• Own end-to-end technical delivery for prospective and existing customers, from requirements through shipped outcomes across rollout, adoption, long-tail support, and expansion. • Partner with Customer Success, GTM, and Engineering to remove blockers fast, align on scope and tradeoffs, and keep execution moving. • Connect and validate customer security telemetry end-to-end, from ingestion and parsing through downstream workflows and outcomes. • Build rapid prototypes, integrations, and workflows for customer-specific needs, then harden the best solutions into reusable deliverables. • Ship code and configuration changes across APIs, permissions, integrations, and notification workflows to improve reliability and time-to-value. • Debug and reproduce issues, fix inconsistencies in data and integration behavior, and drive feedback to Product and Engineering with root cause, fix recommendations, and success criteria.

• Create and maintain an outstanding partnership with customers; • Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources; • Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed. • Proactively interact and communicate with internal and external stakeholders.

• Create and maintain an outstanding partnership with customers • Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources • Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed • Proactively interact and communicate with internal and external stakeholders • The CSE2 role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant

• Partner with various NBCUniversal businesses, enterprise IT, and Cyber Security organization to ensure technology is designed and deployed securely and aligned with Cyber Security and enterprise technology strategies • Function as a security subject matter expert with broad knowledge across various domains, embedded with engineering teams delivering solutions for NBCUniversal • Focus primarily on security controls applicable to AI systems and other emerging technologies • Develop threat models and control strategies integrated into the design, development, and operation of new technology platforms • Collaborate across the Cyber organization, partnership with business stakeholders, resulting in security guidance and/or mitigation requirements • Effectively communicate the importance of key Cyber programs and services to obtain support, trust, and buy-in from business and technology teams