• help our customers love Rerun • be the primary technical interface between Rerun and a set of customers, from demo to signed contract and through deep production use • ingest data from physical systems, curate datasets, and convert into training datasets • build reference projects for embodied AI use cases such as imitation learning pipelines, sim-to-real setups, and evaluation frameworks • running demos and building engineer-to-engineer trust alongside our founders based on machine learning work • support onboarding customers onsite and remotely, with anticipated 30% travel • mapping customer needs and one-off solutions to evolve our roadmap

• Build, deploy, and maintain automations on a modern GUI-based RPA platform from day one • Develop reusable components and structured workflows that are built to scale • Map current-state processes clearly before building and keep documentation current as things evolve • Diagnose and resolve complex bot failures end to end without escalating prematurely • Connect automations to external systems using REST APIs and webhooks

• Build, deploy, and maintain production automations on a modern GUI-based RPA platform • Design bots with failure in mind so issues are visible, traceable, and debuggable rather than silent • Map current-state processes clearly before building and keep documentation current as workflows evolve • Connect automations to external systems via APIs and webhooks with proper error and failure handling • Own the technical quality bar across everything the team ships • Diagnose and resolve complex bot failures end to end without escalating prematurely • Isolate root causes quickly and validate fixes before closing issues • Maintain incident logs and resolution summaries that support consistent, repeatable execution • Set the triage standard for the team and ensure misreads are caught before they cascade • Lead a small team of RPA specialists with clear direction, accountability, and support • Provide technical guidance, code and workflow reviews, and hands-on coaching • Create an environment where ownership is expected and communication is proactive • Manage communication across the RPA team, engineering, and operations clearly and consistently • Keep stakeholders informed during testing cycles and high-noise periods without creating confusion • Translate technical status into plain language updates that busy non-technical stakeholders can act on in seconds • Escalate thoughtfully and with full context when situations require leadership input • Spot inefficiencies across the team's workflows and drive fixes through to completion • Build and maintain runbooks, SOPs, and process maps that the team can follow and build on • Apply error handling and logging best practices across all team builds • Continuously raise the execution and documentation standard across the function

We anticipate the application window for this opening will close on - 23 Mar 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.The Surgical Robotics Utilization Team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations. Medtronic (NYSE: MDT), the largest and most successful medical technology company in the world is entering the market of Robotic Assisted Surgery (RAS). We are seeking talented individuals that are eager to use all their skills and competencies to quickly deploy our ground-breaking robotic assisted surgical therapies to patients, surgeons and hospitals in the United States As a Start-up Specialist you will be responsible for the successful integration of our HUGO™ RAS-system into a hospital. This might be an expansion of a current robotic surgery program, the creation of a new robotic surgery program or a shift from another platform to our HUGO™ RAS-system. The main activities of a start-up specialist include: - Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system. Conduct regular program review meetings to remain on-track - Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed - Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve - Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions - Utilize change management techniques to engage clinical stakeholders and attain buy-in - Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence - Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system. - Track milestones to demonstrate the value delivered for the pilot site - This is a fully remote role. It will be required to travel throughout the territory >75%. Must Haves - Bachelor’s Degree at a minimum; Preferably Master’s Degree. - Minimum of 2 years of experience within a clinical environment or working with Medtronic Robotic products / procedures - Willingness to travel throughout your territory (>75%). Nice to Haves - Knowledge and experience of operating rooms and surgery procedures. - Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery. - Understanding the impact of quality and regulatory requirements. - Strong and demonstrable project management skills. - Ability to integrate a customer team and coach it to continuously improve its performance. - Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people. - Strong analytical, excellent interpersonal and research skills. - Familiarity with hospital workflows and the ability to navigate complex healthcare environments. - Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders. - Proven track record of successfully managing multiple projects simultaneously. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$128,000 - $128,000 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.