The job profile for this position is Program Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Job Summary The Proclaim Management Senior Advisor, Global Service Partner (GSP) Operations is responsible for overseeing performance, financial management, and strategic partnerships across Global Service Partner sites within Service Operations. This role partners closely with internal stakeholders and external vendors to drive operational excellence, ensure contract and financial discipline, and identify opportunities to optimize and expand outsourced services. The ideal candidate brings deep claims operations experience, strong vendor leadership, and a proven ability to manage complex, matrixed initiatives. Key Responsibilities Operational & Vendor Leadership - Lead sourcing initiatives to evaluate onshore and offshore vendors, launch new GSP sites, and ensure performance standards are met across existing operations. - Provide ongoing oversight and consultation to Claims GSP sites to improve quality, efficiency, and service outcomes. - Partner with cross‑functional teams (Service Operations, Legal, Compliance, IT, Finance, Workforce Management, Strategic Sourcing) to align vendor operations with business priorities. - Identify and evaluate opportunities to outsource new or evolving business processes. - Build and maintain strong, collaborative relationships with GSP partners to drive performance and strategic alignment. Financial & Contract Management - Manage annual operating budgets of $45M–$50M, maintaining results within a ±2% monthly variance. - Review, reconcile, and approve monthly vendor invoices. - Interpret contract terms, support renewals, and ensure vendor compliance with contractual and operational requirements. Project & Performance Management - Lead transition planning and execution for work migrated to GSP partners. - Develop and implement action plans to improve performance and support continuous improvement initiatives. - Remove operational barriers and ensure teams have the resources needed to deliver quality and efficiency. - Support innovation and process transformation across GSP operations. - International travel required (approximately 5%). Qualifications - High School Diploma or GED required. Bachelor’s degree preferred. - 5+ years of experience in Cigna Claims Operations required. - Experience in Proclaim, Facets, and Dentacom highly preferred. - Proven experience serving as a primary liaison with Global Service Partner is required. - Strong track record of managing vendor performance, driving quality, efficiency, and operational results is required. - Experience with eMOS or similar operational management tools. - Background in Claims Quality programs. - Solid understanding of capacity planning, financial modeling, and invoice reconciliation. - Ability to interpret contract language and contribute to contract negotiations or renewals. - Excellent written and verbal communication skills. - Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 116,100 - 193,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Responsible for leading a team of 10-15 nationally licensed advisors that serve clients in all 50 states through phone, screen share, and video. Manages performance and sales results to ensure goals are reached across all levels – the business, the team, and advisors. Responsible for driving team revenue of $1.5M+ annually. Collaborates with broader sales leadership team to ensure delivery of a consistent approach to client experience and core expectations. DUTIES & RESPONSIBILITIES: - Responsible for team revenue of $1.5M+ - Accountable for the retention and engagement of a combined 800k clients. - Lead and delivers team-based and individual coaching regularly, on daily and weekly basis, to cultivate strong consultative sales skills, deliver advice-based recommendations, and foster professional development and career growth. - Responsible for conducting interviews and making talent selections based on attrition and future growth requirements. - Provides onboarding and training that ensures strong speed to productivity and skill set development. - Collaborates with the internal centers of excellence to ensure team members receive the training and resources necessary for succeed, all while building self-sufficiency. - Build and foster a culture centered around the organization’s culture, mission, vision and values. - Willingness and ability to lead from the front – i.e., demonstrating knowledge and skills through case work and occasionally joining client calls to support your team. - Partner with sales director to conduct quarterly business planning and manage performance expectations. - Responsible for contributing to information needed, decision making, and to operating in line with budgetary decisions. QUALIFICATIONS & SKILLS: Required: - College degree in business, management, related business field, or equivalent experience. - Prior experience as a financial advisor. - Possession of a FINRA Series 7, 63/65 or 66 and Life/Health Insurance licenses is highly desired. and must be obtained within 120 days of hire/transfer. - 5+ years’ experience of leading a team of 8 or more direct reports is highly desired. - Must be eligible to be Securities and Insurance licensed in all 50 states and the District of Columbia - Previous experience in financial planning, investment products, and insurance products. - Prior training and experience with consultative, needs-based sales models (Integrity Selling or similar) - Experience leading change in a fast-paced, high-growth environment. - Prior experience working in a team setting to achieve results. - Belief in organization’s core values and mission. - Driven and results oriented. - Client-centric. - Great communication skills. - Outgoing, positive, and energetic. - Empathetic. - Strong organization skills. Preferred: - Advanced Designation (CFP® or ChFC, or CLU) is desired. - Salesforce experience - Money Guide Pro (or other planning tool) experience - Experience working in virtual sales Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $94,389.00 - $127,703.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.

• Develop, implement, and enforce BIM standards, protocols, and execution plans • Lead interdisciplinary model coordination reviews to identify and resolve clashes, inconsistencies, and potential issues before they impact construction • Act as the owner's point of contact for all BIM-related matters, collaborating with design consultants, contractors, and stakeholders to align on BIM goals, data exchange formats, LOD/LOI requirements, and model federation • Perform hands-on drafting and modeling in Autodesk Revit, including updating MEP systems (power distribution, piping, ductwork, etc.) • Maintain and manage central owner-side BIM repositories, ensuring version control, data integrity, and secure access for internal teams and project partners. • Conduct quality assurance checks on models, including geometric accuracy and data richness • Support project handover by ensuring as-built models are complete, accurate, and suitable for facility management/operations • Provide guidance to engineers on BIM tools, workflows, and best practices • Stay current with evolving BIM technologies, standards, and industry trends, recommending improvements to enhance project outcomes for the owner • Implement and maintain project-specific document control procedures and workflows • Receive, review, register, distribute, and track incoming and outgoing documents, ensuring proper metadata, numbering, revision control, and approval workflows

• Scale personalization efforts by adapting standardized templates for mid-level donors • Drive data-driven donor renewal and upgrades by developing timely touchpoints • Qualify new donors to determine their specific affinity and capacity for support • Manage a portfolio of donors with the capacity to make gifts in the $10K-$25K range • Support the design and implementation of pilot fundraising initiatives • Maintain meticulous records in Salesforce • Communicate frequently with colleagues to foster a collaborative fundraising environment • Exemplify fundraising best practices and a high level of ethics