performance.io®

• Working closely with the VP, Commercial Director (Business Development Lead) and Account Director to ensure all accounts are serviced to the highest standards • Understanding a client’s commercial and medical strategies, to support our medical team with strategic account planning • Ensuring all activity meets or exceeds clients’ performance expectations • Build long-term relationships with clients • Manage budgets in line with strategy and agreed budget scope • Management of all assigned client partnerships to ensure that work is delivered to an exceptional standard, on budget and on time • Overseeing development of monthly reports, creating agendas for client calls, and action summaries, and removing barriers to partnership deliverables • Quality control of work conducted by junior and operational/specialist members of the team • Supporting the team with pitch work to drive new business

• Learning the ins and outs of SEO through our performance.io Academy • Conducting research across a range of therapy areas to ensure content is scientifically accurate, with a focus on scientific findings for the US • Helping to create presentations across a range of SEO deliverables like keyword research and sitemaps, bringing medical expertise to the insights • Writing clear, informative, and accurate medical copy for doctors, patients, and the general public in line with performance.io’s SEO strategies and guidance, specifically targeting the US • Collaborating with the SEO team to develop quality, search-optimized copy • Guiding junior team members and providing senior review to ensure we produce quality, scientifically accurate content that aligns to performance.io’s content development guidance • Manage client and internal communications regarding content across multiple projects and lead content discussions on client status calls • Working closely with Content Team Leads to ensure projects are running smoothly