• Join the Mindfully Team – Where Compassion Meets Purpose. • Make high-quality mental health care accessible, affordable, and personalized for every individual we serve. • Match clients with providers who specialize in their unique needs. • Focus on what matters most—your clients while we handle the business side of things.

Role Description SnappyCX is seeking experienced Care Coordinators to join its client's care team. This is a fully-remote, full-time position. You will serve as a central point of contact for patients, families, client's and care staff within a fast-paced, high-volume home care environment. Preference is given to candidates with prior home care coordination experience who can start within one week. - Handle high volume of incoming calls (80+ per week), serving as the primary contact for clients, families, caregivers, referral sources, and healthcare professionals. - Coordinate care, patient referrals, timely scheduling of initial and follow-up appointments. - Review doctors' notes, upload prescriptions, and confirm care plans are current and accurate. - Schedule, reschedule, and monitor care assignments across multiple care locations using cloud-based scheduling systems. - Use scheduling and care-management software to log updates, track staff assignments, and manage caseloads. - Confirm patient attendance, monitor treatment progression, and follow up with providers to ensure continuity of care. - Maintain accurate client records, document all communications, and update care plans as needed. - Conduct provider follow-ups and manage escalations according to established Standard Operating Procedures (SOPs). - Communicate with field staff, clients, and internal departments to maintain adequate coverage and seamless care operations. Qualifications - Care coordination experience (preferably within a home care or a similar healthcare coordination role). - Familiarity with home care scheduling software (e.g. HHAeXchange, Epic, Athenahealth, or similar EHR systems). - Good communication skills—comfortable managing a high call volume and building rapport over the phone. - Knowledge of industry regulations and compliance requirements (e.g., HIPAA, state home care regulations). - Strong organizational and multitasking abilities, with attention to detail. - Proficiency in Microsoft Office (Word, Excel, Outlook) and willingness to learn care-management or scheduling systems. - Compassionate, service-oriented mindset and ability to remain calm under pressure. Requirements - Work Schedule: Monday – Thursday, 9:00 a.m – 5:00 p.m (EST); Friday, 9:00 a.m – 4:00 p.m (EST). - A working laptop or computer with the following specifications: - RAM: Minimum 8GB - Laptop: 8th generation (8000 series) Core i5 or higher - Desktop: Ryzen 5 3000 series or higher, or Core i3 10th generation or higher - Mac: Core i5 2017 or higher, Core i7 2016 or higher - Internet: A reliable connection with speeds of 20mbps or higher. - Location: Anywhere remote. - Language Proficiency: Excellent command of English, both spoken and written. - Availability: Willingness to work full-time within the client time-zone. - Experience: Previous experience working remotely is highly desirable.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for oversight of clinical reviews for Applied Behavior Analysis (ABA) services. This position serves as a subject matter expert and consultant within the Behavioral Health clinical team on autism spectrum disorder cases and ABA services. Conduct and document peer-to-peer reviews with external ABA providers and consult on ABA cases being reviewed by appeals staff. Develop and/or oversee team training and present data and reporting to Behavioral Health leadership. JOB REQUIREMENTS: - Licensed as a Doctor of Psychology (PsyD) - Certified as a Board Certified Behavior Analyst- Doctoral (BCBA-D) - Valid, current license in good standing in state of operations - 3 years BCBA-D clinical experience in conducting/supervising ABA treatment - Verbal and communication skills - Analytical and decision making skills - PC and database experience. PREFERRED JOB REQUIREMENTS: - Utilization Review experience - Managed care experience - Clinical experience in a psychiatric setting or behavioral health private practice and/or behavioral health care management Telecommute: This is a Telecommute (Remote) role: Must reside withing 250 miles of the office or anywhere within the posted state. Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $121,200.00 - $225,200.00 Exact compensation may vary based on skills, experience, and location.

• Deliver high-quality care to individuals via telehealth • Focus on helping clients get better • Complete schedule autonomy and minimum caseloads