Remote, Nationwide – Seeking Support Services Representative Everybody Has A Role To Play In Transforming Healthcare As the Support Services Representative, you play a vital role in our mission to improve lives. Organize, distribute, and process daily incoming mail. At Vituity everybody plays a part, and we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity - Sort and prepare incoming paper-based mail. - Scan incoming paper checks into application(s) for bank processing. - Review, assemble, and prepare documents to ensure successful and accurate scanning. - Review and verify prepped documents for accuracy prior to scanning. - Monitor electronic mail queue in document repository application, review correspondence and route documents to applicable folder. - Monitor printer(s) for outgoing claims; sort, attach back up document(s) and prepare for mailing. - Retrieve billing documents through internal systems or external websites and distribute appropriately. Required Experience and Competencies - High school diploma or GED is required. - One year of work experience is preferred. - Experience with Microsoft Word and Excel is preferred. - Ability to work in a fast-paced environment. - Flexible and adaptable to an ever-changing environment. - Able to speak clearly and concisely. - Ability to use a 10-key calculator. - Experience with Microsoft Outlook. - Ability to read, comprehend, and act on simple instructions, short correspondence, and memos. - Able to work overtime during peak periods. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. - Monthly wellness events and programs such as yoga, HIIT classes, and more. - Trainings to help support and advance your professional growth. - Team building activities such as virtual scavenger hunts and holiday celebrations. - Flexible work hours. - Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. - Superior health plan options - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service) - Generous paid time off starting 3-4 weeks’ annually - Student Loan Refinancing Discounts - Professional and Career Development Program - EAP and travel assistance included - Wellness program - Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $16.50 per hour, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

AO Globe Life is hiring motivated, service-oriented professionals to join our growing remote team. This opportunity is ideal for individuals who want to build a long-term career in a structured, supportive environment while making a meaningful impact on the families we serve. With comprehensive training, pre-qualified client consultations, and a fully remote setup, you’ll be positioned to focus on professional growth and delivering strong client experiences from day one. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Leadership development and advancement opportunities Recognition programs and performance-based incentives A stable organization with a 70+ year legacy of service What You’ll Do Connect with individuals who have requested information about benefit programs Understand client needs and provide clear, personalized guidance Explain available coverage options in a professional, easy-to-understand manner Support clients through the enrollment process and provide follow-up communication Assist existing clients with updates, reviews, and general support Maintain accurate digital records and ensure compliance standards Participate in training sessions, mentorship programs, and team collaboration Who Thrives in This Role Strong communicators who enjoy working with people Self-motivated professionals comfortable working independently Organized individuals who can manage schedules and tasks effectively Candidates confident using Zoom and digital platforms Individuals open to coaching, mentorship, and continuous development Customer service or client-facing experience is helpful but not required Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States Eligible to obtain a Life Insurance License (licensing support provided) About AO Globe Life For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and strong relationships—both with our clients and our team. Apply today to begin building a flexible, purpose-driven career with long-term growth potential.

AO Globe Life has proudly served veterans, labor union members, credit union members, and their families for more than 70 years. Our mission is rooted in service, integrity, and long-term impact—helping families protect what matters most through reliable supplemental benefit solutions. We are expanding our remote workforce and seeking service-oriented professionals who want flexibility, professional growth, and the opportunity to make a meaningful difference in a fully remote environment. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Leadership development and advancement opportunities Recognition programs and performance-based incentives A stable organization with a 70+ year legacy of service What You’ll Do Connect with individuals who have requested information about benefit programs Understand each client’s needs and provide personalized guidance Explain life and supplemental benefit options in a clear, professional manner Support clients through the enrollment process and provide follow-up communication Assist existing clients with policy updates, reviews, and general support Maintain accurate digital records and ensure compliance standards Participate in training, mentorship, and team development sessions Who Thrives in This Role Strong communicators who enjoy helping others Self-motivated professionals comfortable working independently Organized individuals who can manage schedules and digital systems effectively Candidates confident using Zoom and other virtual platforms Customer service or client-facing experience is helpful but not required Individuals open to coaching, mentorship, and continuous improvement Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States Eligible to obtain a Life Insurance License (licensing support provided) About AO Globe Life AO Globe Life partners with unions, credit unions, and veteran organizations nationwide to provide supplemental benefits that help protect working families. Our organization is built on trust, long-term relationships, and a commitment to service—both to our clients and our team members. Apply today to build a flexible, purpose-driven career with long-term growth potential.

Looking for a career that offers long-term growth, flexibility, and meaningful work? AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who want to build sustainable careers while making a real impact. Whether you’re experienced or transitioning into a new field, you’ll receive structured training, mentorship, and the tools needed to succeed in a fully remote environment. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Leadership development and advancement opportunities Recognition programs, conferences, and performance-based travel incentives A collaborative, growth-focused team culture What You’ll Do Conduct scheduled virtual consultations with individuals and families Educate clients on available benefit options in a clear, professional manner Provide personalized recommendations based on individual needs Guide clients through enrollment and provide ongoing support Maintain accurate digital records and manage follow-up communication Build long-term client relationships through consistent service Participate in training, mentorship, and team development sessions Who Thrives in This Role Goal-driven professionals who value growth and accountability Strong communicators who enjoy helping others Self-motivated individuals comfortable working independently Organized professionals who manage time and priorities effectively Candidates confident using Zoom and digital platforms Customer service or client-facing experience is helpful but not required Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States Eligible to obtain a Life & Health Insurance License (licensing support provided) About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our organization is built on service, integrity, and long-term relationships, with a strong focus on supporting both our clients and our team members. Apply today to build a flexible, purpose-driven career with long-term growth potential.