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Certified Medical Assistant
Location
Texas
Posted
98 days ago
Salary
$17 / hour
Seniority
Junior
Job Description
Certified Medical Assistant
Carenet Health
• Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter. • Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines. • Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures. • Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information. • Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends. • Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing. • Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs. • Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.
Job Requirements
- High school graduate or GED equivalent
- Medical Assistant: must be certified by the American Association of Medical Assistants or as a Registered Medial Assistant by the American Medical Technologists.
- At least 1 year experience working as a Medical Assistant in a clinical or medical office environment
- Knowledge of medical terminology and medications
- Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
- Experience with Microsoft Outlook (email) and Word
- Excellent customer service skills
- Excellent oral and written communication skills
- Must have reliable internet connection (Satellite and 5G connections are not acceptable)
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan with company match
- Paid time off (PTO)
- Employee wellness programs
- Career development opportunities
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