Become a part of our caring community and help us put health first The Service Coordinator (Care Coach 1) assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Service Coordinator work assignments are often straightforward and of moderate complexity. The Service Coordinator (Care Coach 1) role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. Responsibilities include: - Administer initial and ongoing long-term services and support (LTSS) related assessments through person-centered thinking approaches - Contacts members both telephonically and/or in-person to establish goals and priorities, evaluate resources, develop plan of care and identify LTSS providers and community partnerships to provide a combination of services and supports that best meet the needs and goals of member and caregiver through person centered thinking approaches. - Development and continuous modification of Service Plan and involve applicable members of the care team in care planning (Informal caregiver coach, PCP, etc.) - Support members through navigation of their LTSS and related environmental and social needs Utilize available information pertaining to member to prevent the need for administration of duplicative assessments. - Focuses on supporting members and/or caregivers in accessing long term services and support, social, housing, educational and other services, regardless of funding sources to meet their needs. - Build trust and promote independence through a collaborative relationship with the Care Coordinator, member and caregiver. - Identify transition opportunities and work closely with transition coordinators to support member choice. - Coordinating with Care Coordinator on referrals for non-capitated services and capturing all services the member is receiving (regardless of payer), including their natural supports. - Coordinating and consulting with Humana-contracted providers regarding delivery of LTSS services - Participates in interdisciplinary Care team meetings (ICT) - Connecting and referring members to community resources and third-party payers - Assisting members in maintaining Medicaid eligibility - Collaborate with Medical Director/Geriatrician/Care Coordinator as deemed necessary to ensure cohesive, holistic service delivery and support positive member outcomes. Use your skills to make an impact Required Qualifications Service Coordinators (Care Coach 1) shall meet one of the following qualifications: - Individual continuously employed as a care manager by an AAA since June 30, 2018; OR - Registered nurse, a licensed practical nurse, or an associate’s degree in nursing with at least one (1) year of experience serving the program population; OR - Bachelor's degree in Social Work, Psychology, Counseling, Gerontology, Nursing or Health & Human Services with at least (2) years of experience; OR - Bachelor’s degree in any field with a minimum of two (2) years full-time, direct service experience with older adults or persons with disabilities (this experience includes assessment, care plan development, and monitoring); OR - Master's degree in Social Work, Psychology, Counseling, Gerontology, Nursing or Health & Human Services with at least (2) years of experience; OR - Associate’s degree in any field with a minimum of four (4) years full-time, direct service experience with older adults or persons with disabilities (this experience includes assessment, care plan development, and monitoring). Must meet all following requirements: - Prior experiences in health care and/or case management. - Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook. - Exceptional communication and interpersonal skills with the ability to build rapport with internal and external customers and stakeholders. - Proven ability of critical thinking, organization, written and verbal communication and problem- solving skills. - Ability to manage multiple or competing priorities in a fast-paced environment. - Ability to use a variety of electronic information applications/software programs including electronic medical records - Must Reside in one of the following Indiana counties: Clark, Floyd, Scott, Harrison Preferred Qualifications - Bilingual (English/Spanish) - Bilingual (English/Burmese) - Prior nursing home diversion or long-term care case management experience - Prior experience with Medicare & Medicaid recipients Work at Home Guidance To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Driver's License, Transportation, Insurance This role is a part of Humana's Driver Safety program and therefore requires and individual to have: - Valid state driver's license - Proof of personal vehicle liability insurance with at least $100,000/$300,000/$100,000 limits - Access to a reliable vehicle Tuberculosis (TB) screening program - This role is considered patient facing and is part of Humana at Home's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Interview Format As part of our hiring process for this opportunity, we will be using an exciting screening and interviewing technology called Modern Hire to enhance our hiring and decision-making ability. We use this technology to gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. You will be able to respond to the recruiters preferred response method via text, video, or voice technologies. If you are selected for a screen, you may receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication is not missed) inviting you to participate. You should anticipate this screen to take about 15 to 30 minutes. Your recorded screen will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,700 - $72,600 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team. Position Summary: ultrafocused – Work together to fearlessly uncover new possibilities The Clinical Trial Specialist (CTS) is responsible for providing logistical support for one or more clinical trials. This position will work closely with cross-functional teams to ensure site start-up through close-out activities are conducted in accordance with Standard Operating Procedures (SOPs) and applicable regulations governing the conduct of clinical trials. Work Model: Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed. Responsibilities: Supports development, review, and maintenance of study documents such as site instructions, site specific Informed Consent Forms, Lab Manual, Pharmacy Binder, Study Reference Manual, study plans, etc 2. Set up and maintain trackers, tools, dashboards, and reports study metrics to support the clinical trials 3. Manages one or more small-scope vendors; may support management of complex vendors 4. Oversee contracts of assigned vendors including invoicing, purchase order monitoring, and forecasting with study lead oversight 5. May be assigned site management responsibilities 6. Files study documents in the electronic Trial Master File (TMF), maintain essential documents lists, participation and coordination of TMF completeness reviews, and may serve as the main study contact for Records Management 7. Contributes content to team meetings, including Study Management Team meetings Requirements: 1. Bachelor’s degree or equivalent is required (scientific or healthcare discipline preferred) 2. Typically two years of direct work experience in Clinical Research 3. Understanding of study phases and general knowledge of how they apply to clinical development 4. Able to handle multiple tasks and deadlines, and identify issues and take appropriate actions 5. Must be self-motivating and able to work on problems of moderate scope and complexity where analysis of situations or data requires a review of a variety of factors 6. Must have the ability to build and maintain positive relationships with management and peers 7. 10% travel may be required #LI-CS1 #LI-Remote The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location. This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment. Pay Range $88,000—$108,700 USD Full Time employees across the globe enjoy a range of benefits, including, but not limited to: · Generous vacation time and public holidays observed by the company · Volunteer days · Long term incentive and Employee stock purchase plans or equivalent offerings · Employee wellbeing benefits · Fitness reimbursement · Tuition sponsoring · Professional development plans * Benefits vary by region and country Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com. See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.

Role Description The Clinical Research Financial Analyst is responsible for researching and mapping clinical research financials via reporting from START’s CTMS system and identification and financial reconciliation of expenses from all participating sites and assist START Accounting in billing. This position plays a critical role in ensuring START can fully capture revenue for services provided, in particular for patient visit variations which require specialized coding and tracking to ensure payment by the clinical trial sponsor. This is a remote role. The annual base salary for this role is $65,000 - $75,000. However, base pay may vary depending on multiple individualized factors including market location, job-related knowledge, skills, and experience. In addition, employees in this role may be eligible for an annual bonus of up to 10% of base earnings. - Research and map clinical research financials via Advarra Visit Variation Report to contract pricing. - Collaborate with Sponsors and CROs to organize direct invoicing in applicable scenarios. - Work with START Accounting to properly identify direct invoicing scenarios and indicate on necessary trackers. - Participate in larger reporting projects that assist in identification of rogue or potential erroneous trial expenses. - Attend Revenue Cycle task meetings with Leadership and Study Teams in order to align with CTMS visions and changing landscape. - Work with Clinical site operations teammates and systems (ARIA) to provide necessary detail for sponsor billing and payment. - Assist in streamlining the mapping and reconciliation process to assist with company growth and scaling. - Other duties may be assigned at any time. Qualifications - Bachelor’s degree in financial or business administration field (Accounting, Finance, Business Administration, or similar field). - Minimum of one year of CTMS experience, or equal experience of education and knowledge. - Clinical Trial Management System (OnCore specific) experience. - MS Office Excel and other MS Office programs. Requirements - Coding knowledge (CPT, HCPCS). - Three years of CTMS experience, in a healthcare or clinical research setting (Oncology experience) or equal experience of education and knowledge. - Three years Clinical Trial Management System (OnCore specific) experience. Benefits - 401(k) retirement savings plan with employer match. - Eligibility for an annual performance bonus, based on role and company results. - Generous paid time off and paid holidays. - Comprehensive medical, dental, and vision coverage and optional insurance options. - Company paid life and disability insurance for added financial protection. - Employee Assistance Program (EAP) providing confidential, no cost support for you and your family from day one. - Flexible FSA and HSA plans to support your financial wellness. - Commitment to a supportive environment that values balance, wellbeing, and flexibility. Company Description START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access.” As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – one of the most effective cancer drugs in medical history. Learn more at STARTresearch.com.

• Manage and supervise the day-to-day operations of assigned client team members • Grow and develop the Project Management team • Ensure management of study milestones and proactive communication with clients • Coordinate and monitor progress to ensure achievement of Project Management goals • Proactively consult with clients regarding the impact of their decisions • Instill and manage a culture of continuous improvement and quality and productivity • Monitor and track resolution of all client escalations, issues, and concerns • Effectively collaborate with others and work across boundaries