Role Description Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Client Services Representative (Mountain Region), you’ll be the go-to expert for attorneys and legal teams after the deposition wraps helping them stay on track and ready for court. You’ll handle transcript delivery, troubleshoot issues, manage changes or corrections, and follow up to ensure expectations are exceeded and every client walks away impressed. If you love follow-through, attention to detail, and making sure nothing slips through the cracks, this is your moment. - Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team. - Respond to all client requests received via email and/or phone queue timely. - Resolve issues and/or escalate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution. - Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders. - Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services. Qualifications - Client-centric mindset with the ability to build strong, loyal relationships and handle sensitive client needs with care. - Deliver responsive, solutions-oriented service quickly and kindly in a clear, professional manner with excellent follow-up etiquette. - Bold thinker – you thrive under pressure and love to solve tough problems in creative ways. - A proactive mindset – you anticipate needs before they arise and if there’s a problem, you’re already solving it. - Confident juggling timelines, priorities, and multiple clients at once with grace. - Adaptable, open to ongoing change and collaboration. - A laser-sharp eye for detail and strong organizational skills. - Comfort with technology, including proprietary software. - 2-4 years of professional experience; familiarity with court reporting or legal services is a huge plus. Benefits - Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance. - Healthy work-life balance: paid time off, Paid Parental Leave, tuition reimbursement and more. - Employee equity and referral programs: when we succeed, you succeed! - Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally. - Matched 401(k) to help you save for your future. - Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in. - Earned wage access: get a portion of the wages you earned prior to payday. - Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth. - Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week – because work should be rewarding and fun!

• Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project • Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on • Screen experts for their suitability for specific client projects and create professional profiles for client consideration • Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

Join a mission-driven team making a difference in the lives of cancer patients. Patient Financial Advocacy Coordinator – Onco360 Pharmacy Louisville, KY | Full-Time | Mon - Fri 11:30am to 8pm EST Salary Starting at $22.00/hr and up Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Louisville pharmacy. Remote work possible after initial on-site training. Company Benefits - Medical; Dental; Vision - 401k opportunity - Paid Time Off and Paid Holidays - Tuition Reimbursement - Quarterly Incentive Bonus - Paid Volunteer Day - Referral Incentive Program - Company Paid Life Insurance; and Short/Long-Term Disability Why Join Us? - A career with purpose: Help patients access life-saving medications. - Supportive culture: We value teamwork, respect, integrity, and passion. - Growth opportunities: We invest in your professional and personal development. What You’ll Do The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application. How You’ll Do This - Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays. - Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment. - Support applications for nonprofit and manufacturer assistance programs. - Provide clear explanations of insurance benefits and co-pay structures. - Maintain accurate patient demographic and insurance data in CPR+. - Collaborate with pharmacy operations and cross-functional teams to ensure seamless service. What You Bring Required: - High School Diploma or GED - 1+ years of patient assistance or advocacy experience - Registration with Board of Pharmacy (as required by state law) - Strong communication, organizational, and customer service skills Preferred: - Associate degree or Certified Pharmacy Technician (PTCB) - 3+ years of patient assistance or advocacy experience - Specialty pharmacy experience Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.

Role Description AO Globe Life is searching for driven Client Solutions Associates to help families secure the financial protection they need. This is a client-centered role ideal for friendly communicators who enjoy meaningful work. - Conduct virtual needs assessments - Provide insurance recommendations tailored to each client - Assist with policy applications and onboarding - Maintain client relationships through consistent service - Attend team training and professional development calls Qualifications - Are friendly, professional, and dependable - Enjoy talking to people and offering guidance - Work well remotely with minimal supervision - Are willing to obtain a state insurance license - Are motivated to learn and grow Benefits - Flexible fully remote setup - Commission-based income - Leadership mentorship - Weekly training programs - Long-term residual earnings Company Description