• Manage schedules and appointments using Google Calendar with precision and efficiency. • Perform data entry and organization in Airtable to maintain accurate records. • Provide friendly and professional support via phone and email to assist our community of clients and stakeholders. • Facilitate clear and consistent communication among team members through Slack. • Help coordinate projects, track tasks, and support cross-functional initiatives.

• Manage schedules and appointments using Google Calendar • Support administrative tasks such as data entry in Airtable • Responsible in importing eventbrite bookings to our CRM and G-Cal, help out customer service on scheduling/rescheduling. Support onboarding.Provide customer service via phone and email • Facilitate team communication through Slack • Assist in project coordination and task tracking

• Clockwork operations — CRM, trackers, dashboards, and admin always up-to-date • Talent pipelines that source exceptional contractors who live our culture and deliver unfair advantage • Seamless onboarding experiences for both contractors and clients • Client relationships from onboarding to success — retention, upsells, and referrals • Live chat/helpdesk support, follow-ups, and proactive issue resolution before problems arise • Client feedback loops that improve products, processes, and satisfaction • Polished documents — slides, reports, proposals, contracts — that never slow the team down

• Support a growing podcast and coaching business • Manage behind-the-scenes operations of the podcast • Coordinate guest communication, episode scheduling, and content assets • Assist with marketing support and promotional outreach • Maintain organized documentation and production workflows • Review edited audio for quality control • Assist in repurposing existing podcast content and creating additional content assets