• Conduct remote semi-structured interviews (via Phone) with older adults • Gather meaningful feedback on participants' experiences and satisfaction with services • Independently organize and manage your interview schedule • Conduct interviews with empathy • Track call dispositions and access participant information through an online file-sharing platform • Record interview outcomes and submit findings • Ensure confidentiality and compliance with federal HIPAA regulations and data security • Maintain regular communication with Vital Research for updates and support

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an organized, compassionate, and motivated bilingual Spanish Health Coach and Educator to join the interdisciplinary Care Anywhere team in Los Angeles / Orange County, California. As a Health Coach & Educator you will conduct home and virtual (telehealth and telephonic) visits to develop a wellness coaching relationship with patients, caregivers, and families through the process of actively working towards better health by providing support, encouragement, and education. - Must conduct between 6-8 home visits per day. - Mileage reimbursement provided from the time you leave home to the time you return. Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time GENERAL DUTIES / RESPONSIBILITIES: 1. Contacts patients that are eligible for Alignment’s Care at Home program and provides necessary wellness coaching to reduce or eliminate high-risk behaviors 2. Collaborates with advanced practice clinicians and/or social worker to develop an action plan 3. Encourages adoption of habits that are conducive to a higher quality of life 4. Responsible for delivering a high level of patient service and increasing member retention and satisfaction 5. Assists patients with accessing community resources and social services to address social determinants impacting health and wellbeing 6. Develops and distributes health education materials to identified patients, caregivers, and/or families 7. Coordinates Care with other Alignment team members, including health-related vendors for optimal patient care Minimum Requirements: Experience: • Required: Minimum 1+ year of experience as a wellness or health coach or educator • Preferred: Senior care experience. Education: • Required: High School Diploma or GED. Associate’s degree or two years additional experience in lieu of education. • Preferred: Bachelor’s Degree Specialized Skills: • Required: - Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. - Solid knowledge of specific diseases, lifestyle-related topics, nutrition, and exercise - Knowledge of and experience with applying the stages of change or a similar behavior change model - Excellent interpersonal skills with the ability to foster trust and respect among customers and coworkers. - Able to work independently and remotely. - Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations and AHP policies - Proficient computer skills including Microsoft Office Excel, Word and PowerPoint - Ability to work a flexible schedule - Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; - Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly - Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. - Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. • Preferred: Bilingual English and Spanish Licensure: • Required: Current and valid California Driver's License and reliable transportation. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $48,373.00 - $72,559.00Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The client operates a multi-location insurance agency serving customers across several product lines including home, auto, and commercial insurance. The agency already utilizes a remote workforce and is seeking an additional Business Support Virtual Assistant to assist with: - Inbound phone support - Renewal tracking - General administrative tasks The VA will act as a frontline communication point for incoming calls, helping route inquiries to the appropriate department while supporting backend administrative workflows within the agency’s CRM system. This role requires strong communication skills, reliability, and a positive attitude, as the VA will be interacting with both customers and internal team members daily. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Qualifications - Prior experience in customer service or call center roles. - Experience working with CRM systems. - Comfortable handling inbound calls and routing inquiries appropriately. - Strong written and verbal communication skills in English and Spanish. - Experience working with insurance agencies or financial services is a plus but not required. Requirements - Has excellent bilingual communication skills (English and Spanish). - Is reliable, professional, and punctual. - Maintains a positive attitude when interacting with clients. - Is comfortable working in structured processes with defined SOPs. - Can manage multiple inbound inquiries and administrative tasks simultaneously. Benefits - Competitive rates - Weekly payments - Various open roles are available - Free training and upskilling - Constant support and guidance - A vibrant community always ready to support you - And more!

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Bilingual Implementation Business Consultant to join our Onboarding & Success Services team in a remote capacity. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. This role focuses on helping agencies successfully transition their operational workflows into Applied Epic, ensuring teams can efficiently manage policy lifecycle activities, service processes, quoting workflows, and client engagement. What You'll Do - Assist customers in transitioning operational workflows into Applied Epic, including policy management, servicing, and front-office processes - Support clients with making configuration decisions related to operational workflows, automation, and user adoption within Epic - Work with customers to gather requirements, assess operational needs, and provide guidance on best practices for agency workflows and processes - Help agencies optimize their policy lifecycle management, including new business, renewals, endorsements, and service workflows - Proactively communicate with customers and internal teams to deliver high-quality implementations and successful outcomes - Partner with project leadership and other team members to ensure completion of all deliverables across the project lifecycle - Build strong, productive relationships with customers and keep them on track toward achieving mutual goals - Maintain a strong working knowledge of Applied Epic front-office capabilities, including workflows, activities, automation, and user adoption strategies - Maintain thorough documentation of customer interactions, tasks completed, project status, and action items - Manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction - Develop and maintain excellent knowledge of company products, usage, and other features We're Excited to Learn More About You Your experience may include: - 5+ years of experience in an insurance agency or brokerage operational role, such as account management, servicing, or client support - 2+ years working with Applied Epic or similar agency management software - Bachelor's degree or equivalent work experience - Bilingual in English and French You may have other skills or credentials, including: - Strong understanding of insurance agency workflows and service processes - Demonstrated communication, analytical, and problem-solving skills - Highly organized and able to manage multiple projects concurrently - Ability to guide customers through process improvements and workflow optimization We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $76,000 - $114,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US