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Cresta logo
Cresta

Real-Time Intelligence for Contact Centers

Deal Strategy & Operations Manager

OperationsOperationsOtherRemoteSeniorTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

86 days ago

Salary

$140K - $175K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Deal Strategy & Operations Manager

Cresta

• Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions • Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience • Own approval workflows and act as escalation owner from first quote through final signature • Translate deal data, discount trends, and outcomes into actionable insights • Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy • Ensure deal structures align with revenue recognition principles and company financial goals • Drive end-to-end improvements across the quote-to-cash lifecycle • Define business requirements and partner with systems teams on Subskribe, CLM, and Salesforce enhancements • Lead UAT and rollout of new deal processes and tooling • Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives • Standardize and document workflows to enable speed and scale • Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy • Contribute to and maintain a self-service Deal Strategy Playbook

Job Requirements

  • 5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations
  • Proven ownership of complex enterprise SaaS deals from quote to cash
  • Hands-on experience administering or optimizing CPQ tools (Subskribe preferred)
  • Strong Salesforce fluency across quoting, approvals, and deal reporting
  • Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW)
  • Exceptional communication skills with high emotional intelligence; able to influence without authority
  • Comfortable navigating ambiguity and making judgment calls in fast-paced environments

Benefits

  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • Paid parental leave to support you and your family
  • Monthly Health & Wellness allowance
  • Work from home office stipend to help you succeed in a remote environment
  • Lunch reimbursement for in-office employees
  • PTO: Flexible

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