Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. **While this is a remote position, candidates must live within commuting distance and be willing to come into the office 4 to 6 times per year** 8515 E. Orchard Road Greenwood Village, CO 80111 What you will do Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to: - Provide excellent service within our call center for our customers’ retirement savings accounts - Educate and empower our customers without having to make cold calls or sales - Communicate critical plan updates and changes - Process contribution changes, loans, and withdrawals - Process general account changes upon direction from the customer What you will bring - Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday - Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience - FINRA series 6 and 63 or higher equivalent licensure - Capability to work overtime as required based on business need What will set you apart - Financial Services or call center experience - A passion for providing quality customer service - Desire to engage with customers over the phone - Capability to adapt communication style while servicing our diverse customer base - Attention to detail and ability to learn and apply financial industry policies, processes, and procedures Required Minimum Internet Specifications: To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided. - Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality - Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** #PJPS What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. - Medical, dental, vision and life insurance - Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup - Tuition reimbursement up to $5,250/year - Business-casual environment that includes the option to wear jeans - Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year - Paid volunteer time — 16 hours per calendar year - Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) - Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $43,600.00 - $60,025.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 03-11-2026 Want the latest money news and views shaping how we live, work and play? 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Veterans Assistance Specialist (Remote) 100% Remote | Full Training | Purpose-Driven Career Make a meaningful impact—without leaving home. We are hiring Veterans Assistance Specialists to support U.S. military veterans and their families by guiding them through available benefits and services. This remote role is ideal for individuals who are compassionate, detail-oriented, and motivated by purpose-driven work. This is more than customer support. This is advocacy. Key Responsibilities - Assist veterans in understanding and accessing available benefits - Provide professional, empathetic support via phone and online systems - Guide clients through processes, documentation, and next steps - Maintain accurate records and follow compliance standards - Deliver a high level of service while meeting productivity goals What We Offer - Fully remote, work-from-home position - Full training and ongoing support - No prior experience required - Stable schedule with flexibility options - Career growth and advancement opportunities - Meaningful work that makes a real difference Ideal Candidate Profile - Strong communication and listening skills - Compassionate, patient, and service-oriented - Comfortable working remotely and handling calls - Organized, reliable, and detail-focused - Passionate about helping veterans and their families Why Join Us You’ll be part of a mission-focused team committed to honoring service through action. Every conversation you have helps a veteran move forward with clarity and confidence. Apply today and start a remote career with purpose.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Aetna’s Medicaid Care Management Engagement Outreach Hub is a new initiative focused on prioritizing Medicaid member interaction, maximizing inbound and outbound touchpoints to solve members’ needs and create behavioral change. How we do this is through a dedicated and caring team of health care professionals who connect with passion, caring and behavioral interviewing techniques. This team has a drive to exceed the delivery of Medicaid Health care services. Focus is on the Hub’s efficiency and productivity efforts whereby the Care Management Associates interact and engage telephonically with members. Through the successful supports orchestrated by the Hub team, this comprehensive care coordination is a collaborative demonstration of innovative healthcare navigation and motivational health plan customer support representation. This is an exciting time to join Aetna, a CVS Health Company, in our journey to change the way healthcare is delivered today. We are health care innovators. The Engagement Outreach Hub Care Management Associate supports comprehensive coordination of healthcare services through telephonic outreach to and enrollment of our eligible members. Our Engagement Care Management Associates demonstrate a highly energetic blend of salesperson, healthcare navigator and health plan customer support representative. The Associate is responsible for direct member outreach and engagement, facilitating case assignment, and connecting identified members to care managers immediately through a warm transfer. By successfully enrolling members into care management, further supports the implementation of care plans to promote effective utilization of healthcare services, promoting and supporting quality effectiveness. Provides support services to team members by answering telephone calls, taking messages, researching information and assisting in solving problems. Adheres to Compliance with policies and procedure/regulatory standards. Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements. Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Required Qualifications - Effective communication, telephonic and organization skills with ability to be agile, managing multiple priorities at one time, and adapting to change with enthusiasm. - Demonstrates ability to meet daily metrics with speed, accuracy and a positive attitude. - Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members, adhering to care management processes (to include, but not limited to, privacy and confidentiality, quality management processes in compliance with regulatory, accreditation guidelines, company policies and procedures). - Completes documentation of each member call in the electronic record, thoroughly completing required actions with a high level of detail to ensure compliance requirements are met with efficiency. - Works independently and competently, meeting deliverables and deadlines while demonstrating an outgoing, enthusiastic and caring presence telephonically. - Ability to effectively participate in a multi-disciplinary team including internal and external participants. Preferred Qualifications - 2 - 4 years’ experience in healthcare field (i.e. experienced in medical office, hospital setting, medical billing/coding) preferred. - Experience with computers including knowledge of Microsoft Word, Outlook, and Excel – data entry and documentation within member records preferred. - Familiarity with basic medical terminology and concepts used in care management preferred. - Flexibility to work occasional nights and weekends outside of standard business hours which can span from 8:00 am to 8:00 pm. - Strong organizational skills, including effective verbal and written communication skills. - Bilingual (Spanish) preferred. Education The highest level of education desired for candidates in this position in a High School diploma, G.E.D. or equivalent. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/18/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join Voxidea as an Intake Specialist and be the first point of contact for individuals seeking legal assistance in personal injury law. Play a pivotal role in gathering case details, coordinating consultations, and ensuring a compassionate and professional client experience. - Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. - Collect important information to understand client needs and assess how the firm can help. - Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. - Complete legal forms and manage records of customer interactions. - Schedule and coordinate consultations with legal experts. - Follow up with clients to ensure their needs are met or provide additional support. - Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. Qualifications - Holds a bachelor’s degree. - Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. - Is proficient in managing calendars and information flow with accuracy and efficiency. - Has previous experience in sales, customer service, or a legal background (preferred). - Demonstrates excellent organizational and time-management skills. - Maintains discretion and confidentiality when handling sensitive information. - Permanently resides in the U.S. - Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. Benefits - 100% remote, multicultural environment. - Make a real impact by helping others succeed. - Growth opportunities and continuous learning. - Join a company that values people, growth, and purpose.