• Lead, manage, mentor, and scale a high-performing team of engineers dedicated to building merchant centric features, APIs, portals, and systems that optimize merchant operations. • Partner closely with Product Management, other Engineering domains, and our Data Science team to understand merchant needs and translate them into pragmatic technical solutions. • Architect and deliver scalable, high-performance systems that improve merchant onboarding, engagement, and loyalty. • Ensure seamless integration and interoperability across our platforms, enabling merchants to efficiently manage their operations. • Foster a culture of technical excellence through code reviews, best practices, and modern software engineering principles. • Be hands-on with design and architecture decisions while leading by example in technical discussions and implementation reviews.

• Lead, mentor, and support software engineers and application analysts. • Provide technical guidance, coaching, and performance feedback. • Foster a collaborative, innovative, and continuously improving team culture. • Contribute hands-on to coding, testing, debugging, and troubleshooting. • Oversee design and development of software solutions following best practices and architectural standards. • Drive implementation of features, enhancements, and technical improvements. • Partner with business users and stakeholders to understand requirements and priorities. • Manage timelines, resources, and project deliverables effectively. • Align work with other engineering teams to ensure consistency and system compatibility.

• Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction. • Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives. • Set clear team goals and objectives aligned with departmental and company priorities. • Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution. • Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines. • Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services. • Monitor and report on team progress, sprint velocity, throughput, and delivery health.

Role Description Our client is looking for an Engineering Manager to lead their development efforts and balance strategic leadership with technical oversight, ensuring that their team of 20 developers operates at peak efficiency. This role requires a "hands-on" leader who spends 70% of their time on team development, testing, and release management, and 30% on code development and technical troubleshooting. Key Responsibilities: - End-to-End SDLC & Process Excellence - SDLC Ownership: Design and optimize the full Software Development Life Cycle, from initial planning and analysis through to production deployment and maintenance. - Testing Rigor: Establish high standards for software quality by mandating a comprehensive testing suite, including JUnit, Integration tests, Load testing, and Automation. - Environment Management: Oversee seamless transitions across Dev, Stage, and Production environments, ensuring platform stability at every stage. - Agile Leadership (ScrumBan) - Workflow Management: Drive the ScrumBan model, blending the structure of Scrum with the flexibility of Kanban to optimize team throughput. - Rituals & Delivery: Lead daily stand-ups, backlog refinement, and sprint planning. Take full ownership of sprint goals, managing deadlines, and ensuring predictable delivery cycles. - Resource Allocation: Effectively distribute tasks across the team to maximize productivity without compromising quality. - Release Management & Quality Assurance - Release Integrity: Coordinate with Software Architects and Product Owners to manage release cycles. Produce detailed Release Notes and ensure every deployment meets our rigorous quality gates. - Incident Prevention: Enforce a strict policy against direct production hotfixes; advocate for proper root-cause analysis and promotion through the standard pipeline. - Quality Metrics: Implement and monitor KPIs to assess team performance and software health, proactively identifying bottlenecks before they impact the roadmap. - Documentation: Document every step of SDLC with the team and ensure Confluence is up to date with latest changes. - Team Leadership & Mentorship - People Management: Lead and mentor a high-performing team of 20 developers, fostering a culture of continuous learning and innovation. - Talent Strategy: Partner with HR for talent acquisition, onboarding, and ongoing professional development. - Liaison: Act as the primary bridge between the technical team and senior management, translating complex technical requirements into clear business objectives for Product Owners and Stakeholders. - Technical Supervision - Hands-on Engagement: Maintain technical proficiency by getting "into the code" when required to solve complex blockers or provide architectural guidance. - Code & Test Oversight: Dedicate 30% of your bandwidth to develop code and supervising the testing strategy. Qualifications - Bachelor’s or Master’s degree in computer science, Software Engineering, or a related field. - Minimum 10 years of experience in software development, with at least 3 years as Engineering Manager. - Strong mastery of Agile, Scrum, and Kanban (ScrumBan). - Proficiency in Java, Spring Boot, Angular, PostgreSQL, Docker, Kubernetes and understanding of BPMN. - Exceptional organizational skills to ensure "quality-first" with “efficient-delivery” mindset. - Experience in platform / Product development, specifically within Identity or Cybersecurity, is highly preferred. - Fluency in English with the ability to inspire and motivate a large, diverse team. - Certification in Java, Kubernetes, Scrum would be a plus. Benefits - Employment Contract - Health Insurance - Meal Card - Full remote