Bringing hope and healing to families, every day.
Physician Liaison (Los Angeles )
Location
United States
Posted
96 days ago
Salary
$77.0K - $115K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Physician Liaison (Los Angeles )
Shriners Children's
Company Overview Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law. Job Overview The Physician Liaison effectively plans, analyzes, and implements outreach efforts in the market area. Develops and maintains relationships within the physician community to enhance lines of communication and build the referral base for Shriners Children’s. Conducts referral assessments to support strategic initiatives and identify opportunities and threats posed by competitive forces in the market area. This position reports to the Market Director of Planning and Business Development. This is a remote position covering the Los Angeles, CA area. 75% regional travel to visit with provider practices and healthcare organizations. The pay range for this position is $77,020-$115,530 annually. Compensation is determined based on years of experience and departmental equity. Eligible incumbents may earn up to 10% of their annual salary if performance incentives are met. Responsibilities Cultivates new and existing referral relationships: - Markets Shriners Children’s directly to referring physicians, other healthcare providers, and physician offices via office visits, electronic media, professional meetings, continuing education or any other appropriate methods to effectuate new referral growth - Maintains existing referring relationships through exceptional customer service, communication and retention related activities. - Actively participates in regional and state professional provider organizations, attends, displays, and coordinates exhibits at associated events to generate leads. - Maintains complete and comprehensive Customer Relationship Management (CRM) record on existing and potential referring provider activity to increase effectiveness of communication and to serve as a basis for strategy development and new business opportunities. - Establishes and meets outreach activity production goals, as set forth by Market Director, and documents trends, successes, and problems to assess and analyze yield, driving process improvement. Utilizes marketing and communication techniques: - Using Definitive Healthcare and Sg2 data provided, analyzes and identifies primary, secondary, and tertiary referral sources and geographic opportunities to prioritize efforts and target meaningful new relationships in an effort to increase referral levels. - Evaluates payer mix and explores opportunities to support referral efforts. Develop and implement strategies based on payor opportunities. - Analyzes demographic and clinic activity linked to referring providers through market intelligence, to create strategic referral goals and determine outcomes and effectiveness. - Collaborates with market directors, Marketing & Communications, and appropriate Shriners Children's corporate staff to provide a consistent and effective marketing program through distribution of marketing collateral, alignment with marketing campaigns and communication of intelligence from the field. - Acts as a communication bridge between referring provider and Shriners Children's providers to maximize customer satisfaction. - Develops and presents feedback reports to market directors, and corporate leadership as required. - Collaborates with other physician referral liaisons across the system to execute the standard process for referral management, eliminate duplicative work, and share best practices. Identifies areas in the referral loop for performance improvement and barriers to success: - Maintains accurate record of referring physician complaints/issues in the CRM and works to ensure corrective action is taken by collaborating with facility partners and report results to market directors, facility leaders and the impacted physician. - Participates and confers with market directors, local facility department heads and various departments (Intake, HIM, Medical Staff, etc.) on process improvement in support of increased physician satisfaction concerning the referral process from first contact through patient discharge. - Communicates appropriately with the persons served regardless of their gender, age, ethnicity, race, creed, nationality or religious beliefs. - Performs other duties as required or assigned. This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Qualifications Minimum: - 1 year of sales or marketing combined with 5 years of clinical background - or 2 years of healthcare sales/marketing experience - General medical knowledge especially related to organization services, treatment offerings and equipment - Experience with CRM/PRM tools - MS Office Suite proficiency - Ability to interpret market data - Bachelor's in Marketing or related field Preferred - 2 years of healthcare sales/marketing experience
Related Guides
Related Categories
Related Job Pages
More Client Services Representative Jobs
Client Services Specialist
AoglobelifeIf you're ready to join a company that values empathy, growth, and flexibility, we'd love to meet you. Apply today and bring your best self to work — from home!
Role Description Are you someone who thrives on building relationships and solving problems? Do you enjoy helping others and making a real impact in their day? Join our remote team as a Client Services Specialist, where you'll be the friendly face (and voice) behind the support we provide to our valued clients. - Responding to client inquiries via phone, email, and chat - Supporting clients with policy updates, account questions, and service needs - Working closely with other team members to ensure a seamless client experience - Keeping records accurate and up to date Qualifications - A warm, people-first attitude - Strong communication and problem-solving skills - Ability to stay organized while multitasking remotely - Customer service or administrative experience is a plus, but not required! Benefits - 100% Remote – work from anywhere in the U.S. - Commission based pay - Training and career growth opportunities - A supportive, inclusive team culture Company Description If you're ready to join a company that values empathy, growth, and flexibility, we'd love to meet you. Apply today and bring your best self to work — from home!
Role Description We are seeking detail-oriented and dependable individuals to support clients with coordinating travel arrangements and schedules in a remote-friendly role. This position is ideal for those who enjoy organization, structured workflows, and providing consistent client support. In this role, you will work directly with clients to gather travel preferences, timelines, and budgets. You will research destinations, accommodations, transportation, and activities, then assist with coordinating reservations and confirming booking details. You will also help prepare itineraries, maintain accurate records, and ensure all travel information is clearly organized and communicated. This role emphasizes accuracy, communication, and follow-through rather than direct sales. Success in this position comes from strong time management and attention to detail. - Gather client planning details, preferences, and timelines - Research destinations, lodging, transportation, and activities - Coordinate bookings and confirm reservation details - Assist with itinerary preparation and documentation - Provide updates and support throughout the planning process - Maintain accurate and organized client records Qualifications - Strong communication and organizational skills - Excellent attention to detail and time management - Ability to manage multiple requests efficiently - Comfortable working independently - Experience in customer service or coordination roles is a plus (not required) - Comfortable learning new systems and tools - Must be authorized to work in the United States, Mexico, the United Kingdom, Spain, or Australia Benefits - Flexible remote work structure - Structured onboarding and training - Access to professional planning tools and resources - Ongoing support and development - Opportunities for long-term growth Company Description
Client Services Travel Coordinator | Work From Home
Destination KnotDestination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Job Title: Client Service Travel Coordinator | Work From Home About Us: We are a trusted travel planning company specializing in unforgettable vacations, cruises, all-inclusive resorts, and group travel experiences. We pride ourselves on delivering exceptional client service and creating seamless, memorable trips tailored to every traveler’s dreams. Position Overview: We are looking for enthusiastic, detail-oriented individuals to join our team as Client Services Travel Coordinator. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. You’ll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention. Training and support are provided to help you succeed in this rewarding role. Key Responsibilities: Engage with clients to understand their travel needs, preferences, and budgets Research travel options, including accommodations, cruises, tours, and packages Prepare and present customized travel proposals and itineraries Manage travel reservations and ensure accuracy of booking details Provide timely, professional communication and follow-up with clients Stay current on travel trends, destinations, and preferred supplier offerings Participate in virtual team meetings and training sessions Requirements: Strong interest in travel and delivering exceptional customer service Excellent communication, interpersonal, and problem-solving skills Self-motivated, organized, and capable of working independently Comfortable with using online tools and technology for research and booking Reliable internet connection and basic computer proficiency Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry tools and resources Supportive team culture and ongoing mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Opportunities for personal and professional growth $40,000 - $70,000 a year
Online Client Services Specialist – Events
Destination KnotDestination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Job Title: Group Travel Coordinator Location: Remote About Us We specialize in organizing seamless, stress-free group travel experiences for corporate retreats, family reunions, and special occasions. We handle all logistics so our clients can focus on enjoying their trips. Role Summary We are seeking a Group Travel Coordinator to organize and manage travel for large parties, corporate retreats, and incentive trips. This role involves booking accommodations, coordinating transportation, and managing travel details for multiple guests. What You'll Do: - Plan and coordinate travel for corporate teams, social groups, and special events. - Handle bookings for flights, hotels, transportation, and group excursions. - Work with hotels and airlines to negotiate group discounts. - Provide support to travelers before, during, and after their trip. - Ensure smooth execution of itineraries, keeping track of logistics and any last-minute changes. What We're Looking For: - Experience in travel coordination, event planning, or hospitality. - Strong organizational and multitasking skills. - Ability to manage group travel logistics with attention to detail. - Familiarity with group travel software and industry booking platforms. Why Join Us? - Work remotely with a flexible schedule. - Exclusive travel discounts and networking opportunities. - Opportunities to grow in the group travel and corporate retreat space. $20,000 - $60,000 a year How to Apply: Submit your resume through "Apply Now" link.
