Trellis logo
Trellis

Empowering FIs, fintechs, insurers, and other innovators to deliver industry-leading embedded insurance experiences.

Staff Backend Engineer, Conversational AI

Backend EngineerSoftware EngineerOtherRemoteLeadTeam 11-50Since 2019H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

72 days ago

Salary

$220K - $235K / year

Seniority

Lead

Job Description

Staff Backend Engineer, Conversational AI

Trellis

• Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes • Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership • Incept projects: identify opportunities, design solutions, and lead implementation • Guide integration efforts with external agencies and insurance carriers • Normalize, rank, and evaluate results using ML-based predictions to determine optimal user paths • Work closely with our Data Science team to leverage MLMs in tools like DataRobot for retention forecasting and decision logic • Ensure scalability and performance across the platform as we continue to grow

Job Requirements

  • 7+ years’ experience developing software in a production environment
  • 4+ years’ experience in a senior engineer role
  • Ability to lead projects from conception through execution
  • Production experience with Node.js and Typescript
  • Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores
  • Familiarity with GCP, Looker, BigQuery are a plus
  • Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents
  • Experience in product development where you were a key decision maker
  • Cross-functional leadership and collaboration experience

Benefits

  • Flexible vacation (yes, *actually* flexible)
  • 100% employer-paid health insurance for employees
  • Home office budget to create your perfect setup
  • Wellness programming, because balance matters
  • 401(k) and HSA contributions, FSAs, bonuses & equity opportunities
  • Paid parental leave

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