• Make clients wildly successful through ongoing delivery, support, and optimization of Softdocs Platform solutions • Serve as the primary day‑to‑day point of contact for Managed Services clients, ensuring clear communication around priorities, scope, timelines, and outcomes • Lead Managed Solutions Consultants and adjacent team members within a matrix‑based resource model to ensure consistent delivery and shared understanding of client commitments • Manage multiple concurrent client engagements, proactively anticipating changes in priorities, scope, or capacity and adjusting plans accordingly • Define, track, and communicate clear, easy‑to‑understand delivery metrics that support transparency with clients and internal stakeholders • Collaborate cross‑functionally within Softdocs to support client engagement efforts and contribute to the ongoing improvement of Managed Services offerings • Provide as-needed, concise status reporting to Softdocs teams on client health, delivery progress, and risk areas • Partner with the Client Success team to review client experience data, translate insights into action, and continuously elevate the quality of Managed Services engagements

Company Description Role Type: Contract Contract Duration: Immediate start through Dec 2026 Work Status: US Citizen or Green Card Holder Location: Remote Hourly Rate: $40-$60/hr Our Story & Purpose At Burwood Group, we’re more than a technology consulting firm, we’re a team of innovators, problem-solvers, and collaborators who help organizations turn technology into meaningful business outcomes. Founded in 1997 and headquartered in Oak Brook, IL, we’ve grown into a nationwide team of experts committed to making a real difference. Our purpose starts with Customer Focus. We put our clients at the center of everything we do - listening, understanding their challenges, and delivering solutions that drive impact. We believe in ownership, collaboration, and growth. Our people aren’t just employees; they are innovators shaping the future of our clients’ success. At Burwood, you’ll work alongside talented professionals, tackle exciting challenges, and develop skills that elevate your career. If you’re ready to make an impact, learn continuously, and grow within a culture that values your unique strengths, Burwood Group is the place for you. Job Description Inside our Project Management Office The Project Management Office (PMO) at Burwood Group is a dynamic team of professionals dedicated to leading, coordinating, and delivering complex projects that drive business transformation for clients across diverse industries. Renowned for its innovative, customer-focused approach, the PMO combines deep project management expertise with a strong commitment to collaboration, continuous improvement, and achieving impactful results. How You’ll Make an Impact As a non-exempt Associate Project Manager at Burwood, you will be responsible for facilitating project planning, resourcing, tasking tracking, and administrative activities for both internal and customer-facing engagements. The Associate Project Manager will work closely with multiple teams to enforce management standards, to oversee project portfolio performance, and to support Technical Leads and Project Managers on larger client engagements. Additionally, the Associate Project Manager will help drive internal Burwood initiatives and identify opportunities for continuous improvement and operational efficiencies. More discreet responsibilities include:  - Owns management responsibilities for smaller scale and/or standardized initiatives, including the planning and oversight of scope execution.  - Supports Project Managers and/or Technical Leads in larger scale initiatives via task coordination, project reporting, project documentation, and meeting scribe.  - Tracks status of project tasks, schedules, and milestones, and provides relevant updates to the project team.  - Handles administrative tasks as necessary on internal and client projects to keep individual contributors focused on production work.  - Serves as application SME and administrative owner for internal time, resource, and invoice management system   - Fosters communication and transparency amongst all teams involved in the delivery of projects, including clients.  - Supports management of Burwood resource pool, internal time/invoicing systems, and of PMO/DevOps-related initiatives.  Qualifications Your Strengths in Action - Highly organized and proactive, with the ability to anticipate needs and keep projects moving forward without constant direction - Demonstrates a strong sense of urgency and ownership, consistently delivering high-quality work in fast-paced environments - Effectively manages multiple priorities, balancing competing deadlines while maintaining attention to detail - Builds strong, trust-based relationships with cross-functional teams and clients, fostering collaboration and alignment - Communicates clearly and professionally, both verbally and in writing, across technical and non-technical audiences - Detail-oriented and process-driven, ensuring accuracy, consistency, and adherence to project standards - Collaborative team player who is dependable, accountable, and committed to shared success - Comfortable working within structured methodologies, with exposure to Agile, Waterfall, or hybrid delivery models - Adaptable and eager to learn, with a continuous improvement mindset in a consulting-driven environment Your Core Skills & Certifications - Foundational understanding of project management principles, including planning, tracking, reporting, and risk management - Exposure to mergers & acquisitions (M&A) activities, particularly in relation to IT integration and project coordination - Technical aptitude with the ability to understand application and platform dependencies across complex environments - Familiarity with project management tools and systems (e.g., resource management, time tracking, invoicing platforms) - Working knowledge of Agile, Waterfall, or hybrid methodologies and supporting tools - Experience in a consulting or professional services environment, supporting client-facing engagements preferred - Construction experience is a strong preference - Ability to work nights and weekends as needed Additional Information Life at Burwood Our employee-owned culture shapes how we work and grow together. We’re driven, innovative, and always ready to support one another. Even as a contractor, you’ll experience the collaboration, care, and integrity that defines how we show up for our clients and each other. Contract roles that maintain a consistent schedule of 32 hours per week. Here’s what you can expect as part of your Burwood experience: - Health & Wellness Access to health, dental, and vision coverage options (based on contract terms and eligibility) - Financial Well-Being 401(k) and Roth 401(k) participation with company match (if eligible under contract terms) Belonging & Culture We are not intent on being the largest company, but rather the best. These are the words we live by. We welcome top talent, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or age. By embracing all cultural backgrounds, life experiences, perspectives, and ideas, we not only continue to strengthen our company culture, but also foster innovation and drive organizational success. We believe that diversity fuels creativity and enables us to deliver exceptional results for our clients. Our Commitment to Diversity & Inclusion We are not intent on being the largest company, but rather, the best. These are the words we live by. This means we welcome all the best talent, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or age. Being open to all cultural backgrounds, life experiences, thoughts, and ideas not only strengthens company culture but also encourages different-in-kind thinking and promotes economic success. - Team: PMO - Department: PMO

• Overseeing the implementation and execution of home visits • Collaborating with clients and internal departments • Developing study-specific plans and training materials • Ensuring compliance with regulations

• Provide administrative and technical support to Global Clinical Supply Chain Project Team • Maintain procedures, guidelines, and documentation • Ensure appropriate maintenance of project records • Complete data entry and maintenance of data base repositories • Assist in preparation or creation of reports and complete data collection for analysis • Distribute project documents and supplies • Process and track local regulatory documents • Organize and maintain correspondence files • Analyze and reconcile project documents • Provide clarification and resolution of findings related to documentation • Composes, copies and distributes communications and reports • Maintains vendor trackers • Processes local payments • Coordinates team conference calls and distributes meeting minutes • Maintains knowledge of applicable GCPs, SOPs • Acts as a mentor for research and project teams