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Carenet Health

A leader in the transformation of healthcare consumer engagement, including closing gaps in care, telehealth & advocacy.

Certified Medical Assistant

GeneralGeneralFull TimeRemoteJuniorTeam 1,001-5,000Since 1988H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

98 days ago

Salary

$17 / hour

Seniority

Junior

High School1 yr expEnglish

Job Description

Certified Medical Assistant

Carenet Health

• Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter. • Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines. • Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures. • Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information. • Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends. • Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing. • Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs. • Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.

Job Requirements

  • High school graduate or GED equivalent
  • Medical Assistant: must be certified by the American Association of Medical Assistants or as a Registered Medial Assistant by the American Medical Technologists.
  • At least 1 year experience working as a Medical Assistant in a clinical or medical office environment
  • Knowledge of medical terminology and medications
  • Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
  • Experience with Microsoft Outlook (email) and Word
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Must have reliable internet connection (Satellite and 5G connections are not acceptable)

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company match
  • Paid time off (PTO)
  • Employee wellness programs
  • Career development opportunities

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