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Bookkeeping Manager
Location
California + 14 moreAll locations: California | Colorado | Florida | Idaho | Nevada | North Carolina | Oregon | Maryland | Massachusetts | Minnesota | South Carolina | Tennessee | Texas | Virginia | Washington
Posted
80 days ago
Salary
$75K - $88K / year
Seniority
Senior
Job Description
Bookkeeping Manager
Velora
• Lead, coach, and develop a team of Bookkeeping Specialists supporting multiple customers concurrently. • Set clear expectations, priorities, and capacity plans so the team can deliver on deadlines and customer commitments. • Ensure high-quality, accurate bookkeeping across the full accounting cycle for customer portfolios, including reconciliations, payroll support (as applicable), and periodic accounting clean-up. • Monitor and improve team performance against key goals, including quality standards, customer satisfaction, and billable utilization targets. • Establish and continuously improve team workflows, documentation, and controls to support consistent delivery and strong financial governance and gross margin. • Serve as an escalation point for complex customer issues, helping the team troubleshoot, de-escalate, and communicate effectively. • Partner cross-functionally with Support, Success, Product, and Sales to unblock customers, share insights, and improve the end-to-end experience. • Drive onboarding and ongoing enablement for new team members, including training plans, shadowing, and skills assessments. • Contribute to hiring and team growth, including interviewing, calibration, and mentoring emerging leaders. • Collaborate with Finance on monthly bookkeeping services revenue recognition. • Own month and annual bookkeeping services revenue forecast. • Drive post sales bookkeeping sales, include but not limited to attend sales prosepcted identified from website and cross functional partner, propose and execute promotional campaigns. • Own the reporting and continued improvement of bookkeeping team performance KPIs.
Job Requirements
- 5+ years of experience in full-charge bookkeeping or accounting services, ideally with a portfolio-style, multi-client environment.
- Strong understanding of accounting principles and the full accounting cycle, including reconciliations and month-end close.
- Familiarity with nonprofit/church accounting practices (fund accounting strongly preferred).
- High comfort with technology and accounting software. Experience with Aplos or similar systems is a strong plus.
- Strong Excel skills (including building/maintaining spreadsheets for tracking, reconciliation, and reporting).
- 2+ years of people management experience, including coaching, performance management, and career development.
- Proven ability to build trust, create team accountability, and support a healthy, collaborative team culture.
- Experience designing team workflows, setting quality standards, and creating repeatable processes.
- Strong hiring and onboarding skills, including structured interviewing and ramp plans.
- Clear, proactive communicator who can translate complex accounting topics for non-technical audiences.
- Strong judgment under pressure. Able to prioritize, manage escalations, and make decisions when timelines are tight.
- Customer-first mindset with a track record of building strong relationships and improving customer satisfaction.
- Continuous improvement mindset. Comfortable identifying root causes and driving practical process changes.
- Comfortable working in a remote or hybrid environment with distributed stakeholders.
Benefits
- 💵 Salary – Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location
- 🏝️ Paid Time Off
- US employees are eligible for open or paid discretionary time off (take time when you need it)
- CAN employees are eligible for 4 weeks paid time off
- In all countries, we observe 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave.
- 🌴 Work remotely – We’re a remote-first company - live and work wherever you’re happiest. We also have a monthly $150 USD stipend for co-working spaces!
- 🤷 Training – We’ll support you when you want to learn new skills or pay for conference or course tickets.
- ❤️ Health Coverage & Retirement
- We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on Retirement.
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