• Oversee all internal operations including consulting delivery, client services, project management, workforce planning, and technology enablement • Build scalable operational infrastructure to support firm growth, new service lines, and geographic expansion • Establish and monitor key performance indicators (KPIs) to drive accountability, productivity, and profitability • Champion process optimization and best practices across consulting engagements and internal operations • Partner with Finance to manage budgeting, forecasting, revenue optimization, and margin improvement • Ensure consistent, high-quality delivery of pharmacy consulting services across all client engagements • Translate firm strategy into executable operational plans with clear milestones and ownership • Lead talent strategy including recruiting, onboarding, performance management, and retention • Ensure adherence to applicable healthcare regulations, data privacy, and client confidentiality standards (e.g., HIPAA)

• Own daily operations across PR, media, content, client delivery, and internal support teams. • Translate leadership direction into clear operational plans, timelines, and execution priorities. • Ensure work is delivered on time, within scope, and at expected quality standards. • Act as the escalation point for operational issues and delivery risks. • Oversee project planning, prioritization, and execution across all client accounts. • Support or directly manage key client relationships when needed. • Ensure smooth handover from sales to delivery teams. • Manage risks, dependencies, and changes in scope. • Review existing workflows and identify inefficiencies or execution gaps. • Design, document, and implement practical SOPs for core functions: Client onboarding, PR execution, media placement, and reporting, Content and media production workflows, Account management, and client communications, Internal admin, finance, and HR coordination. • Ensure SOP adoption and consistent execution across teams. • Implement and manage operational tools (project management, CRM, reporting, collaboration). • Improve visibility through simple dashboards and tracking systems. • Drive light automation to reduce manual work and improve turnaround time. • Ensure teams use tools correctly and consistently. • Work closely with the CRO to align sales promises with operational capacity. • Ensure smooth client handover from sales to delivery. • Provide feedback on pricing, scope, and capacity constraints. • Track team utilization, workload, and delivery capacity. • Support finance with invoicing coordination, cost tracking, and operational budgeting inputs. • Identify cost leaks and inefficiencies within operations. • Manage team leads and key individual contributors across operations and delivery. • Set clear expectations, priorities, and accountability. • Support hiring, onboarding, and performance management with HR. • Build a culture of ownership, discipline, and continuous improvement.

**Location: **Remote (CET working hours) **Reports to: **CEO **Works closely with: **CTO, CFO, Head of HR, Department Heads **Role Mission** The COO ensures that Prop Firm Match’s strategy is translated into consistent, scalable, and measurable execution across all operational functions, enabling revenue growth, customer satisfaction, and internal efficiency - without slowing down innovation or ownership culture. The COO acts as the company’s execution architect and operational partner to C-level leaders, removing friction between teams, strengthening delivery systems, and building scalable operating models that support rapid growth. **Top 3 Performance Objectives** *1. Build a scalable operating model that enables fast, reliable execution (first 90 days → later on)* ▸ Map, standardize, and optimize core workflows across Operations, Customer Support, Delivery, and Internal Systems ▸ Clarify ownership, escalation paths, and decision rights across operational functions ▸ Establish consistent operating rhythms (planning, execution tracking, reviews) ▸ Reduce execution bottlenecks and dependency on founders for day-to-day delivery Success looks like: Workflows are clear, owned, documented, and measurable; teams execute with less friction and fewer delays. *2. Align cross-functional execution with company strategy and performance systems (within 3–4 months)* ▸ Partner with CEO, CTO, CFO, and HR to translate company strategy into departmental execution priorities ▸ Support rollout of company-wide KPI / OKR frameworks and execution dashboards ▸ Ensure operational metrics reflect real business outcomes, not just activity ▸ Embed accountability through quarterly planning, progress reviews, and corrective action loops Success looks like: All departments execute against aligned priorities, leadership has visibility into performance, and course correction happens early. *3. Strengthen service delivery, customer experience, and leadership capacity to support growth (later on)* ▸ Improve operational readiness of Customer Support and Delivery teams for increasing volume and complexity ▸ Implement service quality standards, feedback loops, and continuous improvement processes ▸ Coach department heads on execution discipline, prioritization, and operational leadership ▸ Build scalable management practices that reduce chaos while preserving autonomy Success looks like: Customer experience improves, teams scale without performance drops, and leaders operate with stronger execution maturity. **Success Indicators** ▸ Scalable operating model adopted across operational teams ▸ Clear execution cadence across departments ▸ Improved service and support KPIs ▸ Faster project delivery and fewer cross-team blockers ▸ Reduced dependency on founders for operational problem-solving ▸ Positive leadership feedback on execution reliability and clarity.

Role Description Join us to build a new venture eliminating off-target toxicity from agrochemicals by scaling next generation herbicides and weed control. We’re seeking an experienced entrepreneur to found and spin out a company with us focused on targeted, durable weed control without off-target ecological or human health impacts. The role is full-time, remote initially until venture incorporation and spin-out (circa end of Q4 2026), location TBD. We are looking for future Founders: entrepreneurially-minded individuals with deep technical and commercial domain expertise, who are eager to solve urgent unmet challenges through venture building. This role offers a unique opportunity to work at the forefront of agtech, leading a company solving challenges in off-target toxicity from herbicides. You will join DSV’s venture creation programme as a Co-founder-in-Residence and work closely with the DSV and Grantham Foundation teams to spin out the new company. During the programme you will refine, improve and complement existing scoping work on: - The technical thesis for weed control that is scalable, durable and effective without off-target effects (neglect and technical tractability); - Commercial neglect (IP strategy, differentiation, competition); - Value proposition (market, value capture, techno-economics); - Regulatory strategy & positioning; - Fundraising strategy & pitching; - Optimising company strategy for the most rapid and derisked path to Series A. Preparation for Investment Committee (IC) will involve fulfilling our investment criteria, recruiting advisory and co-founding team members, and parallel fundraising for additional expansion funds. Assuming success at IC, you will receive pre-seed investment from DSV and Grantham Foundation, and spinout the company by the end of Q4 2026. You and your co-founders will own a significant stake in the business and continue receiving support post-spinout. Qualifications - Highly motivated by unsolved challenges in weed control. - Impact driven, take the initiative, and think from a first principles perspective. - Clear entrepreneurial spirit and mindset, demonstrated through impactful innovation. - Collaborative nature, with the ability to work effectively in cross-functional teams. Requirements - Previous Founder experience. - Previous C-suite experience. - Previous fundraising experience (from VCs). - Commercial/BD expertise (licensing, partnering, collaborations). - Strong track record of building and leading successful teams. Benefits - Initial £250k (~$340k / €290k) investment governed by our Investment Committee. - Minimum guaranteed income of £4,166 per month (fixed), paid to each Founder as a consultancy fee until the company is launched and pre-seed investment is secured. - Continuous support post spin-out, including fundraising, commercial partnerships, recruitment and team-building. - Access to DSV and Grantham Foundation's extensive network. - Ownership of the majority equity stake in the company.