Dayforce is a global HCM platform offering a comprehensive array of services encompassing payroll, HR, benefits, workforce management, talent, and analytics. With the mission of "m
Sr. Workforce Management Services Consultant
Location
United States
Posted
94 days ago
Salary
$80.5K - $143K / year
Seniority
Senior
No structured requirement data.
Job Description
Sr. Workforce Management Services Consultant
Dayforce
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity The Senior WFM Services Consultant guides the overall design and delivery of Dayforce Consulting Services engagements leveraging Dayforce to meet customer requirements and provides oversight and direction to team members. The Senior WFM Services Consultant is considered an expert in HCM consulting with a strong SaaS technology foundation and has been involved in multiple projects of diverse size & complexity with repeated project excellence over time. This individual works independently with customers and can influence outcomes based on knowledge in most or all skill areas. They have already distinguished themselves as an active and visible leader and enjoy coaching others. What you'll get to do - Provide Consulting Services to Customers - Leads engagements that help prospects and customers determine how Dayforce will impact their HR service delivery that may include key processes, policies, user experience, organization design, governance, business case, reporting and analytics. - Ensures a smooth knowledge transfer process to the Dayforce Implementation team - Is considered a subject matter expert on strategic implementations. Can be brought in to assist on projects of various sizes, verticals and complexity. - Leads internal and external project and/or design meetings and provide status on progress of consulting services activities and deliverables - Conducts peer reviews and other internal project quality assurance activities - Either leads a CS engagement for Organizational Readiness best practices or provides guidance and input in preparation for rollout of the Dayforce solution - Able to establish credibility and rapport with internal and external stakeholders at all levels of organization; comfortable with executives - Is cool under pressure; often called on to lead difficult conversations with customers - Takes unpopular stance if necessary and in the best interests of the customer/project - Able to engage with multiple projects & customers at the same time - Contribute to Internal Consulting Services Initiatives - Design and document solutions and contributes to a solutions repository - Document best practices and share with the Practice - Lead the subject matter expert (SME) program in at least one area of expertise (HR service delivery, Dayforce, talent management) - Regularly participate in internal process improvement initiatives - Focus on Continuing Education - Contribute to internal knowledge share; review questions and provide feedback on a continuous basis - Participate in Continuing Education sessions; lead Consulting Services best practice sessions - Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release - Mentor others on HCM best practice implementation of new product features and functionality - Provide Sales Support - Support the sales cycle through solution review and feedback and assistance with scoping and estimation - Participate in prospect discussions regarding solution overview and implementation considerations from a Consulting Services perspective. Skills and Experience we value - Bachelor’s degree or equivalent experience - Master’s degree or post graduate coursework an asset - Typically has 3 or more years of HCM consulting experience with an HCM software provider or consultancy with a focus on the configuration of Time & Attendance, Schedules, Pay Rules, Organizational Structure, and Leave Policies - Typically has 2 or more years of HCM implementation or relevant applications consulting experience - Solid experience in business process mapping, organization readiness, and technology enablement - Experience in change management an asset - Technical Skills Requirements - Has expert-level HR operations/business practices and technology enablement experience. - Has advanced level HCM SaaS domain and implementation experience - Dayforce product knowledge with an understanding of the critical interdependencies and data flow between all modules (desired). - Has a knack for simplifying complex technical or business requirements and solutions that often present setbacks for others - Proficient in Microsoft Office products - Deep understanding of different industries and how Dayforce implementation best practices apply to the customer’s business practices - Functional Skills Requirements - Excellent customer relationship and business acumen - Demonstrates full competence in business function - Ability to engage with multiple projects & customers at the same time and manage competing priorities - Excellent organization, communication, and collaboration skills - Ability to lead and facilitate customer and internal workshops and sessions - Ability to mentor junior consultants through peer reviews and other QA activities - Acts as role model for Dayforce Cares - Ability to provide consulting services scoping and solution guidance in the sales cycle - An ability and willingness to travel to customer sites as needed (up to 25%) is required What would make you really stand out - Dayforce implementation experience What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process #LI-Remote
Job Requirements
- Bachelor’s degree or equivalent experience.
- Master’s degree or post graduate coursework an asset.
- Typically has 3 or more years of HCM consulting experience with an HCM software provider or consultancy with a focus on the configuration of Time & Attendance, Schedules, Pay Rules, Organizational Structure, and Leave Policies.
- Typically has 2 or more years of HCM implementation or relevant applications consulting experience.
- Solid experience in business process mapping, organization readiness, and technology enablement.
- Experience in change management an asset.
- Has expert-level HR operations/business practices and technology enablement experience.
- Has advanced level HCM SaaS domain and implementation experience.
- Dayforce product knowledge with an understanding of the critical interdependencies and data flow between all modules (desired).
- Has a knack for simplifying complex technical or business requirements and solutions that often present setbacks for others.
- Proficient in Microsoft Office products.
- Deep understanding of different industries and how Dayforce implementation best practices apply to the customer’s business practices.
- Functional Skills Requirements
- Excellent customer relationship and business acumen.
- Demonstrates full competence in business function.
- Ability to engage with multiple projects & customers at the same time and manage competing priorities.
- Excellent organization, communication, and collaboration skills.
- Ability to lead and facilitate customer and internal workshops and sessions.
- Ability to mentor junior consultants through peer reviews and other QA activities.
- Acts as role model for Dayforce Cares.
- Ability to provide consulting services scoping and solution guidance in the sales cycle.
- An ability and willingness to travel to customer sites as needed (up to 25%) is required.
Benefits
- Dayforce is fueled by the diversity of our talented employees.
- We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique.
- We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
- We encourage individuals to apply based on their passions.
- Dayforce encourages personal and professional growth.
- We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
- With a commitment to community impact, including volunteer days and our charity, Dayforce Cares, we provide opportunities for you to thrive both in your career and personal life.
Related Guides
Related Categories
Related Job Pages
More Consultant Jobs
Junior Consultant, Conversion Optimization
ConversionBoostingSpezial-Agentur für Conversion-Optimierung. Unsere Schwerpunkte: A/B-Testing, Webanaylse & Tracking, Website-Konzeption.
• We will train you to become a specialist in conversion optimization. • During the first months, we will gradually teach you everything important about website analysis, the full A/B testing process, and web analytics with GA4, as well as qualitative methods. • You will be involved in client projects right away, supporting your colleagues and taking on individual tasks. • Our clients include online shops (B2B and B2C), lead-generation websites across industries, and various portals. • In addition to clients from Germany, Austria and Switzerland, we also work with clients from the Czech Republic, Romania and South Africa.
Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business. Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado’s Best Places to Work for seven years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it. Position Description: As a member of the Risk Management team, the EHS Risk Management Consultant will play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, employee trainings, and regulatory interaction. The objective of an EHS Risk Management Consultant is to minimize risk to increase profitability for the client. This position develops and maintains relationships with district clients, potential clients, dealer group management, and state dealer associations. A professional, likable, persuasive, and customer service-oriented demeanor is essential for success. Location: While this is a remote position based out of the employee’s home office, it will require frequent visits to clients within the territory, including 2-3 weeks of overnight travel per quarter. The territory for this position covers SW FL (Bradenton south to Ft. Myers). In the first 30 days you will: - Inherit a customer service base and immediately establish relationships with Mangers and Management teams across many different businesses In the first 60 days you will: - Complete new hire orientation training to be fully operational as a KPA Risk Management Consultant In the first 6 months you will: - Establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, employee training, and regulatory interaction - Organize a quarterly visit schedule to maximize travel efficiency based on local and distant client groupings and service frequency - Assist with and/or prepare various compliance documentation as needed (i.e., Hazard Communication, Respiratory Protection, Tier II reporting, OSHA 300 logs, Environmental Protection Agency (EPA) ID numbers, tank permitting, and Spill Prevention Control & Countermeasures (SPCC) Plans) By the end of the first year you will: - Assist in developing, implementing, and monitoring accident prevention programs, policies, and procedures to ensure continuous safe working conditions in accordance with State, Federal, and Local laws and regulations to assist the client in striving to achieve Zero Accident / lost time injuries - Help communicate and implement environmental management compliance systems - Support the ongoing growth of the company by performing exceptional customer service, documenting and submitting 20 referrals or sales leads per year to your area Account Executive - Responsible for promoting productive relationships with dealer group management for KPA clients and State Dealer Association Management. Maintains effective internal and external public relations - Performs other duties and fulfills other responsibilities, as assigned. Relationships: - As an EHS Risk Management Consultant, you are expected to develop and maintain internal and external relationships with: - District Manager, District Supervisor, staff colleagues, and other members of KPA management team - District clients, potential clients, dealer group management and state dealer associations Qualifications: - Bachelor’s degree in Environmental Science/Engineering, Safety Studies, or related disciplines preferred. - Three years of Environmental Health & Safety experience preferred. - Must have the ability to develop and maintain strong relationships at all levels of the organization, both internally and externally - Excellent verbal and written communication skills required - Ability to speak publicly, in forums of up to 300 audience members at times. - Ability to seek out and communicate effectively with senior management and stakeholders at our client organizations. - Proven background in building and working with collaborative teams - Ability to meet deadlines, multi-task and effectively and professionally deal with customers and external contacts to the Company - Strong leadership and problem-solving skills. Ability to work independently - Strong computer skills, including familiarity with word processing, spreadsheets, presentations, Microsoft Outlook, and phone/tablet applications - Must have the ability to travel overnight a total of around 3 weeks per quarter Physical Requirements: - Active drivers license and ability to drive between client visits, typically 4 days per week. Driving time per day varies according to geography and scheduling. - Ability to stay overnight in a hotel a total of around 3 weeks per quarter - Ability to lift up to 20 pounds - Ability to stand on feet a minimum of 6 hours per day Compensation: - Annual base salary range between $60-75k - Yearly bonus potential estimated around $6,000 Location: - While this is a remote position based out of the employee’s home office, it will require frequent visits to clients within the territory, including an estimated 2-3 weeks of overnight travel per quarter. - The territory for this position covers SW Florida (Bradenton to Naples) area. Don’t meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles. As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits. About KPA Founded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important—their core business. We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values – Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve. KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Places to Work to Work by Built In Colorado for 2025, making the list seven years running. KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. If you need assistance or an accommodation due to a disability, you may contact us at hr@kpa.io. Please see our Candidate Privacy Notice here
Account Director, Enterprise - 11106
Coupa SoftwareSpend is the fuel to help your company deliver performance, profitability, and purpose!
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Customer Growth Account Director to Coupa: As a Customer Growth Account Director at Coupa, you will directly and significantly impact our organization by driving account expansion within our existing customer base. Your role is crucial in maintaining executive sponsorship, understanding the unique business needs of our customers, and developing comprehensive account plans and strategies. By fostering strong relationships and working closely with our Customer Value Managers (CVMs) and other customer-facing teams, you will identify, pitch, and close cross-sell opportunities to drive growth within your assigned accounts. Your contributions will be pivotal in our continued success and market leadership. Through your expertise in account management and deep understanding of our customers' evolving requirements, you will ensure that Coupa remains a trusted partner and delivers exceptional value to our clients. By effectively expanding our customer accounts, you will contribute to our overall growth trajectory and help solidify our position as a leader in the industry. Join us in shaping the future of customer growth at Coupa and make a lasting impact on our organization's success. What You'll Do: - Collaborating with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives - Developing and executing on an account development strategy to establish Coupa as the leading Total Spend Management platform - Creating an account penetration model that enables multi-angle access to key stakeholders within the customer organization - Crafting value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges. - Partnering with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts. What You Will Bring to Coupa: - A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements - Domain knowledge in Spend Management would be a plus - The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client - Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa ́s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
• Advise college/university leadership on financial aid matters • Maintain high level of student satisfaction • Assist counselors with complex financial aid issues • Ensure timely Return of Title IV Funds (R2T4) reporting



