Join our Team as a Senior Business Analyst Are you passionate about facilitating discovery efforts to elicit requirements? Do you thrive on the complexity of highly integrated composable solutions? If so, we invite you to apply for our remote Senior Business Analyst position at RDA, where you'll play a pivotal role in shaping our broadening Digital Strategy & Experience practice. About RDA: We're an AI and strategy-led digital consultancy recognized as a leading provider of digital solutions that maximize MarTech investments, deliver customer value and experiences, and drive revenue. Location: Remote. We're seeking candidates in the Eastern or Central time zones, given we collaborate during East Coast hours. Responsibilities: - Collaborate with business owners to clarify their requirements for the strategy, design, and implementation of digital solutions spanning content management, commerce, custom application development and related integrations such as DAM, CRM, CDP, PIM, etc. - Extract business rules from code to review with business users. - Explore the current system to decipher the intricate mapping of screens. - Develop and communicate a product vision and strategy aligned with business goals. - Partner with client Product Owners on product roadmap and backlog management. - Partner with business leads and SMEs to enhance systems and support operational changes, identifying business and technical gaps. - Document key business processes and workflows. - Prioritize features and tasks based on business priorities and user needs. - Prepare business requirements documents, use cases, and systems interaction diagrams, ensuring consistency in requirements and deliverables. - Facilitate alignment between end-user requirements and system capabilities. - Serve as the primary point of contact for the development team, clarifying business requirements, resolving issues, and making recommendations as needed. - Review and approve functional design deliverables to ensure business requirements are met. - Collaborate with development teams to understand the impact of architecture on business decisions. - Create detailed test cases using development specifications and analyze results; support user acceptance testing through test planning and execution of test scenarios and scripts. - Develop training documentation and deliver training as needed to ensure effective adoption and utilization of the solution. - Maintain regular communication with clients, addressing opportunities and challenges in a timely manner. - Collaborate with a top-tier team of strategists, business analysts, engineers, architects, creatives, and UX talent. - Enjoy challenges and seek growth with a rapidly evolving team. Qualifications - Minimum of 5 years as a Business Analyst working with stakeholders, strategists, technical PMs, developers and architects on website enhancements or custom builds in an Agile. Consulting experience and Bachelor's degree preferred. - Experience running workshops, writing user stories to meet business requirements, mapping and analyzing data, and assisting with QA testing. - Experience working with headless/composable CMS/DXP platforms, Sitecore preferred. - Helpful skills include experience with other types of solutions (Custom App Dev, Customer Data Platforms, Digital Asset Management, etc.) - U.S. Citizenship or Permanent Residency required. We’re seeking dedicated individuals who are eager to embrace challenges and grow with our rapidly evolving team. Apply today to meet our team virtually and discover why RDA received the Official Great Place to Work Award for a third consecutive year. No third parties please. Join us in shaping the future of digital strategy and experience. Apply now!

• Engage with stakeholders to gather, document, and validate business requirements • Translate business needs into clear, structured user stories with acceptance criteria • Conduct process analysis and identify improvement opportunities • Facilitate workshops, discovery sessions, and backlog grooming sessions • Document functional requirements, process flows, and use cases • Analyze and define requirements across ServiceNow module • Understand platform capabilities and recommend standard OOB solutions where possible • Support UAT planning and execution • Assist in release documentation and change communications • Ensure alignment with platform governance and best practices established by iTech AG

• Provides analysis and reports related to net patient services revenue accounting • Supports preparation for monthly close and A/R reserve calculations • Assists in various projects to meet deadlines

About Bora Bora Pharmaceuticals is a premier international contract development and manufacturing organization (CDMO) specializing in formulation development, clinical and commercial manufacturing, and packaging of complex oral solid dose, liquid, semi-solid, biologics, and sterile injectable pharmaceutical products. From our world-class sites in North America and Asia, we deliver drug products with unparalleled quality to more than 100 markets around the world. Bora’s teams, technologies, and facilities work seamlessly together to enable our clients to deliver much-needed therapeutics to patients worldwide. At Bora Pharmaceuticals, we see it as our mission, our duty, our responsibility, to make our success and our customer’s success more certain. Job Summary The Business Analyst plays a central role in enabling decision-making and collaboration by providing tools, processes, and insights to translate organizational drivers and user requirements into scalable digital solutions, automated analytics, and actionable prospect/portfolio intelligence. As a key leader within the CDMO commercial team, the Business Analyst partners closely with Sales and Marketing in addition to cross-functional business partners to drive efficient and effective implementation and continuous improvement in data analytics and digital platforms. The Business Analyst excels at transforming strategic vision into executable plans and deliverables for global impact. Essential Functions Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. - Global Business Partner - Transform complex commercial and operational data into intuitive dashboards, visualizations, and performance tracking mechanisms to support executive presentation and decision-making. - Identify and implement enhanced reporting metrics to provide insights into organizational performance and trends. - Drive the adoption and continuous improvement of standard reporting tools and applications through training and accessibility as a subject matter expert. - Support portfolio management optimization with an opportunity to impact the global collaboration culture and overall client experience. - Contribute to the global S&OP process for data integration and optimization. - Partner with global business partners for digital strategy and AI enablement. - Sales and Marketing Enabler - Partner with Sales and Marketing to extract key data from Salesforce, Google Analytics, LinkedIn, etc. and integrate into streamlined reports via dashboards and self-service analytic tools (e.g. Power BI) to promote decision-making, sales effectiveness, and marketing return-on-investment evaluations. - Optimize and maintain pricing tool for CDMO proposal generation. - Build scenario-based financial models to evaluate business cases and influence long-term strategic planning. The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time which reflects management’s assignment of essential functions. Minimum Education, Skills and Experience - Bachelor’s degree in Life Sciences, Business, or related field (advanced degree preferred) - At least 5 years of progressive experience with a proven track record of enabling CDMO business operations and strategic decision-making through data-driven analytic solutions - Advanced skillset utilizing Microsoft Power BI and Power Platform suite and data visualization tools - Experience in portfolio management solutions, LinkedIn and Google Analytics, ERP, and SQL - Proficiency in CRM systems (e.g. Salesforce) - Experience with practical application of AI-enabled analytics a plus - Exhibits strong interpersonal and relationship management skills to drive cross-functional collaborations across a global team - Delivers proactive, strategic solutions based on user requirements and organizational drivers with a continuous improvement mindset - Ability to prepare and deliver impactful presentations to influence varying audiences, from peers through senior stakeholders Compensation and Benefits Bora Pharmaceuticals offers a competitive total rewards and benefits package designed to support our employees’ wellbeing, including: - Competitive salary and performance-based incentives - Comprehensive health coverage including medical, dental, and vision insurance - Retirement savings plans with employer contributions - Paid time off and flexible work arrangements - Professional development opportunities - Employee wellness programs and resources - Employee Assistance Program and Mental Health Resources Our Values At Bora, our values guide everything we do — from how we solve challenges to how we support our people. We lead with a solutions-first mindset, strive to do the right thing, stay proactive, and above all, respect everyone. These values drive innovation, strengthen our teams, and ensure that we provide the best services to our employees and clients. Benefits Include: We offer a comprehensive benefits package designed to support our employees’ wellbeing, including: - Competitive salary and performance-based incentives - Comprehensive health coverage including medical, dental, and vision insurance - Retirement savings plans with employer contributions - Paid time off and flexible work arrangements - Professional development opportunities - Employee wellness programs and resources - Employee Assistance Program and Mental Health Resources Compensation Range: $88,000.00 - $142,000.00 At Bora, our values guide everything we do — from how we solve challenges to how we support our people. We lead with a solutions-first mindset, strive to do the right thing, stay proactive, and above all, respect everyone. Bora Pharmaceuticals is committed to providing equal employment opportunity to all applicants and employees according to all applicable equal opportunity and affirmative action laws, directives and regulations of federal, state and local governing bodies and agencies. In keeping with this commitment, Bora Pharmaceuticals will recruit, hire, train and promote persons in all job titles, without regard to race, color, creed, religion, sex (including factors related to pregnancy or child birth), national origin, age, marital status, familial status, disability, sexual orientation, gender identity status with regard to public assistance, employment status, local human rights commission activity, status as a protected veteran, genetic information, atypical hereditary cellular or blood trait, or any other protected category.