Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us! As more consumers turn to Social Media for news, we’re looking to integrate our PR and Social Media practices under a charismatic communicator who is a highly strategic and creative leader, and very critically, a story-driven automotive industry and car culture expert. As Vice President, PR & Social Media, you’ll - Lead Social Media content Strategy and Delivery, Reputation Management, Digital Club and Forum Presence, Brand Ambassador and Creator programming and Public Relations functions - Develop innovative ways to leverage digital-social campaigns that bring tangible impact to our insurance, auction, events and membership offerings - Create and articulate a strategic vision for social media inspired by community engagement, broad relevance, practice excellence and business impact - Curate a culture of collaboration and creativity through coaching, talent development, and experimentation - Set clear KPIs which connect community engagement and content performance with overall business impact What you’ll do Social Media Content Strategy and Delivery - Evolve and grow our social media efforts into an exceptional, high-engagement, high performing practice that delivers world-class, best-practice content - Lead earned and owned social media strategy development, working cross-functionally to build authentic, cohesive plans and content calendars - Co-create content with our internal video and magazine journalists and production teams - Be expert in always evolving best practices by platform - Move fast, and capitalize on time-sensitive opportunities - Integrate key messages that support our various business’ Public Relations - Lead PR planning and strategic vision ensuring alignment with brand priorities, business objectives and broader communications strategy - You’ll be well connected in the automotive industry, with a strong rolodex, especially with you peers at OEM automotive brands - While your team manages day-to-day media relations, you’ll create pathways and remove barriers to enable cross-brand integrated campaigns, team evolution and effective issues management - Provide executive-level counsel on reputation, messaging and media approach, helping senior leaders navigate complex moments empowering the PR team to lead execution - Champion mid-term team evolution by identifying opportunities, strengthening processes and evolving tools and talent to support future growth of the earned media practice Reputation Management - Build and deploy always an always-on social listening and rapid-response system to manage, protect and elevate our business’ online reputation, also tracking sentiment and reputational risk - Develop and continuously evolve best-in-class social safety processes and guidelines, including the development and deployment of crisis management playbooks across channels, platforms and forums - Establish and own community guidelines, moderation and crisis playbooks, while partnering with Legal, HR and others to manage sensitive issues Digital Club and Forum Presence - Build an authentic presence within existing online enthusiast communities and clubs to elevate the brands reputation, and increase awareness and preference Brand Ambassador and Creator Programming - Lead the brand ambassador and creator program with a clear strategic vision, emphasizing creative excellence, cultural relevance, measurable impact and integration - Establish clear frameworks for creator selection, onboarding, performance and brand safety while inspiring meaningful storytelling and engagement - Cultivate and maintain long-term relationships with an evolving network of brand ambassadors and creators, prioritizing authenticity, shared value and audience relevance - Regularly review and audit outputs to ensure delivery to brief This might describe you - Cultural Fit: A deep passion for car culture, driving and the automotive enthusiast community across its many genres - Agile Collaborator: You partner fearlessly with others to get big things to happen, often at speed - Experience: 15+ years in social media, brand marketing, public relations and/or digital communications, with a portfolio of building and scaling enthusiast communities at brands and/or agencies - Leadership: Proven ability to lead and motivate cross-functional teams, build alignment and influence senior stakeholders and brand partners - Social Media Expertise: Strong command of major platforms, content formats, community management, analytics and emerging platform trends - Change Management: Excels at launching new initiatives, adopting new tools and processes and guiding teams through change - Marketing POV: Demonstrates a member-first mindset in addition to well-formed, strategic point of view on digital marketing - Creative and analytical; you love fresh, ambitious ideas and engaging storytelling just as much as you pay regular attention to dashboards and analytics - Think BIG and small: You can see the big picture, but pay attention to the small details - Demonstrated track record of running integrated social programs with measurable results (reach, engagement, conversion, brand/conversion lift, ROI) Over and Above - A strong network of contacts within the content creator space Other things to note - This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week. - May require travel for quarterly events. - Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Remote EEO/AA US Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

VP of Client Success This position will report to our Chief Operations Officer, Brian Gamble. About Fine Tune Fine Tune is the ultimate spend reduction solution for indirect services, including facilities, uniforms, waste, security, pest control, energy, utilities and payments. For more than two decades, Fine Tune has helped organizations dramatically improve cost structure and protect affordability through disciplined supplier management and sustained spend reduction. Fine Tune is trusted by the world’s most recognizable brands, including Cargill, DHL, Lowe’s, Pep Boys, Pfizer, Tyson Foods, and American Cancer Society. Fine Tune experts use eMOAT, a proprietary platform combining category expertise, supplier intelligence, contract data, and performance history to empower insight and oversight across. Job Overview Fine Tune is seeking an experienced and strategic VP of Client Success to help build and lead a client success team. The team will lead the full lifecycle of client engagement – from kickoff and implementation through long term client success and expansion. This executive-level role will be responsible for developing strategies and assets for enhancing the overall client experience, ensuring seamless onboarding, proactive relationship management, operational excellence, and continuous growth within our accounts. The role will also be responsible for building out and developing a client success team over time. Responsibilities and Duties - In conjunction with leadership from sales, marketing, communications, and operations, develop strategies and assets for optimizing the client journey from kickoff through implementation and expansion, and play a leading role in guiding clients through this journey, ensuring client delight and maximizing expansion and growth - Lead cross-functional execution across operations, account management and sales teams - Direct and refine implementation methodologies and playbooks to ensure efficient deployment for new clients - Serve as a senior strategic partner to client leadership, identifying opportunities for optimization and expansion - Build, maintain, and deepen executive-level relationships to support retention and long-term portfolio growth - Guide organizational strategy for client engagement and service evolution - Help to build, manage and lead what will be a growing client success team Qualifications - Bachelor's degree or 10+ years of relevant work experience with a proven track record - Extensive experience in customer success, operations, or implementation leadership - Sales, marketing and communications experience a plus - Proven success managing full client lifecycles - Excellent verbal and written communication skills - Strong analytical and problem solving skills with attention to detail - Comfortable managing multiple projects/prioritizing tasks in a fast-paced environment - Ability to work remotely in a space free from distractions - Accountable to yourself and your teammates Benefits - Health/dental/vision/life/disability insurance - Health plan includes HSA and FSA plans - Paid time off and paid holidays - 401K with employer match - Competitive salary with bonus opportunities - 40-50 hours/week - Annual allowance for continuous learning opportunities

Role Description The Vice President, Advanced Practice Provider (APP) Operations is a senior operational leader responsible for developing, optimizing, and scaling Advanced Practice Provider programs across a large, multi-site private Gastroenterology practice. This role is dedicated to driving APP performance, engagement, retention, onboarding excellence, and operational efficiency, ensuring APPs consistently practice at the top of their license. Here are some of the duties you will be responsible for: - This is a non-clinical executive leadership role. - The VP will collaborate cross-functionally with MSO departments including Finance, Human Resources, Revenue Cycle, Compliance, Clinical Operations, and Executive Leadership to build infrastructure, reporting, governance, and strategic initiatives that elevate the APP function enterprise-wide. Key Responsibilities: - Strategic Leadership & Program Development: - Develop and execute a comprehensive APP strategy aligned with organizational growth and clinical goals. - Establish a scalable governance structure for APP leadership, including chairing and advancing APP leadership committees. - Build a structured APP leadership pipeline, with future development of regional or service-line APP leads. - Create and standardize onboarding, ramp-up, and competency validation programs across all sites. - Operational Excellence & Performance Management: - Design and implement KPI dashboards to monitor APP productivity, access metrics, patient throughput, quality indicators, and financial performance. - Analyze performance data and implement improvement initiatives to enhance efficiency and top-of-license utilization. - Partner with Finance to align productivity models, compensation structures, and incentive programs. - Identify workflow inefficiencies and implement process improvements to optimize provider capacity. - Recruitment, Engagement & Retention: - Partner with HR and clinical leadership to develop strategic APP workforce planning initiatives. - Work with HR and Clinical Recruitment team on Lead APP recruitment strategy, including workforce forecasting and pipeline development. - Work with HR & Markets to develop retention initiatives focused on engagement, career growth, and professional development for APPs. - Implement mentorship and leadership development programs for APPs. - Education & Professional Development: - Oversee continuing education strategy, clinical training standards, and competency maintenance. - Develop structured ramp-up timelines and training pathways for new APPs. - Ensure APPs are supported in practicing at the top of their education, certification, and licensure. - Cross-Functional Collaboration: - Work closely with MSO functional areas (Finance, HR, Revenue Cycle, Compliance, IT, Operations) to align APP initiatives with enterprise priorities. - Ensure compliance with administrative, regulatory, and documentation standards. - Partner with physician leadership to strengthen collaborative practice models. - Change Management & Culture: - Lead cultural initiatives that enhance APP engagement and alignment with organizational values. - Serve as executive sponsor for APP-related initiatives and innovation efforts. - Drive measurable improvements in APP productivity, satisfaction, and retention. Qualifications - Advanced Practice Provider background (NP or PA) with prior clinical experience. - 7–10+ years of progressive leadership experience in healthcare operations. - Demonstrated success in improving provider productivity, engagement, or operational performance. - Strong experience working with KPIs, dashboards, financial metrics, and reporting tools. - Experience collaborating with cross-functional MSO or corporate services departments. - Proven ability to lead large-scale change initiatives. - 10+ years total healthcare experience. - 5–10 years in APP leadership, provider operations, or medical group operations. - Direct management of APP teams (often 50–200+ providers in larger organizations). - Demonstrated measurable improvements such as: - Increased wRVU productivity. - Reduced ramp time for new APPs. - Improved retention rates. - Improved access metrics. - Enhanced engagement scores. - Experience developing compensation models or productivity frameworks. - Exposure to payer mix, reimbursement models, and revenue cycle impact. Requirements - Experience within large private practice, specialty practice, or multi-site healthcare organization. - Experience in Gastroenterology or procedural specialties is preferred but not required. - MBA, MHA, or related advanced degree. - Experience building governance structures and leadership committees. Benefits - 401(k) retirement plans. - Profit-Sharing. - Dental insurance. - Health insurance. - Life insurance. - Paid time off. - Vision insurance. - Disability insurance.

The Assistant Vice President, Healthcare Solutions Underwriting is a leadership role responsible for driving the profitable growth and influencing the strategic direction of a healthcare underwriting portfolio encompassing Medical Malpractice, Healthcare Professional Liability, and General Liability for miscellaneous medical facilities (primary and excess), physicians, and physician groups as well as stand-alone Sexual Misconduct & Physical Abuse for healthcare providers and facilities. This individual will maintain strong producer and client relationships across an assigned territory. The AVP will serve as a key voice in shaping underwriting strategy, mentoring talent, and representing the Healthcare Solutions brand in the marketplace. Essential Duties and Responsibilities - Drive the profitable growth of a complex book of new and renewal healthcare business, setting clear portfolio objectives and monitoring performance against targets. - Exercise senior underwriting authority in accordance with published guidelines, making sound risk selection and pricing decisions across a broad spectrum of healthcare risks. - Establish and communicate underwriting strategy for the assigned portfolio, initiating corrective actions when performance requires adjustment. - Effectively negotiate and secure policy terms that align with company directives; provide detailed guidance to team members on terms, conditions, and rating decisions. - Analyze claims activity, loss trends, and portfolio performance data to inform risk decisions and strategic direction. - Cultivate and manage senior-level producer and client relationships throughout the assigned territory, serving as a primary point of contact for key accounts and wholesale brokers. - Develop and present portfolio performance reviews, market analysis, and strategic recommendations to senior leadership. - Collaborate cross-functionally with claims, actuarial, loss control, and other aligned business units to drive coordinated outcomes. - Champion new business development by identifying emerging opportunities and expanding the company's presence in the marketplace. - Compose, prepare, generate correspondence, proposals, underwriting reports, and presentations as needed. - Serve as a subject matter expert and resource for underwriting questions, peer review, and escalated risks. - Represent the Healthcare Solutions team at industry events, conferences, and producer meetings; willingness and ability to travel as required (estimated 25-30%). - Other duties as assigned. Qualifications - Minimum 7+ years of experience within the healthcare underwriting segment or as a healthcare producer, with a focus on healthcare facility risks and/or physician risks; experience in casualty lines including GL, HNOA, and excess liability strongly preferred. - Demonstrated leadership experience, including management or formal mentorship of underwriting staff preferred. - Bachelor's Degree required; advanced degree a plus. - Deep knowledge of specialized healthcare liability forms, wording, and program structures. - Strong, established relationships within the wholesale brokerage community. - Proven track record of portfolio management, profitable growth, and market development. - Ability and willingness to be highly visible in the marketplace and travel as necessary. - Ability to document and maintain underwriting files that are professional, thorough, and compliant. - Proficient in Microsoft Office Suite (Outlook, Word, Excel, pivot tables). Specialized Knowledge / Beneficial Skills and Experience - Professional certifications preferred (e.g., CPCU, ARM, RPLU or equivalent). - Familiarity with healthcare industry concepts, practices, regulatory environment, and emerging risk trends. - Demonstrated executive presence and the ability to represent the organization to external stakeholders with credibility and confidence. - Excellent written and verbal communication, negotiation, and presentation skills. - Strong analytical skills with high attention to detail and the ability to synthesize complex data into clear recommendations. - Proven self-starter with a strong drive to succeed and a track record of exceeding performance targets. - Ability to operate strategically while managing day-to-day underwriting responsibilities and team needs. Compensation & Benefits The applicable base salary for this opportunity is $140,000 – $180,000. The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this opportunity may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance programs. #LI-Remote