• Integrate front-end portal components with IAM APIs for real-time identity creation and provisioning. • Deploy and configure APIs on gateways and developer portals. • Troubleshoot and resolve API issues using a variety of tools including simulators and log analysis. • Perform integration and data transformation between middleware layers, orchestration engines, and IAM platforms. • Work closely with IAM engineers, application teams, and other stakeholders across brands and regions. • Support phased global rollout activities across multiple time zones.

• Tackle real customer support challenges and technical projects • Gain knowledge of technology solutions • Participate in cross-departmental meetings to understand workflows • Complete HR onboarding and administrative tasks

• Serve as a trusted advisor to our clients, brokers, and partners, leveraging your pharmacy expertise to deliver strategic guidance and actionable insights. • Collaborate across Business Development, Client Success, and Operations teams to drive new business initiatives, enhance client retention, and ensure clear, consistent communication of processes and procedures. • Build and maintain consultative relationships with clients, brokers, and prospects, serving as a subject matter expert on pharmacy trends, programs, and industry developments. • Deliver clinical guidance focused on growth, cost management, and trend mitigation. • Analyze claims data to identify trends, cost-saving opportunities, and actionable insights. • Recommend clinical programs and strategies to help clients achieve measurable savings and improved outcomes. • Maintain awareness of market trends and deliver timely clinical intelligence to clients and internal teams. • Partner with Marketing to develop and update clinical marketing materials. • Support communication of formulary changes and program updates to internal and external stakeholders. • Advise Client Success on clinical aspects of key performance indicators, client spend, trends, and pharmacy benefit benchmarks.

• Lead technical discovery sessions with potential customers to understand their requirements, challenges, and objectives • Design and deliver compelling technical presentations, demonstrations, and proof of concepts that showcase Spacetime's capabilities • Partner with sales teams to develop technical proposals, solution architectures, and implementation strategies • Provide technical guidance during pre-sales engagements and support customer pilots • Create and maintain technical content for customer-facing materials, including reference architectures and solution briefs • Guide customers through technical validation processes and support them in building business cases • Act as a trusted technical advisor to customers throughout their evaluation journey • Collaborate with product teams to provide market feedback and influence product roadmap • Support proposal development with technical content and architecture recommendations