• Grow profitable sales in the New York and Northern New Jersey Region. • Achieve sales budgets and quotas, while maintaining desired profit margins. • Work closely with Sales Representatives, Lighting Designers, Architects and Engineers. • Develop and execute strategies to manage and maintain sales pipelines. • Identify and develop new markets as well as non-traditional channels. • Maintain effective budgetary controls of all sales expenses. • Represent company at industry associations, trade shows, regional and local events. • Guide teams to provide high level of service and to manage territories in an organized and efficient manner to increase profitability and sales. • Manage and coordinate multiple projects at any given time; manage annual sales goals by representative. • Provide support to end-users. • Maintain open communications with a varied audience – both internally and externally. • Provide feedback to marketing on competitive products, price changes, new products, and product improvements. • Communicate best practices and personal/professional development opportunities for team. • Be the expert for all application and operational aspects of the complement of products, including architecture, human visual system, and design concepts. • Passionate about winning and presenting new and existing suite of products to customers and team members. • 70% travel within the Metro NY and Northern NJ area, with occasional national trade show participation and frequent visits to company headquarters in Stony Point, NY.

• Convert inbound interest into revenue through speed and negotiation • Handle objections and close deals • Own opportunities and maintain pipeline momentum • Transfer notes to outbound team if necessary

• Prepare, review and distribute promotional performance reports • Help maintain vendor portals • Assist in data entry as needed • Assist team with FDM, Internet, and Pet chain promotional Purchase Order processes • Enter data into spreadsheets and sales system for tracking • Provide monthly status updates on promotions/cooperative advertising to Specialist, Account Managers, and Regional Sales Managers • Review, research, and code all deductions for vendors • Short pays (investigate and dispute or approve) • Process returns/credit memos for orders when needed • Work directly and coordinate with accounting team to ensure business success in department • Provide excellent customer service to accounting department with timely approvals and provide back-up/approvals for accounting to then create credit memos • Assist Sales Managers, Account Managers, & Specialist -FDM Channel in annual customer business reviews • Receive, investigate, code, and track all deductions/department spending • Process Returns, damages, and credits for vendors • Web-based vendor portals; extracting, analyzing, and inputting data (new item submission, promotions, price changes, deduction and charge inquiries, item changes, images, etc.) • Other duties as assigned

• Own new ARR and expansion targets across Spanish LATAM markets • Drive pipeline generation, conversion, and enterprise deal execution • Develop country-level GTM strategies for priority markets • Build localized sales motions across Mexico, Colombia, Argentina • Adapt pricing, packaging, and messaging to regional dynamics • Identify vertical opportunities (e.g., retail, fintech, CX automation) • Build and lead Spanish LATAM sales team (AEs / SDRs / partnerships) • Partner with Brazil leader to share playbooks and best practices • Establish regional forecasting and operating cadence • Expand enterprise motion and >$3K ACV segment in LATAM • Drive strategic accounts and partner-led deals • Improve win rates and deal velocity • Partner with Marketing on regional demand generation • Partner with Product on regional requirements & localization • Partner with RevOps on forecasting and performance metrics