• Assist clients with travel planning and destination research • Coordinate vacation packages, cruises, hotels, and transportation • Communicate travel details and updates with clients • Maintain organized records of travel bookings and client preferences • Stay informed on travel promotions and supplier offerings • Provide friendly and professional client support

• Conduct surveillance on Liability and Work Comp Insurance claims. • Prolonged periods of sitting in a vehicle or other stationary positions during surveillance – up to 12 hours per day. • Ability to travel to different locations for investigations, which may involve driving, walking, or using public transportation. • Maintain visual focus during surveillance activities, often for extended periods. • Ability to navigate various environments, including urban, rural, and indoor settings. • Ability to review and dissect comprehensive reports, as well as Police reports. • Ability to write a detailed surveillance report to Company Standards. • Ability to review video in order to properly prepare reports. • Ability to covertly document a Subject without being detected. • Ability to search, locate and utilize Social Media throughout the investigative process. • Ability to react quickly and use good judgement to scenarios that may arise during surveillance. • Knowledge of pretexting is preferable. • Ability to think outside the box.

• Conduct in-home infusion therapy visits with patients according to the plan of care. • Prepare clinical/nursing notes and document patient interventions in both clinical and non-clinical records consistently. • Act as a clinical resource, working collaboratively with other pharmacy departments. • Maintain knowledge of drug side effects and interactions. • Offer telephone and in-person patient education on therapy protocols, drug side effects, and home infusion procedures. • Ensure patients understand their therapy plans, medications, and the importance of adherence. • During initial and ongoing consultations, serve as a patient liaison between the patient, their family, and the pharmacy to ensure a seamless therapy process. • Perform comprehensive, initial, and periodic head-to-toe assessments for patients and initiate preventative and rehabilitative care. • Use health assessment data, and input from the agency team, the physician, the patient, and the family to determine patient needs. • Manage patient and family expectations regarding services, outcomes, and discharge goals. • Establish primary and secondary diagnoses based on patient assessment and home health care focus. • Develop care plans with skilled interventions, medical supplies, and necessary services to meet goals. • Regularly evaluate patient progress, in collaboration with team members, and revise care plans as needed. • Perform other duties as assigned.

• Communicate clearly and effectively with dispatch • Utilize a smartphone for job functions • Complete pre-trip and post-trip inspections, and maintain vehicle cleanliness • Transport clients safely and securely using a company vehicle • Participate in rotational on-call duties • Perform other duties as assigned