• Responds to customer inquiries via inbound and outbound service and sales telephone interactions to address a variety of customer inquiries which include, but are not limited to, processing payments, resolving billing issues, policy changes requests and completing new insurance applications. • Reviews customer’s current insurance needs while engaging in consultative conversations. • Expected to make recommendations that address the customer’s needs, while also promoting business growth and goal achievement with competitive, industry-leading life insurance and other financial products. • Handles customer inquiries in a positive and professional manner consistent with compliance and regulatory requirements. • Performs other duties as assigned. • Complies with all policies and standards.

Please note this vacancy is open to candidates worldwide (ideally based in USA) but is not limited to those regions. Feel more than free to apply regardless of location as this is a 100% remote, Work-From-Home role as long as you can work in PST timezone. Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering four service lines: from Create, to Globilize, Media & Entertainment and finally - Engage - which is one of the fastest-growing Service Lines at Keywords Studios. Engage provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥 Role overview As our Licensing Specialist you'll play an important role in supporting our client, the developer of a popular racing game franchise. Your main responsibility will be to work with various stakeholders to handle inbound third party IP licensing agreements. Alongside that you'll also be responsible for managing accounts on a day to day basis, ensuring communication and coordination between all parties involved. If you're passionate about games and cars, this role offers you the best of both worlds! Responsibilities could include: - Track game assets to communicate team and studio priorities to stakeholders  - Assist team with projects, account management activities that support game lifecycles and processes  - Support Day-Day account management activities for partners  - Drive Negotiations and execution of inbound 3rd part IP license agreements in a timely manner  - Identify and communicate risks as they relate to work  - Be an active participant in internal compliance procedures to ensure accuracy and consistency across the team  - Track and report out status to Stakeholders  - Develop process efficiencies & documentation as needed Experience: - Experience in relevant industries: Proven experience (1-2 years) within the Consumer, Entertainment, or Gaming sectors. - Program/Account Management and Merchandise Expertise: Demonstrated success (1-2 years) in program management, account management, and/or merchandise coordination. - Collaborative and Adaptable: A strong track record of successful collaboration within a fast-paced, frequently changing environment. - Exceptional Organizational Skills: Proficient in planning, creating, and maintaining highly effective schedules to manage diverse projects and timelines simultaneously. - Relationship Building: Ability to quickly establish rapport and build trusting relationships with stakeholders. - Technical Proficiency: Strong command of Microsoft applications, including Word, Excel, PowerPoint, SharePoint, and PowerBI. - Communication and Conflict Resolution: Excellent communication skills, coupled with proven ability to effectively navigate and resolve conflicts. - Proactive Learner: Possesses a curious, self-motivated attitude and a strong commitment to continuous learning. Phases of our recruitment journey: • You send us your application with your updated resume. • After reviewing your candidacy and if you meet the requirements, we’ll invite you for the first online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. There might be a second and sometimes a Third interview with an Operations Manager. • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.   BENEFITS: As a remote role, we offer flexibility and a nice work-life balance. Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world. We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits. Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint. We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications. Good luck and we look forward to meeting you! #imaginemore Role Information: EN Studio: Keywords Studios Location: Americas Area of Work: Player Engagement Service: Create, Globalize, Engage Employment Type: Full Time, Permanent Working Pattern: Remote

Role Description - Outbound Sales: - Aktive telefonische Akquise von neuen Restaurantpartnern in Deutschland & der Türkei - Account Management: - Betreuung, Pflege und Ausbau bestehender Partner - Support: - Tägliche Kommunikation mit Partnern (WhatsApp, Telefon, ggf. E-Mail) - Performance-Fokus: - Verantwortung für Sales-Ziele und Partnerwachstum - Marktfokus: - Deutschland & Türkei Qualifications - Fließend in Deutsch & Türkisch (Must-have) - Erste Erfahrung in Sales, Vertrieb oder Kundenbetreuung (von Vorteil) - Keine Angst vor Telefonakquise – du bist kommunikativ & überzeugend - Hands-on Mentalität & hohe Eigenmotivation - Schnelle Auffassungsgabe & lösungsorientiertes Denken - Remote-ready (strukturierte Arbeitsweise, Eigenverantwortung) Benefits - High-Growth Umfeld im Bereich Food-Tech & Virtual Brands - Direkter Impact auf Umsatz & Expansion - 100% Remote – arbeite von überall - Möglichkeit auf Verlängerung & langfristige Zusammenarbeit - Dynamisches Team mit starkem Unternehmergeist - Klare Ziele, schnelle Entscheidungen, viel Verantwortung

Role Description The Customer Service Representative provides unmatched customer service to North Memorial customers and staff, in a call-center like environment. The Customer Service Representative works as a partner of the clinic care team by managing phone contact to provide customers with proficient, customer-centered services that meets or exceeds expectations. The Customer Service Representative is accountable for various functions related to the efficient operation of registration, scheduling, and call routing/navigating. Proactive problem solving in order to ensure One Call One Resolution or soft handoff when appropriate. Qualifications - High School diploma or equivalent (GED) required. - 1 year customer service experience required. - Minimum of 6 months scheduling experience and/or registration experience preferred. - Call center experience preferred. - Ability to multi-task. - Typing test minimum 35+ WPM required. - Experience in health care setting preferred. - Understanding of HIPAA. - Independent problem-solving skills. - Skilled in MS Office products. Requirements - Work Group: Non Contract - Hours per two week pay period: 80 - Shift: Day/Evening/Night 8 hours - Weekend Requirement: Weekends as Needed - Call Requirement: None - Remote or On-site: Remote - FLSA Status: Non-Exempt - Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. - Salary Range: N11 $21.54 - Shift Differential: Compensation may include shift differential pay depending on the position and shift worked. - Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position. Benefits - Eligible for the Public Student Loan Forgiveness program. - Health & Welfare Benefit Packages. - 401k Retirement Match or Pension Plan, based on workgroup eligibility. - Generous Paid Time Off (PTO) Plans. - Adoption Reimbursement up to $3000 per child. - Child Care Discount Program with New Horizon 10% off weekly childcare tuition. - Education/Tuition Reimbursement. - 24/7 Fitness Center Access for all benefit eligible team members. Company Description At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health. - Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics. - Robbinsdale Hospital is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years. - Maple Grove Hospital is a 134-bed facility recognized as a top hospital in the state for Women and Children Care. - Both hospitals have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.