We are seeking an Entry-Level Personal Vacation Planner to assist clients with coordinating personalized vacation plans. You’ll work remotely to help match travelers with the right destinations, accommodations, and experiences based on their interests and budget. This is a great opportunity for someone with a passion for travel and organization. Key Responsibilities: - Support clients in researching and planning customized vacation experiences - Organize trip details, quotes, and itinerary suggestions - Communicate with clients professionally and promptly - Monitor booking details and client records for accuracy - Collaborate with other team members or travel partners when needed

Title: Honeymoon Coordinator – Help Couples Plan the Perfect Start to Their Forever **Are you passionate about travel and helping couples create unforgettable honeymoon experiences? We are looking for an enthusiastic Honeymoon Coordinator to join our team. In this role, you will assist couples in planning their dream honeymoons, selecting the best destinations, accommodations, and activities to match their preferences. About Us: We are a well-established travel company that specializes in curating romantic and memorable honeymoon experiences. Our team is dedicated to helping newlyweds start their lives together with amazing travel experiences that they will cherish forever. Responsibilities: - Work closely with clients to understand their honeymoon preferences and recommend personalized travel packages. - Research and provide information on top honeymoon destinations, resorts, and activities that cater to couples. - Handle the booking of accommodations, flights, and transportation, ensuring a smooth and seamless experience for clients. - Provide excellent customer service by responding to inquiries, addressing concerns, and assisting with any changes to bookings. - Collaborate with travel suppliers to secure the best rates and exclusive deals for honeymoon packages. - Keep clients informed with updated itineraries and travel information leading up to their departure.

Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our customer service team as a Customer Experience Lead. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and customer service, then this is the job for you! For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce. What are you waiting for, APPLY TODAY and join the KBS Crew! Job Overview Salary Range: $20.47 - $28.65/hour This position is a full-time, remote opportunity. You will be responsible for day-to-day operations, data integrity, and communication. As a Customer Experience Lead the following duties and responsibilities will be a part of this opportunity, but are not limited to them: - Assist customer service call team members daily in responding to customer and vendor inquiries. - Obtain and evaluate all relevant information to effectively address customer inquiries, comments, or complaints. - Assess and respond accurately and efficiently to inquiries and escalations meeting departmental goals; properly triage requests based on urgency of issues. - Maintain detailed records of written and verbal communication. - Provide detailed and accurate information for quarterly business reviews, executives, and customers. - Identify, record, and track unresolved complaints, direct outstanding issues to the appropriate resources for resolutions. Requirements for our Customer Experience Lead: - 3+ years’ experience in customer service/ administrative role - Previously have worked with B2B customers - Proficient knowledge of Excel – formulas, filtering, sorting, VLOOKUP, Pivot Tables What’s In It for You? As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more! - Paid Time Off - Paid Holidays - Sick Time - Life Insurance - Supplemental Health Insurance (E.G., Accident) - 401k plan with a match or Non-qualified Deferred Compensation Plan - Pet Insurance - Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

• Proactively manage a book of Mid Market level ($70K - 250K+ ARR) Iterable customers • Identify new business opportunities and develop strategic initiatives for ensuring customer retention and expansion • Maintain a trusted advisor relationship with each assigned client • Lead regularly scheduled check-ins, produce Executive Business Reviews (may require onsite travel), and drive client satisfaction • Forecast retention and growth across your book of business, working closely with your Customer Account Manager (CAM) partner on expansion opportunities • Work with the Support team and other cross functional teams to triage any issues faced by your customers • Understand how customers are using Iterable and provide recommendations for product adoption to increase customer ROI realized with Iterable • Serve as the voice of the customer to prioritize feature requests and platform improvements during product discussions