Role Description Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence. DES is seeking an experienced and highly motivated individual to join our team as an Adjudicator with the Unemployment Insurance Administration (UIA). This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering. Job Duties - Perform interactive interviews to elicit eligibility information to determine eligibility for government programs based on income levels, household composition, etc. Review applications for eligibility to ensure they meet all program requirements. - Initiate and process applications through automated systems; determine the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results; enter and retrieve numerical and narrative data and issue benefits from an automated computer system. - Interact with clients to provide information about program eligibility requirements, program rules and regulations, and application procedures; assist clients in completing applications for program eligibility; identify needs and make appropriate referrals for health, social, and/or employment services. - Monitor ongoing eligibility by obtaining periodic updated information of eligibility factors and take appropriate actions on changes. - Attend and participate in staff meetings, trainings, presentations, and orientations. - Respond to questions and complaints of clients in person, by telephone, mail and/or email communication. Qualifications - Knowledge of laws, rules, regulations, policies, and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. - Knowledge of principles and practices of effective customer service. - Knowledge of computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. - Skill in written and verbal communication to explain and interpret federal and state laws, statutes, rules, regulations, and guidelines applicable to the area of the assignment. - Skill in time management, organization, and problem solving. - Ability to apply the policies, procedures, and programs. - Ability to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs and the case administration of these programs. - Ability to use fact finding techniques and perform in-depth and interactive interviewing. - Ability to review a variety of tax documents to obtain needed household filing information. - Ability to explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural, and educational backgrounds. - Ability to detect and evaluate potential fraudulent situations. Requirements - High School diploma or GED and one (1) year of experience performing eligibility reviews or one (1) year of customer service experience. - Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. - All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). - Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. Benefits - Affordable medical, dental, life, and short-term disability insurance plans. - Participation in the Arizona State Retirement System (ASRS) and long-term disability plans. - 10 paid holidays per year. - Rideshare and Public Transit Subsidy. - Career Advancement & Employee Development Opportunities.

Job Summary: Are you passionate about ensuring accuracy and quality? The IMA Group is seeking a dedicated Quality Assurance Specialist to join our team. This remote role focuses on maintaining the highest standards in reviewing reports and addenda generated by our physician panel. This position is 4 hours a day for 5 days per week. This position is not considering candidates from New York City, Chicago, California, Colorado, or Washington states at this time. The hourly rate for this position ranges from $25 to $28, based on experience. Key Responsibilities: - Review IME reports, addenda, peer reviews, and other documentation to ensure accuracy, completeness, and adherence to formatting guidelines. - Address issues in referral letters and ensure all quality assurance expectations are exceeded. - Process revisions, follow up on pending changes, and re-review corrected reports to maintain high-quality standards. - Communicate effectively with team members and supervisors, providing regular updates on report status and managing addendum requests from start to finish. - Monitor deadlines, including urgent client requests, to ensure timely report completion and release. - Deliver exceptional customer service by addressing client issues promptly and streamlining communication with all stakeholders involved in the IME and file review process. Qualifications: - Associate degree required; Bachelor’s degree preferred. Clinical background highly desired. - 1-3 years of related experience in claims management or quality assurance, with at least 1 year in Disability claims. - Additional experience in Worker’s Compensation is desired. - Must have excellent attention to detail and be able to learn client guidelines thoroughly, while also working on tight turnaround times. - Must be proficient in Microsoft Word. Experience with Microsoft Excel also desired. The IMA Group is an Affirmative Action/Equal Opportunity Employer Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities. #LI-BC1 #LI-REMOTE

• Assist the Claims Manager with day-to-day Claims Team operations • Provide training and guidance to team members • Resolve claims issues by researching claim situations • Generate required client reporting and support audits • Assist with special projects and related team goals • Research and analyze paid and denied claims, POS system issues, and pricing discrepancies

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. National General is looking for motivated early-career professionals and recent college graduates to launch a rewarding career as Claims Adjuster Trainees! This is a great opportunity to gain hands-on experience, build valuable skills, and grow within the insurance industry. In this role, you’ll learn how to investigate automobile accidents, gather key information such as police reports and witness statements, verify coverage, and help determine liability. You’ll play an important role in guiding customers through challenging situations with empathy and professionalism. We’re looking for candidates in the Central Time Zone who are curious, detail-oriented, and organized, with the ability to adapt in a fast-paced environment. Strong communication skills, a willingness to handle difficult conversations, and an interest in problem-solving and investigative work will set you up for success. If you’re looking to kickstart your career, make an impact, and develop skills that grow with you—this could be the perfect opportunity! Key Responsibilities • Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages) • Identifies customer needs and works to meet those needs using appropriate customer service skills • Applies a basic understanding of systems and technology used within the company • Partners to determine subrogation or fraud potential and how to handle • Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department • Begins recognizing and identifying body parts of a vehicle and other potential property damage Supervisory Responsibilities • This job does not have supervisory duties. #LI-AS2 Skills Change Agility, Collaboration, Communication, Conflict Resolution, Customer Satisfaction, Customer Service, De-Escalation, Detail-Oriented, Investigative Thinking, Multitasking, Organizing Compensation Base compensation offered for this role is $22.84 - 29.57/hour and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.