The Director of Security & Compliance will lead Tripleseat’s security vision and execution while ensuring the company meets its compliance obligations in a way that enables the business to scale. This strategic, hands-on role reports to the CTO and serves as the company’s foremost expert in information security - balancing modern cloud security practices, regulatory obligations (SOC 2, PCI DSS, GDPR, CCPA), and business velocity. This role is responsible for guiding the organization toward sustained compliance with applicable regulations and industry standards, while embedding a security-first mindset across engineering, product, and infrastructure. The Director will influence security architecture, risk frameworks, incident readiness, and third-party risk posture, acting as a key partner across technical and executive teams. Location: This position is open to remote candidates eligible to work in the United States. A hybrid work schedule will be offered if the ideal candidate is based near our Concord, MA office. Travel Expectations: If the ideal candidate is located outside the Concord, MA area, they will be required to complete initial onboarding at our Concord, MA office, followed by quarterly in-office visits. Core Responsibilities: Security Strategy - Set, build, and maintain the overall security strategy for the company - Review and implement the tools needed to deploy the strategy - Build a security-aware culture - Communicate on security and compliance initiatives to Executive Management Compliance Strategy - Develop and Maintain a Strategic Compliance Roadmap. Define and oversee a comprehensive compliance strategy aligned with Tripleseat’s business goals, growth trajectory, and risk tolerance. - Oversee Regulatory Audit Readiness. Provide leadership and guidance for SOC 2 Type II and PCI DSS audit preparation, coordinating with internal teams and external consultants to ensure evidence management, auditor engagement, and remediation planning. - Establish Compliance Metrics and KPIs. Define and track key compliance performance indicators to evaluate program effectiveness and communicate progress to stakeholders. Policy & Risk Management - Policy and Framework Oversight. Advise on the development and maintenance of internal security and privacy policies; ensure alignment with regulatory frameworks and industry best practices. - Risk Assessment Leadership. Guide the establishment of a formal risk assessment methodology and review results for emerging compliance and privacy risks. - Third-Party and Sub-Processor Governance. Oversee vendor risk management strategy and approve assessments for high-risk vendors and subprocessors, with operational execution supported by internal staff or external partners. - Control Design and Validation. Advise engineering and IT teams on control design and assist in reviewing control effectiveness across frameworks such as SOC 2, PCI DSS, and NIST. Operations and Response Oversight - Incident Response Readiness. Provide oversight and guidance for incident response and breach notification protocols to ensure compliance with applicable privacy laws. - Privacy Program Leadership. Oversee implementation of global privacy practices (GDPR, CCPA, UK DPA) and provide strategic input on data protection initiatives and DPIAs. - Staff Awareness and Training Oversight. Ensure appropriate compliance training programs are developed and delivered by internal or external partners. - Documentation Review and Governance Review and approve key compliance documentation, including risk assessments, policy updates, and audit reports. Cross-functional Collaboration - Executive and Board Reporting. Deliver quarterly compliance updates to executive leadership and board members, highlighting risk posture, progress toward audit goals, and key recommendations. - Advisory Support for Product and Engineering. Partner with product and engineering teams to embed privacy-by-design principles into product development and vendor integrations. Knowledge, Skills, and Abilities Required: - Oversee team, vendors, and tools used to deliver the company's security strategy. Familiarity with tools like Drata, Tenable, and Deepwatch - Deep expertise in PCI DSS v4.0 (preferably SAQ D for service providers) - Familiarity with SOC 2 Trust Services Criteria - Strong command of global privacy regulations, including GDPR, UK DPA, CCPA, and CPRA - Experience drafting privacy policies, data processing agreements, and records of processing activities - Proven success in managing data subject access requests and other privacy rights workflows - Working knowledge of secure cloud architectures (e.g., AWS, encryption practices) - Understanding of relevant standards such as ISO 27001 and NIST SP 800-53/92 - Excellent documentation and stakeholder communication skills - Demonstrated ability to lead vendor assessments and third-party compliance efforts - A customer-focused attitude and the ability to build rapport across teams Preferred Experience: - Previous experience in a high-growth SaaS company or regulated industry - Certification in privacy or security (e.g., CIPP, CIPT, CISSP, or equivalent) - Experience with compliance automation platforms or GRC tools Base Compensation Range: - $170,000-$185,000 annually Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees: - Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of. - Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances. - 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement. - Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security. - Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance. - Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being. At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team We are proud to be an equal-opportunity employer, not discriminating based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Tripleseat empowers all team members to realize their full potential. Everyone Valued – Everyone Included.

Director, Infrastructure Operations Solovis is a leading portfolio management and analytics platform helping institutional investors navigate todays complex global markets with clarity and confidence. Backed by Insight Partners, were building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Director of Infrastructure Operations leads our global hosting strategy, internal IT operations, and security/compliance function, driving operational excellence across cloud environments and corporate systems. This role owns the optimization, cost management, and security of all development, test, and production infrastructure while ensuring maximum uptime, robust disaster recovery, and regulatory compliance. The ideal candidate combines strategic vision with hands-on technical leadership to deliver secure, high-performing, cost-effective infrastructure that enables business growth and protects company and client assets. Key Responsibilities - Continuously enhance the security and compliance of production environments, implementing best practices and new security measures - Ensure high availability of cloud services, maintaining reliable and continuous access to cloud-based resources and applications - Develop and implement a robust system for tracking and reporting key performance indicators (KPIs) to enhance accountability across the organization - Manage vendor relationships effectively, from selection through to negotiating contracts, ensuring favorable terms and strategic partnerships - Lead and optimize the integration process for Delivery Engine (DE) teams post-acquisition, ensuring seamless operational and cultural alignment - Deliver reliable hosted solutions with consistent uptime of 99.9% or higher. Competencies - Infrastructure Strategy & Operations - Define and execute the global hosting and cloud strategy; oversee all production, development, and test environments to ensure optimal performance, availability, and scalability - Cost Optimization & Financial Management - Drive infrastructure cost efficiency through resource optimization, vendor negotiations, and strategic capacity planning while maintaining service quality - Security & Compliance Leadership - Establish and enforce security standards, policies, and controls; ensure ongoing compliance with industry regulations and client requirements; manage audit processes - IT Operations Management - Lead internal IT function including endpoint management, help desk operations, corporate systems, and employee technology experience - Disaster Recovery & Business Continuity - Design, implement, and maintain comprehensive DR/BC plans; ensure rapid recovery capabilities and minimal business disruption - Change & Incident Management - Oversee change control processes and incident response; drive continuous improvement in system reliability and operational procedures - Team Leadership & Development - Build and mentor high-performing infrastructure, IT, and security teams; foster a culture of automation, innovation, and operational excellence Requirements - 8+ years of experience in IT - Bachelor's degree in Computer Science or related - Master's degree in Computer Science or related preferred - Monthly travel to our office in Irving, TX

Director Product Solovis is a leading portfolio management and analytics platform helping institutional investors navigate todays complex global markets with clarity and confidence. Backed by Insight Partners, were building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity where AI is at the core of how we operate, innovate, and serve clients. At Solovis, youll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Director of Product Management is a strategic leadership role responsible for driving product development and building AI-first capabilities that align with our business growth strategy. Reporting directly to the Chief Product Officer, this position collaborates closely with Engineering, Marketing, and Sales leadership to deliver compelling software solutions to the market. The ideal candidate is a seasoned product operator with deep product management expertise, hands-on experience shipping AI-integrated features in production environments, and a track record of scaling product organizations. You should be equally comfortable with strategic roadmap architecture and execution details, understanding that both require rigor in our environment. You thrive in growth-oriented settings where impact is measurable, decisions are data-driven, and execution velocity matters. The Director will champion a culture of data-driven decision-making, execution excellence, and value-centric product development. Key Responsibilities - Define and execute product roadmap initiatives that contribute to ARR growth and maintain high gross retention rates. - Build and lead product teams to consistently achieve quarterly roadmap goals and delivery milestones. - Deliver product initiatives that effectively expand market share and enhance ARR in targeted market segments. - Successfully integrate acquired product lines, maintaining customer satisfaction and gross retention levels. - Execute effective pricing and packaging strategies that increase revenue per customer and sustain gross retention. Key Qualities - Focuses on aligning individual efforts with the broader goals and values of the organization, enhancing enterprise success - Proficiency in utilizing data and analytics to make informed decisions and drive business strategies Skills - 2+ years of experience in metrics development & reporting - 2+ years of experience in scoping and incremental development - 2+ years of experience in project management - 2+ years of experience in ai proficiency Requirements - Bachelors degree or equivalent experience - 7+ years in Product Management role - Travel expected: <25% - Office Requirements: Fully Remote - Proven success in post-acquisition product integration or rapid portfolio consolidation (merger, acquisition, or major platform unification)

Lead, Supervise, and make an Impact! Full-Time | Leadership Opportunity | Remote Telehealth Positioning Are you a licensed clinician ready to take the next step in your career? At Real Help, we don’t just provide mental health care—we empower our teams to create real change. We’re looking for a dedicated Telehealth Program Director to lead and support our growing team of clinicians providing remote, outpatient mental health services for children, youth, and families across New York. Why Join Us? ✅ Lead with Purpose – Supervise and develop a team of clinicians making a direct impact. ✅ Competitive Salary – Earn $80,000 - $90,000 annually. ✅ Work-Life Balance – Enjoy flexibility while leading a dedicated team. ✅ Growth & Support – Supervision for licensure, tuition reimbursement, and free CEUs. ✅ Exceptional Benefits – Health, dental, vision, 401k match, paid time off, and more! What You’ll Do: 🔹 Oversee a team of clinicians providing telehealth mental health services. 🔹 Provide clinical supervision to Clinicians for licensure. 🔹 Ensure compliance with state regulations and performance standards. 🔹 Implement evidence-based practices that support family strengths. 🔹 Collaborate with leadership to enhance program effectiveness. 🔹 Maintain high-quality care and service delivery standards. Who You Are: ✔ Independent Clinical Licensure in New York required. Licensed Clinical Social Worker (LCSW). ✔ Experienced in supervision (minimum 2 years). ✔ Telehealth experience (minimum 2 years). ✔ Passionate about working with children, youth, and families (minimum 5 years). ✔ A skilled leader with a strong understanding of compliance and quality care. ✔ Bilingual (Spanish) a plus! Ready to Lead a Team That’s Changing Lives? Join a mission-driven organization that truly cares about its clinicians and the communities we serve. Apply today and take the next step in your career with Real Help!