Job Title: Remote Scheduling Manager Type: Part time to full time Job Description: Are you ready to transform your passion for travel into a career? Join in as a Remote Scheduling Manager and utilize our advanced booking software that saves clients hundreds of dollars per night, while instantly boosting your earnings. Our booking engine surpasses major travel sites like Hotels.com, Expedia, and Booking.com, delivering unmatched value for clients and significant income for you. What We Offer: -Work with the best: You will work beside top performers in the field along with Business Development Managers from the world's most recognized brands. -Flexible Hours: Work whenever and wherever you want. -Exclusive Software Access: Use our top-tier booking engine to save clients money and maximize your earnings. -Travel Perks: Enjoy opportunities for highly discounted trips, both for business and pleasure. -Industry Expertise: Receive information on the latest travel trends and proven solutions. -Family/Work balance: Having the ability to produce income from anywhere that has internet. You can earn even while on vacation. Why This Opportunity is Exciting: This role is perfect for individuals seeking a new career. Even those who enjoy travel and never knew about earning while traveling. Enjoy the excitement and flexibility of remote work while being part of a dynamic and rewarding field. Requirements: -No prior sales experience needed. -Excellent communication and customer service skills. -Ability to work independently and efficiently manage your time. If you're eager to start a new and exciting career in the travel industry, apply now to become a Remote Travel Scheduling Manager. Discover the boundless opportunities that await you in this thriving field.

You will assist clients in planning and booking personalized travel experiences. You'll have exclusive access to top-performing booking platforms that surpass traditional sites like Booking.com, Expedia, and Hotels.com helping you deliver unmatched value and service while building lasting client relationships. Your daily tasks will include: - Providing exceptional customer service and travel planning support - Researching and booking accommodations, flights, transportation, and excursions - Advising clients on travel requirements, destinations, and experiences - Building and maintaining a loyal client base through top-tier service Requirements: - Must be 18 years or older - Must reside and have legal work authorization in the U.S., LATAM, Australia, or the U.K. - Must have your own computer and reliable internet connection - Ability to work in a fast-paced, client-focused environment - Strong communication skills and a positive attitude - Quick learner and resourceful problem solver - Self-motivated and able to work independently Why Join Us? - Flexible schedule Design your work hours to fit your lifestyle - Incredible travel perks Enjoy deeply discounted or even free Travel opportunities for both business and pleasure - Connect with industry leaders, gain insider knowledge, and grow your clientele - High-value tools Access exclusive booking platforms that make selling travel easier and more profitable - Family-first culture Perfect for those seeking a career that supports more time with loved ones without sacrificing income ️ This Role is Perfect For: - Parents or caregivers looking to spend more time at home while still growing a career - Travel enthusiasts excited to help others experience the world - Individuals seeking a fresh start with meaningful, flexible work - Anyone who thrives in a high-energy, service-oriented environment Ready to explore a new career path that lets you work, travel, and live on your terms? Apply now and start making a difference one trip at a time.

Role Description This is a Dual Language Opportunity — you must be able to communicate effectively in ENGLISH and SPANISH in person, over the phone, in writing, and when assisting customers online. The ideal candidate demonstrates a welcoming and inclusive approach to every customer and communicates effectively in both English and Spanish. As a member of the Virtual Services Team, they bring strong customer service experience, solid technical proficiency, and the ability to remain positive and adaptable in fast-paced or challenging situations. They are prepared to support all WorkSource services, assist both job seekers and employers, and represent the agency with professionalism while helping connect individuals to meaningful employment opportunities. * This opportunity is currently available to internal ESD employees. * Duties - Support all WorkSource lines of business and serve Virtual WorkSource customers. - Provide an array of virtual services to job seekers and employers, including RESEA, Live Chat, WorkFirst, and Workshops. - Represent the agency in providing integrated service delivery to all customers. - Develop and/or provide comprehensive, customer-centered employment and training services. - Conduct individual interviews and group orientations to articulate program services and activities. - Determine eligibility and/or appropriateness for program; enroll and explain program participation requirements. - Develop individual employment service plans; guide customers to effectively use employment and training programs and services. - Conduct staff-assisted job development, job matches, and job follow-up; make job referrals; verify customer job search. - Perform records management functions in accordance with agency and program procedures. - Administer a variety of assessments and informal and formal career tools; review and explain results. - Provide Statewide Live Chat Services, facilitate orientations and workshops. - Run reports and manage the needed improvements to the program. - Market the program by connecting with different options available. - Coordinate and be familiar with a wide array of statewide programs, making referrals to all programs. - Conduct group and individual orientations and workshops via WebEx or Zoom. - Facilitate job preparation; provide labor market information. - Develop and maintain relationships with businesses, partners, and other service providers. - Collaborate with WorkSource and community partners regarding enrollments, program guidelines, and training recommendations. - Attend community meetings and events; represent the workforce partnership process. - Coordinate resources with partners; promote agency and partner programs and services. Qualifications - Option 1: One year (1) as a WorkSource Specialist 3 or equivalent class within the Employment Security Department, or another state agency. - Option 2: A bachelor’s degree and three years (3) of relevant experience in workforce development, social or human resource services, public relations, or public contact work. - Option 3: A combination of education and/or relevant experience that totals at least seven (7) or more years. - Must be able to communicate effectively in virtually, person, via telephone and in writing in English and Spanish. Requirements - Required Equity Competencies: The ability to take action to learn and grow; the ability to take action to meet the needs of others. - Client-Centered Service Delivery: Needs assessment, goal setting, case management, problem-solving, and communication skills. - Employment Needs Assessment Expertise: Ability to identify workforce gaps through in-depth counseling. - Barrier Resolution Skills: Proficiency in determining employment obstacles. - Career Coaching and Follow-Up Expertise: Ability to provide ongoing workforce guidance. - Employability Plan Development Expertise: Ability to structure personalized career growth strategies. - Collaboration Skills: Proficiency in working with service providers for coordinated support. - Adaptability: Ability to manage evolving workforce service responsibilities. - Problem-Solving Skills: Proficiency in addressing challenges in job placement support. - Diversity, Equity, and Inclusion Expertise: Ability to maintain fair and accessible workforce programs. - Regulatory Compliance Knowledge: Proficiency in applying nondiscrimination policies. - Must be able to pass Unemployment Insurance (UI) & Paid Family and Medical Leave (PFML) claim and fraud check. Benefits - Flexible work schedules and teleworking opportunities. Company Description Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. Our values are Belonging, Love, Equity, Stewardship, and Access. - Opportunity for All: We strive to create a working environment that includes and respects diversity. - The Employment Security Department is an equal opportunity employer/program. - Auxiliary aids and services are available upon request to individuals with disabilities.

• Support the customer service team in handling inquiries • Contribute to optimizing internal processes to improve customer satisfaction • Support business development projects and marketing activities