This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Associate Operational Excellence Director leverages expertise and knowledge to plan and manage initiatives and activities designed to improve the quality, efficiency and effectiveness of the delivery of studies to Sponsors. The Associate Director develops and implements processes, standards or operational plans with the goal of operational excellence across the business collaborating across a group of diverse stakeholders. - Lead the planning, execution, and delivery of enterprise initiatives and cross-functional programs from initiation through close-out. - Define project scope, objectives, deliverables, timelines, and success metrics in alignment with organizational priorities. - Manage project risks, dependencies, and issues, escalating as appropriate to ensure successful outcomes. - Apply structured project and program management methodologies to ensure consistent, predictable delivery. - Support the vision of and commitment to continuous improvement in operational excellence across all activities. - Translate enterprise and functional strategies into actionable plans and roadmaps for enterprise initiatives. - Support execution of transformation, process improvement, and operational effectiveness programs. - Identify opportunities to improve efficiency, quality, scalability, and consistency across the organization. - Ensure enterprise initiatives are aligned with governance requirements, quality standards, and regulatory expectations. - Lead the evaluation of business processes and workflows to identify opportunities for improvement or automation. - Lead stakeholders in root-cause problem-solving techniques to identify core process challenges. - Lead the development of recommendations for process improvement, leveraging subject matter experts for critical input. - Partner with cross functional leadership to prioritize improvement opportunities and support strategic initiatives. - Identify, develop and execute strategies for on-going and sustained improvement in operational functions, including identification of tools, systems, staffing or other resources, procedures, and communication. - Partner on the design and implementation of new business processes with organizational context and priorities in mind. - Lead organizational change management to ensure adoption and sustainability of process changes. - Lead internal communication to effectively update stakeholders on progress, performance, key issues, and blockers that may impact business attainment or critical program and project completion. - Identify operational risks and lead implementation of mitigation plans. - Ensure or lead the documentation of business process. - Establish key performance metrics and dashboards for monitoring operational performance. - Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed. - Develop and monitor key performance indicators (KPIs) to track progress and drive decision-making. - Monitor adoption of process, system and organizational changes to ensure long-term and sustained adoption. Qualifications - Bachelor’s degree (or its international equivalent) + 12 years of related experience. - Experience in CRO/pharmaceutical/biotechnology drug development or demonstrated competency in the key areas of the role. - Strong drug development experience with understanding of other functions relevant to the position. Requirements - Excellent written and oral communication skills. - Strong strategic and analytical thinking. - Ability to prioritize critical needs. - Strong clinical operations and drug development experience. - Strong computer skills, specifically with MS Word, Excel, PowerPoint, and with web/data-based platforms. Benefits - Discretionary annual bonus. - Health insurance. - Retirement savings benefits. - Life insurance and disability benefits. - Parental leave. - Paid time off for sick leave and vacation. Company Description Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

• Provide strategic leadership and operational oversight for the Office of Student Accounts across the colleges. • Direct and mentor a team of student accounts advisors. • Develop and implement departmental processes and procedures. • Ensure compliance with institutional, federal, and state regulations. • Co-manage the day-to-day operations of the Student Accounts Office, ensuring efficient workflows. • Oversee the assessment and posting of tuition and fees. • Develop and deploy proactive engagement strategies to guide students.

• Manage a regional portfolio of high-capacity donors and prospects, with a focus on securing six- and seven-figure transformational gifts that align with organizational priorities. • Build and strengthen the portfolio proactively through strategic research, attendance at key events, and collaboration with colleagues and volunteers to identify and engage new prospects. • Drive donor acquisition and long-term pipeline growth, leveraging internal partnerships and the Prospect Research team to expand and diversify the major gifts portfolio—recognizing acquisition as a critical component of sustainable revenue growth. • Stay current on the organization’s national and global funding opportunities and priorities to ensure informed, relevant, and strategic donor engagement. • Support and execute the collective responsibility for national fundraising campaigns, ensuring alignment with organizational goals and contributing to shared revenue targets. • Oversee all stages of the donor lifecycle—from identification through stewardship—ensuring meaningful and strategic engagement throughout. • Partner cross-functionally with regional staff, internal key stakeholders, and volunteers to identify, cultivate, and advance relationships with new and existing major gift prospects. • Participate in regular portfolio reviews to refine strategy and maximize donor potential, with a focus on growth and high-impact engagement. • Collaborate with leadership and key internal stakeholders to craft compelling cases for support and develop tailored proposals in partnership with Donor Relations that inspire transformational giving. • Align cross-functionally within Development to create a cohesive donor experience and facilitate major gift upgrades. • Implement strategic stewardship plans in partnership with Donor Relations to retain donors, deepen engagement, and increase long-term investment. • Provide fundraising insights and contribute to revenue forecasting, collaborating with the Individual Giving team and aligning efforts with national priorities. • Utilize CRM and additional tools effectively for timely and accurate data management, ensuring adherence to organizational KPIs for accountability and performance evaluation.

• Develop and manage a comprehensive annual fundraising plan. • Design, implement, and evaluate fundraising campaigns using data-driven storytelling. • Identify and cultivate major donor prospects using wealth screening and research tools. • Build and maintain strong donor relationships through a systematic moves-management approach. • Pursue and cultivate corporate and individual donor leads aligned with the Foundation’s mission. • Manage the Coaching Education Scholarship Program, including soliciting in-kind donations from accredited coaching providers. • Plan and deliver donor-focused events for the ICF Foundation and the Foundation Society. • Partner with ICF Marketing to develop compelling fundraising communications and promotional materials. • Provide onboarding and philanthropic training to Foundation volunteer leaders to support a broader culture of philanthropy. • Deliver accurate and timely fundraising reports and trend analyses using NetForum and other data sources. • Produce reports and updates for the Foundation Board of Trustees. • Supervise and mentor the Program Manager, Fundraising Operations & Scholarships. • Collaborate closely with ICF, AI teams, volunteer leaders, and stakeholders to advance philanthropic goals.