Marketing Advisor is a business-to-business phone sales position that leverages both service and sales disciplines to help clients utilize and optimize our expansive line of digital and direct mail marketing tools. The job is fully remote with a traditional 40-hour/week schedule and a competitive, performance-based compensation package (base pay plus commission) - working for a fun and competitive organization that’s been recognized for being a top employer (philly.com), exploding with growth (Inc 5000) and building a business the right way (A+ BBB Rating). Key performance indicators include phone-time, outbound dials, and sales results. - Handle a high-volume of inbound and outbound calls from newly established and existing clients - Provide exceptional service to ensure an effective and efficient new client on-boarding experience and/or client satisfaction and retention. - Identify clients’ marketing business needs to sell additional services and generate referrals

Description Position Title: Associate Call Taker Program: Lifeline Reports to: Lifeline Supervisor Status: Part-time openings, remote Family Services of the Merrimack Valley is a seeking part-time Associate Call Takers. The Associate Lifeline Call Taker is responsible for answering calls to Family Services of the Merrimack Valley’s (FSMV) 24/7 Suicide & Crisis Lifeline. Associate Call Takers are primarily responsible for providing compassionate emotional support to individuals who may be experiencing a range of emotional distress from loneliness to acute suicide risk. In fulfilling this responsibility, Associate Call Takers are required to follow Lifeline policies and protocols related to appropriate responses, data collection and documentation, and confidentiality. Duties and Responsibilities - Primarily responsible for answering calls made to the Lifeline by individuals who may be lonely, depressed, contemplating suicide, in crisis, and/or needing support and a compassionate listener. - Provide compassionate, thoughtful emotional support to all callers. - Administer safety assessment on each call and respond appropriately based on risk level. - Adhere to performance measures in attending to call volume. - Maintain a calm and friendly demeanor, even in crisis situations, while answering the crisis help line. - Provide resources to callers for additional support, including follow up calls. - Protect the privacy and confidentiality of callers as well as the organization and staff. - Communicate any issues to supervisors when necessary and collaborate with other Lifeline staff regarding repeat/difficult callers. - Collect required statistical and narrative data, while maintaining confidentiality, utilizing required database tools. - Adhere to all helpline policies and procedure, upholding standards of practice. - Participate in all staff meetings, debriefing sessions, groups support and other meetings as required. Schedule Monday 11p-3a Wednesday 11p-3a Friday 11p-3a Saturday 3a-7a and 11p-3a Requirements - High school degree, minimum. - Compassionate and caring person able to balance commitment to providing emotional support with self-care and boundary setting. - Strong interpersonal skills and verbal communication for compassionate listening and befriending. - Dependable and reliable. - Ability to deescalate a crisis situation while maintaining composure. - Cultural competency skills to effectively work with diverse populations. - Ability to manage time appropriately. - Self-starter: Ability to work independently as well as part of a team and well organized. - Must reside in Massachusetts or New Hampshire. About Family Services of the Merrimack ValleyFSMV is a non-profit, social service organization located in Lawrence, MA. The organization helps more than 5,000 people in the Merrimack Valley each year through 20+ programs focused on youth development, parent education and emotional health. All of its services are infused with a sense of hope and possibility and enable individuals to thrive in their family, community, workplace and school. For more information, please visit www.FSMV.org . FSMV is an equal opportunity employer.Compensation and Benefits - Pay range $21 - $23.50 per hour, commensurate upon education and/or experience. - FSMV offers an excellent benefit package including a flexible and supportive work environment, competitive health and dental insurances, fully paid life and long-term disability insurances (for full-time employees), along with training and professional development opportunities. - FSMV also offers a generous time off policy for employees working 30 hours or more per week. holiday pay, and sick time for part-time employees - An amazing opportunity to work with and learn from a team of dedicated, passionate individuals in a diverse environment that serve children, youth, and adults.

Role Description Be Part of Our Record-Breaking Team - Location: 100% Remote – U.S. Only - Please Note: We are currently hiring U.S. residents legally authorized to work in the United States with a valid Social Security Number. - We are not hiring in Massachusetts at this time. - March 2023 marked a historic milestone for our company, with the largest weekly, monthly, and quarterly results in company history. - As our growth continues, we are expanding our remote team with motivated individuals ready to build a long-term career. - With world-class support, unmatched mentorship, and clear advancement opportunities, this role may be the career transformation you’ve been looking for. Qualifications - Strong work ethic and self-motivation - Ability to work independently in a remote environment - Coachable mindset and willingness to learn - Excellent communication and professionalism Requirements - Submit your updated resume along with your compensation requirements for review. Benefits - Work-From-Home Stability: Build your career on a flexible, remote foundation - Professional Growth & Development: Virtual workshops and ongoing training - Weekly Pay & Performance Bonuses: Consistent income with reward opportunities - Union Contract & Representation: Protection and support at every level - Comprehensive Benefits: Life insurance (including accidental death coverage) and medical reimbursement - Industry-Leading Tools & Technology: Everything you need to succeed - Leadership Conventions & Incentive Trips: Recognition, networking, and motivation - Team Culture & Bonding: Build lasting relationships through shared success Company Description Ready to join a team that’s making history? Apply today and accelerate your career with a company built for growth.

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. Job Description Summary: A Call Center Nursing Supervisor is a licensed professional who provides indirect patient care services under a physician’s plan of care and in accordance with the policies and procedures of Option Care Health, the state’s professional standards, and regulatory entities. The Nursing Supervisor is responsible for providing and overseeing complete patient assessment, care planning, patient, and caregiver education, evaluating progress toward goals and recommendations for changes in the plan of care. The Nursing Supervisors additional competencies allow for independence in the practice of the specialty and positions the Nursing Supervisor to train and oversee pertinent competencies. This is a remote role, and the individual must live within the EST zone and in a Compact State.Job Description: ​ Job Responsibilities (listed in order of importance and/or time spent) - Competent in the clinical management of home infusion patients including Patient management skills, the Nursing Process, the rules of Federal, state, and local regulatory entities that oversee and control the provision of care in a Home Health Agency. - Knowledgeable of documentation and billing requirements for home health/ infusion care goods and services. - Determines suitability of patients for home care. - Supervises, monitors, and evaluates the quality and effectiveness of patient care by call center nurses. - Complies with reporting requirements, ensures policy and procedure, and compliance. - Reviews and monitors appropriateness of Nursing Care Plans and directs the staff to modify the plan as needed. - Participates in the process for assessing, managing, and reporting data to senior leadership. - Develops, implements, evaluates, and participates in office specific continuing education and orientation programs. Assists in the recruitment, development, and monitoring of new staff. - Coordinates and participates in call responsibilities. Maintains confidentiality of patient and proprietary information. - Participates as a member of process improvement teams, including conducting chart audits. Identifies opportunities for improvement and communicates to senior leadership. - Speaks knowledgeably of the scope of services that are available through Option Care and provides support to sales professionals on an ongoing basis. Supervisory Responsibilities Does this position have supervisory responsibilities? (i.e., hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No Yes X Basic Education and/or Experience Requirements - Registered Nurse with a license in the current state of practice with 1 year of nursing supervisory/charge experience, or at least 3 years of relevant nursing experience with demonstrated progression. - Must live in a Compact state with an active corresponding license - Must have a Compact RN license - Required certification in CPR. - Member of a state or national professional organization. Basic Qualifications & Interests (BQIs) - Experience applying knowledge of local, State, Federal, accrediting body, and OSHA rules and regulations. - Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. - Experience in the indirect management of team members, including assisting in the development, training, and assignment of work/projects to other members of a team. - Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. - Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting, and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions). - Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). - Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding, and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show). - Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. Travel Requirements: (if required) - Minimal Preferred Qualifications & Interests (PQIs) - BSN - CRNI or other professional certification. - At least 1 year of supervisory experience in a hospital or home health care setting is preferred. - At least 1 year of experience in the indirect management of team members, including assisting in the development, training, and assignment of work/projects to other team members is preferred. Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $84,830.05-$141,376.21 Benefits: -Medical, Dental, & Vision Insurance -Paid Time off -Bonding Time Off -401K Retirement Savings Plan with Company Match -HSA Company Match -Flexible Spending Accounts -Tuition Reimbursement -myFlexPay -Family Support -Mental Health Services -Company Paid Life Insurance -Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. ​