• Handle inbound calls from prospective patients • Build trust and rapport quickly over the phone • Educate callers on the medical cannabis certification process and appointment journey • Guide patients confidently toward booking appointments • Meet or exceed appointment conversion targets • Maintain accurate CRM notes and follow-ups • Stay informed on service updates and regulatory process changes

• Du betreibst aktive Kaltakquise von vorselektierten Kontakten und verwandelst „Nein“ in „Vielleicht“ und „Vielleicht“ in „Ja“. • Du identifizierst die passenden Interessenten und bereitest den Weg für unsere Closer durch gezielte Vorqualifizierung. • Du bist die erste Instanz beim Kunden – mit Charme und Kompetenz schaffst du Vertrauen im Hochpreis-Segment. • Von der ersten Ansprache bis zur Übergabe nutzt du erprobte Blaupausen, um maximale Erfolgsquoten zu erzielen.

• Motivar a los prospectos a trabajar contigo y, gracias a tu habilidad en ventas, convertir su interés en resultados reales. • Te comunicarás en español con personas que ya dejaron sus datos en nuestra web. No harás llamadas en frío: los contactos ya esperan que los llamemos para recibir información. • Recopilar la información necesaria de cada cliente e ingresarla correctamente en nuestra base de datos electrónica (CRM). • Generar confianza y credibilidad durante el primer contacto para convertir prospectos en clientes duraderos. • Completar la documentación requerida para cada cliente. • Hacer seguimiento y mantener una relación activa con los clientes existentes (servicio postventa y atención al cliente).

Business Development Manager, Power Generation Department: Sales Employment Type: Full Time Location: Remote Reporting To: Rob Briscoe Compensation: $125,000 - $150,000 / year Description ABOUT US Our future is electrifying! The electric motor industry is at the heart of everything good on the planet right now: e-mobility, green energy, AI infrastructure, robotics & automation, aerospace… and IEC Holden is right in the middle of all of it, serving exciting global customers with mission critical manufacturing. Revenue has doubled over the past three years and has potential to 5x in the next five years. Our culture is powerful and our team, located in the US, Mexico and Canada, is energized by our Vision to be the World’s Most Trusted Company. VISION Our vision is to Be the World’s Most Trusted Company and our next major milestone is the successful completion of our “WIN30” strategic growth plan by the end of 2030. We have alignment of market opportunity, company ownership, Board of Directors, our finances and the core Team to make it happen. Come join us on this great adventure while we build deep trust with ourselves and the world and you achieve part of your own personal “WIN30” with our employee long term incentive plan. MISSION Contribute a significant portion of our WIN30 achievement by leading our business development success in the Power Generation segment. You will expand this segment from three current customers, and a healthy pipeline, to ten active accounts of Tier 1s and OEMs and $100M per year of revenue. This is a great opportunity to leverage your skills in business / market development, sales and leadership as you align the company to pursue and successfully deliver on opportunities in this segment. OUTCOMES The right candidate will deliver all of these results over the next five years: - Land two (2) new customers per year representing a total of $15M in annual revenue. - Achieve an average contribution margin on closed deals that outperforms the company benchmark by 5%. - By 2030, achieve min $100M of segment revenue with ten active customers. - Do it the right way – building trust with all stakeholders: customers, employees, shareholders, suppliers and community. COMPETENCIES Job: - Mastery of Complex Sales > lead the organization through the steps involved in long, complex enterprise sales involving many customer and company stakeholders. - Power Generation Industry Acumen > leverage strong experience in the power generation sector to understand customer priorities, industry standards, and application requirements, enabling credible engagement with customers and the development of differentiated electric motor solutions. - Team Selling > collaborate with internal & external stakeholders effectively throughout sales process to build trust with customer and achieve outcomes. - Solution Development > able to deeply understand customer needs and communicate these to the company so that optimal solutions can be developed that solve customer business problems. - Contract Negotiation > lead negotiation of all new contracts to optimize profitability, reduce risk and maximize upside potential. - Process Compliance > agree to established processes and contribute to their effective and consistent execution Cultural: - Exceptional, Pro-active Communication > with both customers and internal stakeholders. All stakeholders know exactly what is going on, what is need and what to expect. - Manage Commitments > constantly manages the commitments of all stakeholders - Deliver on Commitments > has an exceptional say:do ratio and proactively manages / renegotiates commitments as needed. - Transparency > is an open book about the status of their work, performance and metrics, making you very coachable. - Fun to Work With > always pleasant, enjoyable to work with, positive attitude and believes everything is possible - Resourcefulness > leverage people and ideas to find ways to achieve the goals on-time and in ways that build trust with all stakeholders