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Senior Product Manager
Location
United States
Posted
89 days ago
Salary
$135K / year
Seniority
Senior
Job Description
Senior Product Manager
CPLUG - Central PA Linux User Group
• Connect insights to opportunities and maintain a clean, accurate strategic backlog by ensuring every insight is processed, tagged, and linked to the right opportunity • Use data to influence decisions, validate assumptions, and shape product strategy • Maintain Airfocus as a single, discoverable product source of truth • Transform feedback into actionable insights that strengthen decision-making • Shape high-quality opportunities and guide squads toward delivering meaningful outcomes • Stay deeply connected to the needs, struggles, and motivations of clients and partners by participating in client interviews • Create alignment, remove blockers, and keep your squads moving forward confidently by ensuring every teammate knows what’s most important, why it matters, and what’s happening next • Ensure the product team stays close to clients by sourcing testimonials and discovery conversations • Track plan expansion and upgrade metrics, understanding what drives increases or declines – and guide clients toward the right plan through behavioral signals and value realization • Provide the storytelling, context, and clarity needed for company-wide launch success • Drive clear, timely, transparent communication during product incidents • Champion clarity and belief in the product’s direction and evolution
Job Requirements
- 6+ years of experience in Product Management at a SaaS company
- Experience in franchising and/or HR tech is a huge plus!
- Experience leading continuous discovery: interviewing customers, running assumption tests, validating problems, and shaping opportunities
- Strong collaboration skills with engineering, design, and go-to-market teams – you know how to create alignment
- Excellent communication and storytelling skills
- A mindset of continuous learning and experimentation – you iterate and embrace feedback!
- You’re comfortable working in complex domains – ambiguity, competing priorities, and imperfect information don’t slow you down
- Ability to manage multiple streams of work with clarity and calmness, even when the stakes are high
- People like working and partnering with you. And you help create an environment where collaboration feels easy and people can do their best work.
Benefits
- Work from home (we're fully remote)
- Employer Paid Health Insurance
- Life Insurance
- Unlimited PTO (with minimums!)
- One week of paid PTO (pre-start date)
- Home Office Stipend
- 401(k) Company Match
- Pet Insurance
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CenterWellCenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. Cares for patients with chronic and complex illnesses. Offers personalized clinical and educational services to improve health outcomes and drive superior medication adherence. CenterWell, a Humana company, creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and the fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients. Part of Humana Inc. (NYSE: HUM). Offers stability, industry-leading benefits, and opportunities to grow yourself and your career. Employs more than 30,000 clinicians committed to putting health first. Provides flexible scheduling options, clinical certifications, leadership development programs, and career coaching.
Become a part of our caring community and help us put health first Job Profile Summary The Associate Director, Product Management conceives of, develops, delivers, and manages products for customer use. The Associate Director, Product Management requires a solid understanding of how organization capabilities interrelate across department(s). Job Description The Associate Director, Product Management leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates. Required Qualifications - Pharmacy experience - Call center experience - Experience with omnichannel strategy (voice, chat, SMS, email) - Exposure to AI-driven customer experience or predictive dialing optimization - Proven ability to translate business strategy into scalable technology solutions Preferred Qualifications: - Bachelor's Degree or equivalent, 6+ years of technical - 2+ years of management experience Additional Information: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. 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Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. 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Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI DisclosureFor select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com



