Work Flexibility: Remote or Hybrid or Onsite Schedule: Monday-Friday, 10:30am-7pm EST Overtime required as needed   What You Will Do – As a Customer Service Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service. - Provide phone and email support for inquiries from sales and healthcare professionals - Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders - Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure 100% quality for all orders - Understand, interpret, and explain detailed information of processes and procedures - Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required - Demonstrate flexibility in responding to new and rapidly changing situations and environment - Demonstrate an understanding of how decisions impact customers, markets and sales representatives - Provide support beyond standard hours as needed if call volume and/or workload require additional time What you need - Required - - HS diploma or equivalent - 2 years of direct Customer Service and/or Call Center Experience Preferred - - Bachelors Degree - ERP experience (SAP, GHX, EDI, Salesforce, Genesis, PowerBI, etc.) $21.28 – $34.82 per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Travel Percentage: 0% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Virtual Representative About the Role: Nuvant is hiring Virtual Representatives to help prospective clients explore financial solutions that align with their personal or business goals. In this role, you’ll serve as a key first point of contact to introduce our services and guiding clients toward the next step. Core Responsibilities - Initiate outbound calls, emails, and messages to potential clients - Respond promptly to inbound inquiries and guide clients through initial questions - Engage in conversations to uncover client needs and goals - Clearly explain service offerings and recommend next steps - Schedule follow-up calls or connect clients with the right team members - Log interactions and maintain accurate notes in our CRM Qualifications - High school diploma or college degree preferred - Confident, friendly communicator who thrives in a client-facing environment - Organized and comfortable working in a work from home setting - A people-first approach with strong listening and follow-up skills - Previous experience in sales, appointment setting, or client-facing role a plus What We Offer - Competitive base salary plus performance-based bonuses and incentives. - Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off. - Flexibility with structured support - Opportunities for advancement with a growing company - A team culture that values professionalism and performance

Role Overview We are seeking friendly, organized individuals to join our growing team as Remote Client Experience Specialist. In this role, you will assist clients throughout the travel planning process by helping organize itineraries, researching travel options, and coordinating reservations. This position focuses on delivering a positive client experience by ensuring every trip detail is well organized and accurately arranged. You will communicate with clients, help them explore travel possibilities, and support them with updates or adjustments to their reservations when needed. The role is ideal for individuals who enjoy assisting others, staying organized, and working independently in a remote environment. Key Responsibilities - Help clients organize and plan travel itineraries based on their interests and travel goals - Research and compare travel options using approved booking systems and resources - Coordinate and confirm reservations with travel providers and partners - Provide clear information and helpful suggestions based on traveler preferences and budget - Maintain professional communication with clients through phone, email, and digital messaging platforms - Assist with reservation updates, schedule changes, and general service inquiries - Keep client profiles, booking information, and documentation organized and accurate - Participate in team training sessions and ongoing development opportunities What We Provide - 100% remote work environment - Flexible scheduling options - Ongoing training and learning resources - Access to incentive programs and travel-related benefits - A supportive and collaborative team culture Qualifications - Strong written and verbal communication abilities - Excellent attention to detail and organizational skills - Basic computer knowledge and reliable internet connection - Ability to work independently and manage responsibilities remotely - Must be 18 years of age or older - Must have legal eligibility to work in the United States, United Kingdom, Mexico, Australia, or Spain - Comfortable communicating in English

Position Overview We are currently expanding and seeking organized, service-focused individuals to join our team as Customer Booking Coordinator. In this role, you will assist clients with planning and arranging travel experiences while ensuring all reservation details are accurate and properly organized. Working remotely, you will help clients explore travel options, coordinate bookings, and provide helpful guidance throughout the planning process. This role combines customer service, travel coordination, and administrative support to ensure each client receives a smooth and enjoyable booking experience. This opportunity is well suited for individuals who enjoy working with people, staying organized, and supporting clients in bringing their travel plans together. Core Responsibilities - Assist travelers with organizing trip details and building personalized itineraries - Research travel options and evaluate available reservations through approved booking platforms - Coordinate and confirm reservations with travel providers and partners - Offer helpful travel information and suggestions based on client preferences and budgets - Maintain clear and professional communication with clients - Support clients with reservation updates, adjustments, and service-related questions - Keep client records, itineraries, and booking documentation accurate and organized - Participate in team meetings, training sessions, and ongoing learning opportunities What We Provide - Fully remote work environment - Flexible scheduling options to support work-life balance - Ongoing training and skill development - Access to travel industry incentives and special programs - A supportive team atmosphere with guidance and collaboration Qualifications - Strong communication and interpersonal skills - Attention to detail with good organizational habits - Comfortable using computers, online systems, and internet tools - Ability to manage responsibilities independently while working remotely - Must be 18 years of age or older - Legal authorization to work in the United States, United Kingdom, Mexico, Australia, or Spain