• Provides primary and urgent health care via telephone and tele video modalities to patients • Develops and implements clinical plans of care for adult patients facing chronic and complex conditions • Gathers history and physical exam and diagnostics as needed • Identifies and closes gaps in care • Meets the patient’s and family’s physical and psychosocial needs • Educates patients and families about medication usage • Maintains contact with other clinical team members, patients’ other physicians • Participates in continuing education as required by state and certifying body • Prescribes medication as permitted by state prescribing authority

• Responsible for new and existing patients • Outreach to patients, explaining the benefits of our programs • Guiding them through the enrollment process • Reviewing and prioritizing patient census • Reaching out to patients to explain services and enrolling them into the appropriate programs • Coordinate with internal teams to ensure seamless patient onboarding • Meet or exceed enrollment targets and key performance indicators • Providing support by addressing inquiries and scheduling the initial and annual appointments • Enters documentation into the designated systems

About goFLUENT For over 24 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENTs award-winning digital language learning solutions to speed up the acquisition of language skills needed to build confidence, empower career growth, and build a more inclusive global culture. Since its founding, goFLUENT has helped two million people become better communicators in the languages of business. With eLearning, Live Lessons, Virtual Classroom, eWriting, and Live Support, goFLUENT provides companies the solutions they need for greater business proficiency in English, Chinese, French, German, Italian, Portuguese, and Spanish, and to adapt to a global economy where linguistic skills are a competitive differentiator. goFLUENT is present in 15 countries across all continents. Job Summary: We are looking for fun, energetic, and intelligent individuals from different backgrounds who will help transform our clients’ communication skills and make them more competitive in today’s dynamic business world. We need people who are passionate about teaching/training and can bring excitement to the learning experience. As a freelance trainer, you will be conducting lessons online to our clients. Our learners are mostly business professionals and executives. On any given day, you may have a CEO, senior manager of a top company, scientist, doctors, lawyers, or other professionals from highly-specialized fields as your learner. Job Responsibilities: - Deliver one-on-one or group live video training sessions: - Write lesson reports to document what was covered in each session Requirements: - Energetic, pleasant, and engaging - Excellent communication skills in European Portuguese and English (oral and writing). - College/Bachelor’s degree is required - At least 1 year of English teaching experience - Willing to teach video classes - Comfortable in using online platforms for teaching - Fluency in other languages is a plus - Editing and/or proofreading experience is an advantage Work and technical requirements: - Dedicated quiet workspace - PC or Mac (laptop or desktop) - A noise-cancelling computer headset with a microphone - Webcam capability (internal or external) Operating System: Minimum Requirements: - PC or Laptop: Windows 10 or up or Mac (Monterey/Ventura/Sonoma) - Intel Processor: Core i5 12th gen / i7 11th gen (or equivalent) and up - Mac Processor: Macbook Pro - M1 Chip or Macbook Air - M1 Chip - 8 GB RAM and up - 20 GB of free disk space - High-speed Internet connection (Download 10 Mbps, Upload 10 Mbps) Work hours: - Number of hours per week: minimum of 30 hours - Working Shift: Central European Time (CET) - Working days: any day of the week as long as it meets the total number of hours per week #LI-Remote

• Serve as the main point of contact for caregivers during the training process. • Communicate regularly with caregivers via phone, text, and email to provide guidance, updates, and encouragement. • Clearly explain program processes, requirements, and next steps in a non-technical and accessible way. • Answer caregiver questions and address concerns with empathy and patience. • Build trusting relationships with families from diverse backgrounds, including low-income households and single parents. • Support and motivate caregivers throughout the training process, helping them stay engaged and complete program requirements. • Use coaching and teaching techniques to help caregivers understand procedures and expectations. • Identify barriers that may prevent caregivers from completing the program and work collaboratively to find solutions. • Manage and track caregiver documentation requirements throughout the training program. • Act as a logistical hub by coordinating information between caregivers and internal teams.