• Coding Specialists provide CPT & Diagnosis codes for Outpatient Facility SDS Charts • Recognize critical care cases by patient acuity • Code surgical procedures typical of an ER setting to capture additional revenue when appropriate • Accurately apply diagnosis and procedure codes utilizing ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS • Interpret coding guidelines for accurate code assignment • Align conduct with AHIMA's Standards of Ethical Coding and the Company’s Code of Ethics and Business Conduct • Comply with all internal policies and procedures • Actively participate in Company provided training and education • Ensure individual compliance with all privacy and security rules and regulations

Posting Date 03/17/2026 1055 N 500 WSte 221, Provo, Utah, 84604-3305, United States of America What Will You Do? This position performs revenue cycle duties including but not limited to: Advocating for patient. Assisting patient to update their primary insurance ensuring the timely and accurate submission of insurance claims collecting payment on outstanding patient balances. Example of daily responsibilities includes: - Perform duties for revenue operations department related to either medical insurance billing, collections or patient access - Communicate with patients and insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics - Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing - Respond timely and accurately to payer communications - Collaborate with other revenue operations teams to ensure seamless processes across teams - Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information - Help identify process changes and opportunities for continuous improvements - Maintain current patient account information at all times - Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies Other duties could include: - May be asked to work overtime as needed - Attend team meetings, phone conferences, and training as needed - Know, understand and follow teammate guidelines, employment policies, and department or company procedures Experience and required skills - Excellent communication skills: (Written & Verbal). The position involves regular communication with insurance payors, employers, or other teams. - Excellent decision making and problem-solving skills: Patient account and every insurance payor is different. The ability to think through a situation and carefully identify the best action to take is critical to be successful at this role - Ability to adapt quickly and manage stress: Our environment can change quickly on a daily basis. Adapting and managing stress is important for success - Relationships Building: Working in teams and with other departments is central to this position Minimum Qualifications - High school diploma or equivalent - Basic computer skills and proficiency in MS Word, Excel, and Outlook - Must have ROPS revenue cycle management experience Training provided by DaVita: - Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states - Knowledge of medical billing and reimbursement practices - Usage of DaVita billing and reimbursement systems - Basic medical reimbursement terminology - Basic knowledge of healthcare reimbursement accounting principles DaVita offers: - Flexible scheduling - Fun and positive work environment - Competitive “pay for performance” pay structure - Generous PTO and comprehensive benefits package Here is what you can expect when you join our Village: - A "community first, company second" culture based on Core Values that really matter. - Clinical outcomes consistently ranked above the national average. - Award-winning education and training across multiple career paths to help you reach your potential. - Performance-based rewards based on stellar individual and team contributions. - A comprehensive benefits package designed to enhance your health, your financial well-being and your future. - Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation Our Core Values - Service Excellence - Integrity - Team - Continuous Improvement - Accountability - Fulfillment - Fun To apply, visit our careers page at https://careers.davita.com What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TT1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $19.50 - $23.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Company Overview Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectPatient Management, a subsidiary of SelectQuote, is a program that helps patients learn more about their chronic conditions and how they can manage them outside regular office visits through a comprehensive treatment plan created by their Care Navigator. SelectPatient Management engages virtually with patients who have multiple chronic conditions such as diabetes, hypertension, and obesity. Our services are critical components of primary care that promote better health and reduce overall health care costs for the patient. The goal of this program is to improve patient's health and well-being by reducing care gaps, developing lifestyle goals, connecting patients to resources, and facilitating access to doctors to help manage their chronic conditions - Make a difference to patients who need you the most. Be their advocate. Empower them to take charge of their own health, and transform their lives through thoughtful, caring, and committed engagement. - This is a work from home job and you can be located anywhere in the continental US. - $18/hour base pay plus monthly bonus opportunities based on productivity - Set Schedule - no evenings or weekend work required About the Role The Care Navigator provides ongoing proactive patient services through regular communication and personalized care plans for patients participating in the Chronic Care Management Program. They assess patient health status address concerns and facilitate access to community resources to improve overall well-being. Key responsibilities include patient education and support consistent patient check-ins detailed documentation and care coordination ensuring patients receive coordinated care across various healthcare providers such as PCPs specialists pharmacists and other healthcare services. Supervisory Responsibilities: - This position has no direct supervisory responsibilities. Essential Duties and Responsibilities: - Provide ongoing proactive services through monthly calls - Review the patient's current health status and appropriately escalate concerns to the physician via the escalation protocols. (Follow the patient escalation protocols and workflows to ensure that the patient is receiving quality and standard care) - Providing education related to medical conditions and factors impacting patient’s health - Setting health-related goals based on medical conditions & patient’s priorities - Identifying and assisting in closing clinical and non-clinical care gaps - Empowering patients to make sustainable health behavior changes to improve their well-being - Continually providing motivation encouragement and support - Communicating with patient’s medical providers regarding important items such as new or worsening symptoms or medication access and adherence (per protocols) - Sharing community resource options to help patients access the necessary resources at the right time (e.g. transportation food) - Respond to patients providers and team leaders - Create update and maintain care plans using SelectPatient Management's proprietary software - Achieve monthly call goals based on Supervisor Care Navigator advisory on assigned patient caseload. Typically the expectation is CNs are making 40+ phone calls and/or 11+ patients billed per day - Maintain productivity and quality metrics as defined - Attend weekly team huddles to discuss organizational and team goals as well as strategies to best serve our patient population Skills/Abilities: - Empathetic and active listener - Effective time management skills and demonstrates the ability to maintain focus and productivity in a remote setting consistently meeting deadlines and performance goals. - Maintain a strong sense of responsibility and accountability ensuring productivity and performance standards are consistently met in a remote environment. - Engage fully with colleagues and teams remotely ensuring effective communication active participation and seamless teamwork. - Effectively and appropriately communicate with doctors and healthcare professionals ensuring clarity professionalism and accurate information exchange to support patient care and coordination. - Strong communication and interpersonal skills (written and verbal) - Proficient computer skills including Electronic Health Record, Microsoft programs and Google Suite - Ability to work well independently in a fast-paced results-driven remote work environment Education and Experience: - Certified or Registered Medical Assistant required - 2 or more years of experience in healthcare or a related field (3-5 years preferred) - Family practice internal medicine and geriatrics office experience preferred - Ability to work full-time (40 hours per week) Physical Requirements: Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate. Prolonged periods of sitting at a desk and working on a computer. SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help support & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required. Our Benefits The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. We are proud to offer the following benefits: - Competitive Medical, Dental, and Vision Insurance - HSA/FSA - Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability - Voluntary Life Insurance for Self, Spouse and Dependent - Company-paid Basic Life Insurance and Long Term Disability - Retirement plan and Employer match contribution with Profit Share - Tuition Reimbursement program - Company perks and Discount program - Engaging Wellness and Financial Education Resources - Employee Assistance Program - Incentive Plans Base Hourly Minimum $18.00 Base Hourly Maximum $18.00

A Brief Overview Position responsible for submitting and resolving medical claims moderate to high complexity. Must remain current with governmental and third party billing, follow-up and appeal requirements for compliant billing and follow-up of both inpatient and outpatient claims for all wholly owned facilities and physician entities including internal and external policy requirements. What You Will Do - Responds to requests from management, staff, or physicians in a timely and appropriate manner. - Maintains patient and physician confidentiality and professionalism at all times. - Follow department policies and procedures to ensure accurate and timely claim resolution. - Effectively communicates utilizing telephone, form letters, e-mail, or internal correspondence to resolve patient inquiries and insurance issues. - Attends and participates in team meetings. - Utilizes worklists to review and analyze account balances in order to collect payment for medical services rendered. - Utilizes multiple system applications to review, update patient information as well as research and resolve outstanding AR balance. - Assists in the analysis of claims resolution and provides feedback to management for solutions and process improvements. - Performs follow up with insurance companies to ensure appropriate payment on claims, resolve denials, correct claims, and appeal claims. - Acts as a liaison with internal and external customers providing assistance in claims and receivables resolution in a high volume environment. - Documents accounts with clear and concise verbiage in accordance with departmental procedures. - Reviews and responds to correspondence and inquiries received. - Meets and exceeds team productivity and quality standards. - Takes the lead on special projects. - Participates in staff training. - Reviews complex claims issues for resolution and recommends process improvements. - Performs other related duties as assigned. Additional Responsibilities - Performs other duties as assigned. - Complies with all policies and standards. - For specific duties and responsibilities, refer to documentation provided by the department during orientation. - Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Education - High School Equivalent / GED (Required) and - Associate's Degree (Preferred) and - Bachelor's Degree (Preferred) Work Experience - 1+ years medical billing / claim experience (Required) and - Experience with medical billing software (Preferred) Knowledge, Skills, & Abilities - Must have a working knowledge of claim submission (UB04/HCFA 1500) and third party payers. (Required proficiency) - Knowledge of procedural and ICD10 coding. (Required proficiency) - Basic knowledge of medical billing terminology. (Required proficiency) - Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency) - Notable client service, communication, and relationship building skills. (Required proficiency) - Ability to function independently and as a team player in a fast-paced environment. (Required proficiency) - Must have strong written and verbal communication skills. (Required proficiency) - Demonstrated ability to use PCs, Microsoft Office suite (including Word, Excel and Outlook), and general office equipment (i.e. printers, copy machine, FAX machine, etc.). (Required proficiency) Physical Demands - Standing Occasionally - Walking Occasionally - Sitting Constantly - Lifting Rarely up to 20 lbs - Carrying Rarely up to 20 lbs - Pushing Rarely up to 20 lbs - Pulling Rarely up to 20 lbs - Climbing Rarely up to 20 lbs - Balancing Rarely - Stooping Rarely - Kneeling Rarely - Crouching Rarely - Crawling Rarely - Reaching Rarely - Handling Occasionally - Grasping Occasionally - Feeling Rarely - Talking Constantly - Hearing Constantly - Repetitive Motions Frequently - Eye/Hand/Foot Coordination Frequently Travel Requirements - 10%25