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Senior Account Manager
Location
United States
Posted
89 days ago
Salary
0
Seniority
Senior
Job Description
Senior Account Manager
performance.io®
• Working closely with the VP, Commercial Director (Business Development Lead) and Account Director to ensure all accounts are serviced to the highest standards • Understanding a client’s commercial and medical strategies, to support our medical team with strategic account planning • Ensuring all activity meets or exceeds clients’ performance expectations • Build long-term relationships with clients • Manage budgets in line with strategy and agreed budget scope • Management of all assigned client partnerships to ensure that work is delivered to an exceptional standard, on budget and on time • Overseeing development of monthly reports, creating agendas for client calls, and action summaries, and removing barriers to partnership deliverables • Quality control of work conducted by junior and operational/specialist members of the team • Supporting the team with pitch work to drive new business
Job Requirements
- Proven experience in account management, working with commercial clients within pharma/healthcare, background within medical affairs or scientific communications beneficial
- Previous experience in a medical communications agency is preferred
- Proven background in account management within Relationship Development: ability to build lasting client relationships
- Project Management experience is essential
- Experience with client services and account management
- Excellent verbal and written communication skills, with an acute attention to detail
- Excellent time-management skills
- Strong numerical and analytical capabilities, including use and creation of Excel formulas
- Experience of executing campaigns within other digital channels, beneficial
- Strong understanding of wider digital channels and environment
- Strong skills in PowerPoint/Google slides to create presentations for clients
- Presentation skills to support pitches and client meetings
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Proactive self-starter
- Team player
Benefits
- Start off on the right foot with our thoughtful welcome pack, including our stylish merch, it’s our way of saying ‘welcome aboard!’
- 21 days of paid leave per year plus federal holidays, plus the week between Christmas and New Years off as our gift to you
- Discretionary bonus scheme twice a year to acknowledge your hard work (once you’ve completed your probationary period)
- Employee health benefits
- Career development, training opportunities with set yearly budget, and mentoring by the best in the industry
- Provision of a MacBook to set you up for success
- Embrace flexibility with our remote/hybrid work model (role dependant) with light travel as appropriate, balancing the comfort of working from home, with face-to-face time
- Work alongside the awesome bunch at performance.io, you’re in great company!
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