Role Description This role offers a strategic opportunity to lead national healthcare interoperability initiatives, shaping the exchange of patient data across providers, payers, and technology networks. You will define and execute the organization’s vision for participation in Health Information Exchanges (HIEs), Carequality, CommonWell, and TEFCA, while influencing industry standards and regulatory policy. Acting as a key liaison across product, technology, business, and policy teams, you will drive internal alignment, develop strategic partnerships, and ensure seamless adoption of interoperability solutions. This role involves high-impact decision-making, industry advocacy, and direct engagement with senior stakeholders to advance value-based care outcomes. You will play a central part in establishing the organization as a leader in national interoperability while mentoring teams and influencing cross-functional product roadmaps. - Define and champion long-term strategies for national health information exchange participation, aligning with business objectives and clinical performance goals. - Act as the primary internal liaison for product, technology, policy, and business teams, translating regulatory and technical standards into actionable initiatives. - Represent the organization in national and regional interoperability governance bodies, standards groups, and industry trade associations to influence policy and adoption of data exchange frameworks. - Lead the planning, negotiation, and execution of strategic partnerships with HIEs, EHR vendors, payers, and consultants to advance interoperability in value-based care. - Guide enterprise measurement, KPI development, and technology roadmap decisions to ensure effective integration of interoperability solutions. - Drive adoption of standards-based interoperability, accreditation, and certification initiatives (e.g., NCQA, TEFCA, Carequality) to support organizational leadership in healthcare data exchange. Qualifications - 15+ years of experience in health technology leadership, with a focus on health information exchange. - 8+ years of experience negotiating and leading partnerships with payers, providers, vendors, regulatory bodies, or HIEs. - Deep technical expertise in healthcare data standards, including HL7, FHIR, and USCDI. - Demonstrated ability to influence national interoperability initiatives and participate in industry standards or governance groups. - Knowledge of healthcare privacy and security regulations (HIPAA, patient consent, sensitive data rules). - Proven skills in translating complex federal regulations into actionable business and product strategies. - Strong analytical and strategic thinking, with experience aligning interoperability efforts to clinical workflows, quality metrics, and value-based care programs. - Exceptional communication, leadership, and stakeholder management skills, including executive-level presentations and cross-functional collaboration. Benefits - Flexible work schedules with remote work options. - Comprehensive health, dental, and vision insurance coverage for employees, dependents, and domestic partners. - Generous paid time off, including 21 days of PTO in the first year, 11 holidays, and two volunteer days. - Parental leave: 12 weeks paid for all new parents. - Six-week paid sabbatical after six years of service. - 401(k) plan with up to 4% employer match. - Stock options and equity participation. - Educational Assistance and Clinical Employee Reimbursement Programs. - Supportive and inclusive company culture that values diversity, collaboration, and professional growth.

• In this role, you will help develop, define, and partner with our teams to launch and scale patient activation and engagement at Heartbeat Health. You’ll identify where and why patients disengage; design and iterate programs and workflows to improve activation; and partner closely with the Clinical, Product, Marketing, Data, and Operations teams to turn insights into action. • Help build and launch a more programmatic approach to our patient activation and engagement, including working with the team to define scope, goals, and success metrics. • Analyze patient journey data to identify drivers of low activation and opportunities for improvement. • Design and help implement activation strategies across workflows, tooling, and patient communications. • Partner cross-functionally with Clinical, Product, Data, Growth, and Operations teams to influence roadmap decisions and operational changes. • Help develop scalable programs, playbooks, and processes to improve patient engagement and follow-through. • Help establish KPIs and reporting to measure activation, conversion, and program effectiveness. • Serve as the internal subject matter expert on patient engagement and activation best practices. • Test, iterate, and continuously improve activation and engagement strategies based on data and outcomes.

GoTo Telemed is a premier digital healthcare infrastructure provider dedicated to democratizing access to telemedicine across the United States. We equip medical professionals, clinics, and local community organizations with the cutting-edge digital platforms, regulatory frameworks, and remote operational support required to launch and scale highly effective telehealth services. As we rapidly expand our national footprint, we are seeking entrepreneurial, highly motivated Business Development Partners. This is an exclusive B2B contracting opportunity designed for seasoned business professionals who possess a deep understanding of online business models and are passionate about driving healthcare innovation within their local or regional markets. Position Overview As a Telehealth Business Development Partner, you will act as the primary catalyst for expanding GoTo Telemed’s digital health network within your chosen geographic market. Operating as an independent commercial contractor, you will leverage your entrepreneurial acumen to forge strategic partnerships with local healthcare providers, clinics, and community stakeholders. You will operate autonomously, but you will not operate without resources. GoTo Telemed provides our independent partners with comprehensive remote enablement, dedicated administrative support teams, and a suite of digital resources to ensure the seamless integration of our technology into your clients' practices. This role offers the autonomy, flexibility, and uncapped growth potential of independent business ownership, backed by the institutional infrastructure of a national telehealth brand. Key Entrepreneurial Responsibilities - Market Expansion & Strategy: Autonomously design and execute a localized business development strategy to generate awareness and accelerate the adoption of GoTo Telemed’s digital infrastructure. - B2B Relationship Building: Identify, engage, and secure partnerships with medical practices, healthcare administrators, and community health organizations seeking to integrate or upgrade their telehealth capabilities. - Platform Advocacy: Conduct professional, high-level presentations and demonstrations of our digital telehealth resources to prospective clinical partners. - Operational Coordination: Serve as the strategic liaison between your localized client network and the GoTo Telemed central remote support team to facilitate smooth onboarding, technical setup, and ongoing operational success. - Compliance Adherence: Ensure all localized business development and marketing activities adhere strictly to organizational standards, FTC guidelines, and healthcare compliance regulations.

GoTo Telemed is a premier digital healthcare infrastructure provider dedicated to democratizing access to telemedicine across the United States. We equip medical professionals, clinics, and local community organizations with the cutting-edge digital platforms, regulatory frameworks, and remote operational support required to launch and scale highly effective telehealth services. As we rapidly expand our national footprint, we are seeking entrepreneurial, highly motivated Business Development Partners. This is an exclusive B2B contracting opportunity designed for seasoned business professionals who possess a deep understanding of online business models and are passionate about driving healthcare innovation within their local or regional markets. Position Overview As a Telehealth Business Development Partner, you will act as the primary catalyst for expanding GoTo Telemed’s digital health network within your chosen geographic market. Operating as an independent commercial contractor, you will leverage your entrepreneurial acumen to forge strategic partnerships with local healthcare providers, clinics, and community stakeholders. You will operate autonomously, but you will not operate without resources. GoTo Telemed provides our independent partners with comprehensive remote enablement, dedicated administrative support teams, and a suite of digital resources to ensure the seamless integration of our technology into your clients' practices. This role offers the autonomy, flexibility, and uncapped growth potential of independent business ownership, backed by the institutional infrastructure of a national telehealth brand. Key Entrepreneurial Responsibilities - Market Expansion & Strategy: Autonomously design and execute a localized business development strategy to generate awareness and accelerate the adoption of GoTo Telemed’s digital infrastructure. - B2B Relationship Building: Identify, engage, and secure partnerships with medical practices, healthcare administrators, and community health organizations seeking to integrate or upgrade their telehealth capabilities. - Platform Advocacy: Conduct professional, high-level presentations and demonstrations of our digital telehealth resources to prospective clinical partners. - Operational Coordination: Serve as the strategic liaison between your localized client network and the GoTo Telemed central remote support team to facilitate smooth onboarding, technical setup, and ongoing operational success. - Compliance Adherence: Ensure all localized business development and marketing activities adhere strictly to organizational standards, FTC guidelines, and healthcare compliance regulations.