• Provide day-to-day support for engineering applications including Siemens NX, Teamcenter, MATLAB (MathWorks), and Altium • Troubleshoot application issues, performance problems, and integration challenges affecting engineering teams • Coordinate with engineering users to resolve software defects, configuration issues, and workflow problems • Maintain application uptime and performance to support design, simulation, and manufacturing processes • Administer and maintain software license servers for engineering tools • Monitor license utilization and availability to ensure engineering teams have uninterrupted access • Work with vendors to troubleshoot licensing issues and manage renewals • Install, configure, patch, and upgrade engineering applications and supporting infrastructure • Maintain documentation for system configurations, troubleshooting procedures, and operational processes • Support integration between engineering tools and enterprise platforms when applicable • Manage support requests and incidents through the organization’s IT Service Management platform • Follow established incident, change, and problem management processes • Maintain service-level agreements (SLAs) and ensure timely resolution of support tickets • Ensure engineering applications and data handling align with Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR) requirements • Support secure handling of controlled technical data and ensure proper system access controls • Assist with compliance audits and documentation as needed

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for an energetic, hard-working, dependable, multi-tasking Patient Services Representative who is passionate about helping others and making a difference. The Patient Services Representative acts as a liaison between Water's Edge Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database. - Answers inquiries by clarifying desired information; researching, locating, and providing information. - Determines client requirements by answering telephone calls, interviewing patients and verifying information. - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. - Fulfills requests by clarifying desired information; completing transactions; forwarding requests. - Informs clients by explaining procedures; answering questions; providing information. - Maintains call center database by entering information, keeping records of all conversations. - Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. - Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. - Maintains communication equipment by reporting problems. - Accomplishes sales and organization mission by completing related results as needed. - Meets personal/team qualitative and quantitative targets. - Other duties as assigned. Qualifications - High School diploma or equivalent. - Strong customer service background. - 1 to 2 years of Medical Reception or High-Volume Call experience is preferred. Benefits - Medical, Dental, and Vision are available after 30 days of hire. - Short-term disability and life insurance, and many ancillary options. - 10 days of PTO with an increase to 15 days upon completing 1st year. - 401 (k) available after 90 days of hire. - Excellent growth and advancement opportunities. - Discounts on services. Company Description Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice with over 110 locations throughout Florida, Georgia, and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and exceptional patience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is actively hiring to support individuals and families across the United States in accessing essential supplemental benefit programs. This remote-first opportunity is designed for professionals seeking flexibility, meaningful work, and long-term income growth. Whether you are beginning your career or transitioning into a new professional path, this role offers full training, ongoing mentorship, and a collaborative environment designed to help you succeed. - Conduct scheduled virtual consultations with clients through Zoom - Assess client needs and recommend appropriate benefit options - Support individuals and families throughout the enrollment and post-enrollment process - Maintain accurate digital documentation and follow-up communication - Participate in weekly training sessions, team development meetings, and coaching calls Qualifications - Clear and confident communicators - Self-motivated and organized professionals comfortable working independently - Individuals familiar with Zoom, CRM systems, or other digital tools - Experience in customer service, sales, or consulting is helpful but not required Requirements - Must be authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam capability Benefits - 100% remote work — no commuting, work from anywhere in the United States - Flexible scheduling designed to support work-life balance - Pre-qualified client appointments provided — no cold outreach - Weekly commission-based pay with performance bonuses - Full training and licensing support - Long-term income potential through vested renewals - Career advancement opportunities into leadership roles - Collaborative and service-oriented team culture Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental life and health benefits to working-class families nationwide. The organization is committed to service, integrity, and providing professionals with meaningful remote career opportunities. If you are ready to build a career that combines flexibility, purpose, and long-term growth, we encourage you to apply and learn more about joining the AO Globe Life team.

If you are passionate about the firearms industry, this position is a great opportunity for individuals seeking a customer service position. In this role, you will support customers over the phone in scheduling appointments to begin the process of registering their firearms device. To be successful in this role, you must enjoy helping others and possess a helpful and professional attitude towards customers calling in for support. Our client is a fast-growing retailer and manufacturer and the service you provide plays an important role in their continued growth. As a Customer Service Submission Specialist, you will be responsible for ensuring the accuracy and completeness of customer paperwork prior to submission. Your role is critical in validating customer information and providing a seamless experience by reviewing and resolving documentation issues with a high degree of attention to detail. This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. Qualifications - 3-6 months of customer service or customer support experience required - 3-6 months of previous call center or office background experience required - Technical savvy (can toggle between multiple programs and dual monitors) - Previous remote work from home experience a plus - Quick learner and able to work independently - Strong phone and verbal communication skills along with active listening - A background check applicable with state and federal laws is required - Excellent attention to detail and accuracy. - Strong interpersonal and communication skills. - Effective time-management skills. - Ability to handle demanding customers while remaining calm and professional. - Demonstrated ability to deliver world-class customer service consistently. - Contributes to team efforts by achieving related results as needed. - Must be able to work independently in a remote work environment. - Proficiency with screen-sharing software and general office technology. Responsibilities - Customer Interaction: - Conduct outbound calls to customers at their scheduled appointment times. - Validate and review paperwork with customers using screen-sharing software. - Submit accurate paperwork for further review. - Record Maintenance: - Update and maintain customer account information as needed. - Ensure all records are current and accurate. - Problem Resolution: - Identify and resolve document issues by validating information. - Determine the root cause of problems and provide appropriate solutions. - Expedite corrections or adjustments, as necessary. - Rebook appointments if needed to address document issues. - Multitasking: - Efficiently manage multiple tasks such as typing, data validation, and customer interaction simultaneously. - Reliability: - Maintain a dependable schedule for customer appointments. - Ensure prompt and reliable service to all customers. - Identify customers' needs, clarify information, research and provide solutions and/or alternatives - Access company and client resources provided to accurately handle the call - Be able to navigate on-line efficiently - Skillfully change from one task to another without loss of efficiency or composure - Be available at your desk, maintaining punctuality and attendance at all scheduled times - Remain positive and professional in all customer interactions - Flexibility to cross train as requested Bring Your Own Device - This position requires you to provide your own equipment and workspace. - Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Hardware/Software Requirements: - Processor: Intel® Core™ i5-8250U Series or greater - Memory: 8GB on Windows 10 or 11 64 bits - Screen Resolution: 1280x768 or higher, dual monitors required - USB DSP headset - Click here for an example - No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop) - Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed - Firewall must be enabled (Will be checked prior to allowing login to system) - Must be hardwired to your modem or router/ No Wi-Fi or extenders - Click her for the BYOD policy for full detailed list of requirements $14 - $14 an hour Starting pay - $14.00/hour, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance Work hours - Shifts between 7:00am-7:00pm (CST) Work Days - Mon-Fri Paid Training - 3 days from 8:00am-5:00pm Mon-Fri (CST) Status - Full Time Temporary 40 hours Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program