• Oversee the performance of assigned loan portfolios and asset classes • Analyze portfolio trends and identify emerging risks by evaluating payment performance, borrower financial ratios, pricing, economic conditions, and other relevant indicators • Prepare quarterly loan impairment analyses for troubled loans within the assigned portfolio • Produce annual portfolio reviews that surface trends, assess risk, and keep internal stakeholders informed of performance and concerns • Deliver consistent, accurate financial and risk analyses during key loan events, including annual reviews, modifications, extensions, and defaults • Deliver high-quality, responsive customer service across all borrower interactions, including answering questions and advising on loan transactions • Serve as the primary post-closing relationship manager for NFF borrowers • Proactively follow up with borrowers regarding covenant compliance, performance concerns, or other post-closing issues • Manage loan covenant compliance, including financial statement collection, periodic compliance testing, and borrower follow-up related to covenant violations • Prepare loan documentation to implement approved changes or coordinate with legal counsel to ensure timely and accurate execution • Analyze loan issues and propose solutions, clearly articulating risks and tradeoffs in formal credit memoranda • Develop and support loan workout plans under the direction of the Senior Director and Chief Credit Officer, ensuring adherence to approved strategies • Attend internal and external meetings as needed • As work and community/client needs change assignments, projects, and job duties will be assigned and may change

• Achieve Key Performance Indicators (KPIs) including (but not limited to): Revenue Performance goals in marketing sales and event attendance sales. • Create and maintain robust Partner Briefs for each global and regional account in conjunction with Global Partner Briefs. • Enter Sales Activities in CRM for global visibility (notes, emails, meetings, calls, tasks). • Implement, with partners, action plans for growth and engagement with Virtuoso to measure and achieve KPI’s. • Work within the assigned budget to achieve strategic objectives. • Collaborative and strategic business planning with partners to develop growth and profitability plans that introduce increased sales of Virtuoso products, services and events, tailored to fit the partner's goals. • Educate, advocate for, and train partners on relevant Virtuoso products, services and events to increase engagement and preferred partner penetration and sales. • Maintain and monitor the health of the existing partner portfolio, flag any and all concerns to Directors in a timely manner. • Manage and grow strong partner relationships, focusing on achieving shared strategic goals with both global and regional preferred partners. • Increase travel partner sales and engagement. • Engage partners who may currently not be engaged with Virtuoso (regular analysis of Tableau reports). • Represent Virtuoso at industry trade shows, conferences & meetings as required. • Assist in Event Management; registrations, waitlists and partner priorities.

• Prospect and grow your portfolio of real estate listings • Support and advise clients in their purchase, sale, or rental projects • Arrange and conduct property viewings and provide end-to-end follow-up through to the final signing • Negotiate offers and complete real estate transactions • Monitor competitors and local market trends to stay informed

• Manage delivery across multiple implementation workstreams, ensuring alignment to scope and timelines. • Engage directly with client stakeholders, providing clear and structured updates. • Work autonomously to manage risks, issues and interdependencies. • Work closely with multi-disciplinary teams, to include engineering, to maintain momentum and deliver quality outcomes. • Contribute to refining delivery methodology and improving internal processes. • Provide informal guidance to junior delivery team members.