• Analyze, structure, and automate demand management processes and monitor initiatives within the client's Transformation/Agility area. • Promote data integration between tools such as Azure DevOps, Excel, and SharePoint. • Build dashboards and automations to reduce manual activities. • Gather and analyze current demand management and prioritization processes for the area. • Map existing data sources (Azure DevOps, Excel, SharePoint, and other repositories). • Identify opportunities for automation and improvements in information flow. • Develop automations for data collection, consolidation, and updating. • Create integrations between tools using APIs or connectors. • Design automated workflows using Power Automate. • Ensure data quality, consistency, and automatic updates.

• Design, implement, and maintain scalable and reliable infrastructure to support Netflix Streaming Suite. • Collaborate with engineering and product teams to integrate observability, reliability, and security considerations into the entire software development lifecycle. • Develop and implement automation tools for monitoring, deployment, and incident response to ensure efficient and reliable operations. • Participate in on-call rotations to ensure the 24/7 health of the Netflix Streaming and contribute to incident response, diagnosis, and resolution. • Implement and maintain a robust incident response framework, including blame-aware incident reviews to learn from operational surprises. • Proactively identify sources of instability in distributed systems and analyze how complex systems fail from a reliability and resilience perspective. • Champion and embed a culture of reliability across the Ads organization. • Act as a force multiplier by creating clear documentation, developing best-practice guides, and building tooling to roll out reliability enhancements automatically.

• Design, implement, and maintain scalable and reliable infrastructure to support Netflix Ads Suite. • Collaborate with engineering and product teams to integrate observability, reliability, and security considerations into the entire software development lifecycle. • Coordinate capacity planning as we scale up Dynamic Ad Insertion for global-scale Netflix Live streaming. • Develop and implement automation tools for monitoring, deployment, and incident response to ensure efficient and reliable operations. • Participate in on-call rotations to ensure the 24/7 health of the Netflix Ad Suite and contribute to incident response, diagnosis, and resolution. • Implement and maintain a robust incident response framework, including blame-aware incident reviews to learn from operational surprises. • Proactively identify sources of instability in distributed systems and analyze how complex systems fail from a reliability and resilience perspective. • Champion and embed a culture of reliability across the Ads organization.

Do you enjoy collaborating with teams to solve complex challenges? Do you enjoy solving large scale distributed content delivery challenges? Join our critical Platform and Reliability Engineering Team! The Platform & Reliability Engineering team is responsible for defining, measuring, & optimizing the key performance indicators of delivery customers. Your expertise in software engineering and systems administration will be instrumental in building robust and resilient infrastructure. Partner with the best In this role, you'll play a pivotal role in shaping the future of our products. You'll collaborate with product teams from the earliest stages of development to ensure the reliability, scalability, and performance of our systems. You'll define key performance indicators (KPIs). Advance the state of monitoring, alerting and operational responses, and investigate complex performance issues. As a Senior Site Reliability Engineer, you will be responsible for: - Working on Internet technologies to improve the performance, availability, and scalability of large distributed content delivery systems - Engaging in collaborative efforts with cross-functional teams, including Product & engineering, to define and establish measurable SLIs and SLOs - Providing technical expertise and feedback to ensure system designs and implementations meet reliability and performance requirements - Monitoring platform availability and performance, debug issues by leveraging data analysis skills and implement corrective actions to avoid recurrence - Developing and implementing automation solutions to improve operational efficiency and reduce toil. - Participating in design reviews and providing technical guidance to ensure designs meet requirements for scalability, performance, and robustness Do what you love To be successful in this role you will: - Have 5 years of relevant experience and a Bachelor's degree in Computer Science or its equivalent - Possess familiarity with Internet protocols (DNS/HTTP/TLS/TCP etc.) - Have experience utilizing Oracle SQL for data integrity checks, root cause analysis of data anomalies, and the development of data reports - Demonstrate proficiency in Scripting languages (Python, bash, JavaScript etc) - Have experience with monitoring and alerting systems (e.g., Prometheus, Grafana, ADBMS, Datadog), including metric collection, alerting, dashboarding, and troubleshooting - Show fluency working in a UNIX/Linux computing environment Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: - Your health - Your finances - Your family - Your time at work - Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status. #LI-Remote If no date is displayed, applications are being accepted on an ongoing basis until the job is filled. Compensation Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $106,600 - $221,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.