Overview The Assumptions Closing Specialist supports the assumption process by reviewing TRID disclosures, validating loan and borrower information, and ensuring the accuracy and completeness of all related documents. The role works closely with internal teams and external parties to resolve issues, ensure proper recording of documents, and uphold compliance and quality standards. Responsibilities - Review TRID pre-closing disclosures, including Loan Estimates and Closing Disclosures to ensure accuracy. - Validate all mathematical calculations, loan data, demographic details and client/investor information to ensure accuracy across all loan documents. - Review assumption agreements for completeness and accuracy. - Assist with clearing closing conditions. - Examine all file documentation for completeness and proactively follow up with borrowers and applicants to obtain any missing information. - Serve as a liaison among internal departments, customers, and third parties to facilitate issue resolution and ensure a smooth assumptions process. - Monitor, track, and confirm that assumption documents are properly recorded with the appropriate counties, including addressing and resolving any errors or rejections. › Assist with updates to policies, procedures, and quality control activities to enhance operational effectiveness. - Handle all written and verbal communications professionally with borrowers, clients, investors, insurers, subordinate lien holders, and real estate agents. - Respond to and return voicemails, escalations and all other requests within 24 hours of receipt. - All other duties as assigned. Qualifications - High School Diploma or equivalent required. - Minimum of 2 years of experience in mortgage banking, mortgage servicing, or a related real estate field. - Prior experience processing mortgage assumptions. - General knowledge of mortgage lending processes, associated documents, and industry terminology - Understanding of financial products and related services. - Working knowledge of FHA, VA, Conventional, and USDA loan programs - Ability to navigate and use multiple computer systems, applications, and research tools efficiently. - Strong mathematical aptitude with the ability to validate calculations and financial data. - Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. - Experience working with ICE Mortgage Technology’s MSP servicing platform. - Previous experience using a Loan Origination System (LOS). - Demonstrated attention to detail with commitment to accuracy and consistency. - Ability to work independently while also contributing effectively to a team environment. - Ability to learn and apply rules, regulations, and laws to meet state, investor, client, and insurer requirements. Desired Skills and Qualifications - Associate’s degree in Business or Accounting. - Demonstrated experience in customer service or consumer relations roles requiring strong verbal and written communication skills is preferred. Total Rewards LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: - Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance - Time Off: Paid holidays, vacation, and sick leave - Retirement & Investment: Matching 401(k) plan and employee stock purchase plan - Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being - Employee Recognition: Programs that celebrate achievements and milestones - Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $19.33-$28.89 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare® At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you’ll find: - A culture that helps you thrive, with resources and support to fuel your growth - Flexibility to work remotely, while staying connected through virtual engagement - Opportunities to make a real impact in an industry that touches millions of lives - If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS Work Conditions Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. Equal Employment Opportunity LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Role Description The Coding Denial Specialist responsibilities include working assigned claim edits and rejection work queues. Responsible for the timely investigation and resolution of health plan denials to determine appropriate action and provide resolution. - Processes accounts that meet coding denial management criteria which includes rejections, down codes, bundling issues, modifiers, level of service and other assigned queues. - Resolve work queues according to the prescribed priority and/or per the direction of management in accordance with policies, procedures, and other job aides. - Validate denial reasons and ensures coding is accurate. - Generate an appeal based on the dispute reason and contract terms specific to the payor. This includes online reconsiderations. - Follow specific payer guidelines for appeals submission. - Escalate exhausted appeal efforts for resolution. - Adhere to departmental production and quality standards. - Complete special projects as assigned by management. - Maintain working knowledge of workflow, systems, and tools used in the department. Qualifications - High school diploma or equivalent. - One to three years’ experience in physician medical billing with emphasis on research and claim denials. - Current AAPC or AHIMA certification required. Requirements - Knowledge of health insurance, including coding. - Thorough knowledge of physician billing policies and procedures. - Thorough knowledge of healthcare reimbursement guidelines. - Knowledge of AHA Official Coding and Reporting Guidelines, CMS and other agency directives for ICD-10-CM and CPT coding. - Computer literate, working knowledge of Excel helpful. - Able to work in a fast-paced environment. - Good organizational and analytical skills. - Ability to work independently. - Ability to communicate effectively and efficiently. - Proficient computer skills, with the ability to learn applicable internal systems. - Ability to work collaboratively with others toward the accomplishment of shared goals. - Basic use of computer, telephone, internet, copier, fax, and scanner. - Basic touch 10 key skills. - Basic Math skills. - Understand and comply with company policies and procedures. - Strong oral, written, and interpersonal communication skills. - Strong time management and organizational skills. - Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills. Compensation - Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. - This position is also eligible for a discretionary incentive bonus in accordance with company policies. Equal Employment Opportunity Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.

• Initiate the investigation of new claims • Make liability/coverage decisions • Evaluate and negotiate settlements of collision, specified perils, and property damage, as appropriate. • Manage and oversee the work of outside adjusters, appraisers and experts. • Establish contact with the insured and claimant within established protocol. • Recognize coverage issues and bring them to the attention of the supervisor. • Develop basic understanding of liability and coverage principles. • Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation. • Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods. • Summarize and make recommendations for disposition of claims in excess of the individual settlement authority. • Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints. • Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines. • Maintain state license by completing continuing education coursework and/or work towards a claims designation. • Handle small claim suits as needed.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Collector, you play an integral role in delivering cost effective solutions for our patients by working with insurance companies to resolve issues associated with our patients’ insurance claims. In this role you will ensure timely follow-up on all patient accounts; including escalating payer trending concerns to leadership and timely communication with external departments; work with payers to ensure proper reimbursement on patient accounts, identify and prepare adjustments and write-offs; correct and resubmit claims (subject to policy); follow-up on daily correspondence (denials, short-pays); interface with insurance companies via phone and web portal to check claim status, submit written correspondence to payers and patients; interpret contracts with payers to ensure proper payment; send initial or secondary bills to insurance companies; process refunds and work to overturn insurance claim rejections while maintaining quality and productivity requirements. To be successful in this role you will utilize Excel, Outlook, and Word and your critical thinking skills to ensure a high quality of work. We offer instructor led training programs to set you up for success, in addition to a comprehensive benefits package that begins the first of the month after your start date and includes medical, dental and vision insurance as well as supplemental benefits, retail discounts and paid time off. Additionally, we offer a flexible work schedule, starting your 8-hour day between 6:00am* and 9:30am ending your day by 6:00pm. *some locations require a 7:00am start time Required Qualifications 1+ years of experience in a professional environment; 1+ years experience working in Excel, Outlook, and Word. Preferred Qualifications Home infusion or durable medical equipment (DME) experience; strong attention to detail with a sense of urgency; customer service skills; ability to work in a team environment; experience with medical billing or collections or experience with accounts payable (AP) or accounts receivable (AR); experience with healthcare reimbursement systems. Education Verifiable High School Diploma or GED required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.