• Oversee delivery quality and customer satisfaction across all projects in the Eastern US. • Act as a senior escalation point and trusted advisor to client executives. • Ensure projects are staffed for success, collaborating with Resource Management and Delivery Excellence teams. • Maintain compliance with NewRocket methodologies, ensuring margin control and continuous improvement in delivery practices. • Actively engage on key projects to guide direction, resolve issues, and uphold delivery excellence. • Own and manage the regional delivery portfolio, including forecasting, planning, and margin achievement. • Drive efficient utilization of global delivery resources, including strong collaboration with India teams. • Ensure smooth handoffs from Sales to Delivery, aligning scope, estimates, and staffing needs. • Partner with Sales leaders in the Eastern US to expand accounts, secure new logos, and drive bookings growth. • Lead, coach, and mentor direct and indirect delivery team members across the region. • Oversee career progression, hiring, and performance management for delivery talent. • Foster a culture of collaboration, trust, and high performance consistent with NewRocket’s values. • Accountable for achieving regional KPIs including bookings, revenue under management, margin, CSAT, and utilization. • Strengthen relationships with clients in the Eastern US to drive expansion opportunities. • Represent the region in cross-company delivery initiatives, ensuring alignment with corporate goals.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role, you’ll lead the charge in expanding Daniels Health’s footprint in the acute care space. You’ll take ownership of an existing customer portfolio while building strong relationships, identifying growth opportunities, and driving strategic account development. This is a high-visibility role perfect for someone who thrives on connecting with stakeholders, navigating complex healthcare environments, and delivering results. Responsibilities - Develop and execute strategies to drive revenue growth, reduce costs, and improve profitability. - Grow the client base and expand the regional book of business to meet annual targets. - Plan and manage customer outreach using Salesforce to identify new opportunities. - Travel within the territory to meet prospects and strengthen client relationships. - Maintain existing client relationships and support smooth transitions to account managers. - Present our full range of products and services to key stakeholders. - Align client needs with business strengths and prepare tailored proposals. - Collaborate on contract development and lead negotiations with clients. - Research market trends and identify new business opportunities. - Support upselling and portfolio growth within existing accounts. - Track performance and work with the Account Manager to refine strategies and improve results. Qualifications - 7+ years of industry experience - Strong relationship building and stakeholder management skills - Experience with design and implementation of business development strategies - Strong conflict resolution capabilities - Proven ability to negotiate - Hospital services or related service industry experience highly desirable - Excellent verbal and written communication skills - Possesses self-motivation and the ability to motivate a team - Strong presentation skills with value-based selling confidence - Outstanding computer-based skills; Salesforce.com, Microsoft Office, etc. Requirements - $87,173 - $131,019 a year - This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. - The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Benefits - Ready to make an impact? Apply today! Company Description Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations. Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Lead development of state and local Resettlement, Asylum, and Integration (RAI) Policy and Advocacy strategies • Manage at least one full time staff • Directly engage with RAI program offices, strengthening the Policy and Advocacy team’s capacity to provide direct advocacy support throughout the network • Provide tools, resources and learning support to build advocacy capacity among staff throughout the RAI network • Advance policy and programmatic goals in tandem • Serve as a key external representative of the IRC engaging with coalition partners, policy makers, and other stakeholders to drive change • Collaborate closely with colleagues in the RAI federal policy and advocacy team and the RAI program delivery team

• Oversee development of departmental and programmatic budgets and closely monitor performance. • Develop and track departmental goals, ensuring alignment with MSA’s organizational strategic plan. • Manage and inspire a team of two direct reports, fostering collaboration and accountability. • Convene staff and coordinate work across an expanded group of internal stakeholders engaged in grantmaking or related functions. • Oversee and support management of five active sub-granting programs. • Provide coaching and professional development opportunities for team members, and manage their ongoing transitions to new, specialized Partnership Management and Revenue Operations roles on the team • Lead assessment of grantmaking platforms and implement improvements for efficiency and scalability. • Audit existing tools like Submittable, Docusign, Airtable, and Asana, ensuring alignment with program needs. • Design and refine systems to improve grant program management and impact measurement. • Develop and implement strategies to grow grant programs as a revenue source for MSA. • Monitor budget performance and revenue outcomes, identifying opportunities for optimization. • Align grant operations with long-term organizational goals and network value. • Oversee partner management strategy with funder partners, including corporate, philanthropic, and government stakeholders.