• Deliver enterprise revenue targets within your assigned region and vertical, driving both net-new business and strategic account expansion. • Own the full enterprise sales cycle from prospecting to close, including executive engagement, business case development, and contract negotiation. • Report and forecast with discipline through Zinier’s CRM, ensuring accurate pipeline visibility and quarterly forecasting. • Collaborate cross-functionally with Solutions, Customer Success, and Product teams to design winning strategies and ensure long-term customer success. • Navigate complex enterprise deals by managing critical success factors, competitive dynamics, channel partners, and procurement processes. • Act as a trusted advisor by mapping Zinier’s solutions to the customer’s IT roadmap and digital transformation initiatives. • Continuously improve our sales playbooks, culture, and company growth by sharing feedback and best practices.

American Specialty Health Incorporated (ASH) is seeking an Practitioner Education Representative to join our Provider Relations department. The primary purpose of this position is to make outbound calls to contracted practitioners to perform their required quarterly directory validation, secret shopper surveys and educate practitioners of their contractual obligations ensuring compliance with all state, federal, and ASH requirements while maintaining a high degree of professionalism and providing excellent customer service. The position will support, develop, and maintain service relationships with all newly contracted and existing practitioners to support high practitioner satisfaction levels. Remote Worker Guidelines - Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum 50 Mbps download and 50 Mbps upload speed.) Responsibilities - Outreach and educate contracted practitioners to ensure compliance is met. - Conduct regular Access to Care Surveys to ensure compliance with regulatory and health plan requirements. - Outreach to practitioner network of practitioners who have not validated their demographics in order to meet regulatory requirements. - Conduct audit to confirm current directory listing information for accuracy in support of state, federal, accreditation and health plan requirements. - Captures practitioner change information, documents and forwards as required to record changes in appropriate databases. - Execute trainings according to organization onboarding policies and procedures through outreach to newly contracted practitioners including the completion of required training attestations. - Monitor trends of practitioner feedback during practitioner orientation to identify potential areas for training, support, and process enhancement. - Interacts with practitioners/staff supporting campaign webinar and education activities. - Makes recommendations to management for process improvements based on practitioner feedback. - Works closely with managers and staff to ensure deadlines are met and provides routine and complex administrative support for the department. - Provides general administrative support, including confidential correspondence and distributing practitioner notices via fax, email, and mail. - Participate and attends department and all-staff meetings to increase knowledge and foster teamwork. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - High School Diploma or GED certificate required. - 2 years of progressive experience performing customer service duties required. - Specialty health care or health care experience preferred. - Proficient in MS Office with experience in word processing and spreadsheet applications. - Strong verbal and written communication skills. Core Competencies - Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships. - Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. - Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment. - Ability to effectively organize, prioritize, multi-task and manage time. - Demonstrated accuracy and productivity in a changing environment with constant interruptions. - Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions. - Ability to exercise strict confidentiality in all matters. Mobility - Primarily sedentary, able to sit for long periods of time. Physical Requirements - Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs. Environmental Conditions - Work-from-home (WFH) environment. American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law. Please view Equal Employment Opportunity Posters provided by OFCCP here. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702. ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. #LI-Remote #Inbound #Support #Customerservice #Agent #Healthcare

Overview Business Development Specialist Location: REMOTE in/Richmond Virigina 75% Local Travel Within TerritoryIf you are a highly motivated sales professional with a desire to change lives, then Acadia Healthcare is the ideal opportunity for you. We are looking for self-starters who want to help families in need by promoting a network of world-class treatment facilities, managing a defined territory and contributing to the industry with your expertise in healthcare-related sales and consultative selling.Our MissionWe are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders. Acadia Healthcare is a leading provider of behavioral healthcare services nationwide. Our organization values input from employees and fosters collaboration to create a team-oriented service delivery system.About the RoleBusiness Development Specialists are responsible for connecting and building trust within their respective healthcare communities as reliable resources for behavioral health treatment placement across a vast network of facilities and resources, ranging from addiction and co-occurring disorders to trauma, mood/anxiety, disordered eating, and complex pain. You will bring hope and guidance to those struggling with these issues by collaborating with other professionals in the mental health and addictions community and through liaising with family members to find individualized levels of care within their local, regional and national system of providers. An ideal candidate will research, uncover and initiate new professional prospects and business opportunities and have a passion for marketing with the goal of increasing patient admissions and expanding market share. You will be responsible for strategically developing and executing quarterly and annual sales objectives for the designated territory of Richmond and surrounding cities.Compensation & BenefitsWe value your expertise and dedication—and we invest in your success.• Competitive Base Salary commensurate with experience• Comprehensive Medical, Dental, and Vision Insurance• 401(k) Plan with Company Match• Paid Time Off (PTO) and recognized holidays• Company-paid Basic Life and AD&D Insurance• Employee Assistance Program (EAP) and mental wellness resources• Opportunities for professional growth and advancement within Acadia’s nationwide network5 Core Competencies for Success• Interpersonal Aptitude: Has the capacity to genuinely connect, build trust, actively listen and communicate with others while displaying situational flexibility. Efficiently establishes, assesses, manages and adapts to a variety of relationships while effectively building mutually beneficial partnerships. • Results Driven: Motivated to achieve measurable outcomes. Continually evaluates strategies and activities to ensure effectiveness in all aspects of job responsibilities. Is committed to ongoing personal and professional development. • Client and Colleague Focused: Ensures that our client's and colleague's perspectives are the driving force behind business decisions and activities, while ensuring that there is alignment with Acadia Healthcare's Vital Few. Establishes professional credibility by immersing themselves in their respective communities, becoming a trusted resource for colleagues and clients.• Care Management: Locally manages the entire communication process from initial call. This includes setting expectations, troubleshooting and collaborating with treatment team internally and externally to provide comprehensive care coordination; while acting as an internal liaison to foster and enhance patient and referent experience.• Professional Acumen: Ability to make keen judgments and decisions by analyzing business opportunities and anticipating changes in the marketplace. Coordinates resources, chooses appropriate tools and formulates action plans to achieve a detailed vision for the territory. Can develop, articulate and execute specific pre-determined strategies, uncovering opportunities and acting on cues to influence behaviors.What You'll Bring as a Business Development Specialist:• Experience in consultative sales in behavioral healthcare, substance abuse, or related field preferred• Self-motivation, organization and a passion to help are a must. A hunter with a proven history of top ranking in past positions with a highly energetic and focused sales personality.• Experience in finding prospective new referents, soliciting new business and closing on sales opportunities• Proven track record of cold calling, outbound sales and CRM records management is required• 75% local travel with ability to travel out of state overnight quarterly If you meet some but not all of these requirements and are excited about this opportunity, we want to hear from you! Responsibilities ESSENTIAL FUNCTIONS: - Identify decision makers in the target markets and reach out to establish relationships within the behavioral healthcare company. - Complete face-to-face meetings with decision makers to understand customer’s needs and identify/eliminate obstacles to securing partnerships for Acadia services. - Strategically develop and execute quarterly and annual performance objectives for the target market. - Plan and route activity and meetings in target market. - Attend and participate in conferences where opportunity exists to market Acadia services. - Plan and attend facility tours, professional weekends and facility events for decision makers in the target market. - Plan and facilitate networking events to include breakfasts, lunches, and dinners. - Plan and facilitate in-service meetings. - Plan and execute presentations, customize them to the target audience and present in meetings geared to creating an awareness of Acadia services. - Negotiate and secure contracts. - Respond immediately to service and referral inquiries. - Manage the referral from receipt to securing communication from facilities through to admission. - Serve as a liaison in communicating with referral source, Acadia program and referral to walk through the admission process, secure information and address any concerns that arise in the process. - Manage referrals and referral source information in contact base. - Document meaningful activity related to decision makers in target market in contact database. - Attend and participate in national calls and weekly team calls. - Plan and attend individual site visits to program portfolio. - Participate in Quarterly field ride with Director of Business Development. - Manage expenses and company credit card tasks as designated by administrator. OTHER FUNCTIONS:• Performs other duties as assigned. STANDARD EXPECTATIONS:• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. • Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.• Develops constructive and cooperative working relationships with others and maintains them over time.• Encourages and builds mutual trust, respect and cooperation among team members.• Maintains regular and predictable attendance. Qualifications Your Skills and Qualifications as a Treatment Placement Specialist®: - Bachelor’s degree with experience in consultative sales and/or clinical training in behavioral healthcare, substance abuse, or related field is preferred. - Experience in consultative sales in behavioral healthcare, substance abuse, or related field. - Self-motivation, organization and a passion to help are a must. A hunter with a proven history of top ranking in past positions with a highly energetic and focused sales personality. - Experience in finding prospective new referents, soliciting new business and closing on sales opportunities. - Proven track record of cold calling, outbound sales and CRM records management is required. - 75% local travel with ability to travel out of state overnight quarterly. - Knowledge of office administration procedures with the ability to operate most standard office equipment. - Computer skills including Microsoft Office; Word, Excel, and PowerPoint. - Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. - Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external. - Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. AHCORP #LI-TB1

Job Description The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in supporting our Company's customer centric business model. He/she is responsible for working with the Hospital Customer Team to understand and identify Health Care Provider (HCP) customer needs, support pull-through activities relative to the customer strategy and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients. The primary activities include: - Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs - Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information - Within select customer accounts acts as primary point of contact for customer, meet with key customers/personnel to understand practice structure, business model, key influencers Managed Care Organization (MCO), employers, state and local regulations)/network structure, customer needs and identifies business opportunities - For select customer accounts/HCPs, coordinate with customer team to develop customer strategy - outlining strategy for interactions/ relationship, solutions and potential offerings for customer - Partners with National Account Executives (NAEs) to maintain strong focus on Managed Care pull-through - Shares learning and best practices from one customer to help other customers meet their need - Demonstrates a focus on better health outcomes (beyond acquisition, considers the HCP and patient experience) - Provides input into resource allocation decisions across customers - Identifies and selects programs/services available in the library of our Company's "resources" to address customer needs - Works with solutions group (Headquarters - HQ) and/or Medical Account Executive (MAE) to develop and deliver relevant offerings that address desired customer needs - Maintain current understanding of practice structure, business model, key influencers/ network structure and make information available to relevant stakeholders - Collaborate and communicate effectively with extended "in-scope" customer team to ensure a consistent customer experience across our Company's divisions and functional areas; ensure integration with National Account Executive (NAE), our Company's Vaccines personnel, Health Management Services (HMS) Manager, Solutions Consultant, Customer Strategies and Solutions (CSS), Regional Medical Director (RMD) and other key stakeholders to share key customer learning and support customer needs - Outstanding in all competency areas (Account Management; External Market Focus; 1:1 Customer Interactions) - Influences beyond their specific geography or product area - Implements approved resources, programs and messages to address customer and company needs. - Create awareness of approved Inpatient Hospital Letters of Participation (LOP) with eligible and appropriate customers. To include discussing approved details of the contract. Territory Information: - This territory covers the state of Iowa including but not limited to Sioux Falls, ND and Omaha, NE. - The selected Sales Representative must reside within the territory. - Overnight travel may be required. - Travel (%) varies based on candidate’s location within the geography. Qualifications Education Minimum Requirements: - Bachelor’s Degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices). Required: - Prior experience working in a scientific field or healthcare environment - Previous sales experience - Prior experience developing new business opportunities with existing customers - Experience establishing new customer relationships - Understanding of our Company's products and therapeutic areas - Consistent performer in most competency areas - Valid Driver's license Preferred: - Prior consulting or customer service experience - Experience developing and executing a plan for engaging customers and meeting customer needs - Understanding of Headquarter operations - Ability to analyze metrics to assess progress against objectives - Hospital/Institutional Sales experience Required Skills: Account Management, Account Management, Account Planning, Adaptability, Business Management, Business Model Development, Business Opportunities, Client Communication, Customer Experience Design, Customer Experience Management, Customer Experience Strategy, Customer Feedback Management, Customer Rapport, Customer Strategy, Digital Analytics, Health Outcomes, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Pharmaceutical Sales Training, Resource Allocation, Sales Calls, Sales Metrics, Sales Operations {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 03/28/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.