• Acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. • Evaluates new applications and identifies systems requirements. • Prepares communications and makes presentations on system enhancements and/or alternatives. • Leads the collecting, analyzing, and interpreting of data from various sources that are used for statistical methods and advanced analytical techniques to identify patterns, trends, and insights that can inform business strategies and initiatives. • Creates reports and dashboards to visualize and present data to help stakeholders understand performance metrics, key performance indicators (KPIs), and other relevant data points that drive decision-making. • Utilizes historical data to develop forecasting models and predictive analytics to anticipate future trends and outcomes for optimizing inventory management, staffing, and other operational areas. • Evaluates metrics and conducts performance analyses to identify areas for improvement, cost-saving opportunities, and operational efficiencies through data-driven insights. • Collaborates with various teams and stakeholders across the organization to understand their analytical needs, provide insights, and support data-driven decision-making. • Ensures data integrity, quality, and compliance by establishing data governance frameworks, developing data standards, and implementing processes to maintain data accuracy and consistency. • Explores innovative approaches to data analysis, machine learning, and artificial intelligence to enhance analytical capabilities and drive innovation within the organization. • Interacts directly with patients to gather information related to their health conditions, medications, and allergies and provides basic instructions on medication usage, and answers non-clinical questions within their scope of practice. • Seeks opportunities to enhance team knowledge and skills through professional development, training, and certifications. • On Call support required at a week per month basis (Subject to change)

• Configures programs, screens, pathways, reports, and/or job instructions to meet detailed user specifications. • Supports I/S Epic Analysts in providing technical assistance to customer departments and maintains databases for one or more applications supported by the team. • Works with assigned departments to prioritize development initiatives and activities. • Maintains system hardware and/or software for one or more of the supported applications. • Working with more advanced Analysts, provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs. • Coordinates and resolves system problems related to technology used by assigned systems. • Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts. • Assists in managing system upgrades and other small projects.

• Collaborate with client stakeholders to gather and document business requirements related to Workday Time & Attendance. • Analyze current processes and identify opportunities for improvement and alignment with Workday capabilities. • Define and communicate system specifications to technical teams and implementation partners. • Act as a liaison between business users and technical teams to ensure clarity and alignment. • Support testing and validation of Workday Time & Attendance functionalities. • Provide subject matter expertise on Workday Time & Attendance best practices. • Participate in workshops, meetings, and training sessions as needed. • Ensure strong communication and collaboration across project teams and stakeholders. • Support change management and user adoption efforts related to Time & Attendance processes.

• Revenue and performance intelligence • Structure and maintain dashboards and KPIs related to pipeline, revenue, conversion, churn, and commercial efficiency. • Analyze performance data and identify trends, opportunities, and risks. • Generate actionable insights to support decision-making by commercial and financial leadership. • Revenue planning and forecasting • Support the construction of sales and revenue target plans. • Prepare forecasts, projections, and revenue scenarios. • Monitor pipeline evolution and adherence to the revenue plan. • Data and metrics governance • Ensure the integrity, standardization, and reliability of data sources. • Partner with other areas to structure and harmonize data that impact revenue metrics. • Define and document metrics, concepts, and KPI calculation rules. • Structure and improve Revenue Planning processes • Create and document procedures to ensure consistent and timely deliveries. • Support automation initiatives and continuous improvement of reports and analyses. • Communication and business support • Prepare results presentations and analyses for different levels of the organization. • Promote the use of KPIs and reports among business teams. • Act as a strategic partner to Sales, Operations, Finance, and BI.