• Plan and manage all aspects of clinical trials, ensuring adherence to timelines, budget, and quality standards. • Collaborate with cross-functional teams to establish and implement clinical trial protocols and procedures. • Build and manage strong relationships with trial investigators and stakeholders. • Ensure all trials are conducted in compliance with local, national, and international regulations and ethical guidelines. • Problem-solve and make critical decisions regarding trial design, vendor selection, and risk management.

• Provides international clinical leadership and operational oversight for occupational health services across multiple aerospace facilities • Accountable for clinical operations, regulatory and medical compliance, program implementation, and contract performance across all clinics and non-clinic (NOSM) sites in the region • Partners with the Medical Director, EHS, HR, and Site Leadership to execute the global strategic plan, standardize occupational health programs, and ensure high-quality, compliant services that optimize employee experience, health outcomes, and business performance • Lead and oversee clinical operations and compliance of occupational health services for all sites (clinics and NOSM sites) • Implement and enforce global and regional medical compliance programs, aligning with GE Aerospace expectations, OSHA and other country-specific regulations, ADA, DOT, HazCom, local health departments, data privacy and other health guidelines • Analyze and trend contract metrics, surveillance data, and clinical indicators, and report outcomes to the Global Clinical Lead, Medical Director, and business leaders • Conduct clinic audits and NOSM compliance reviews to assess performance against program requirements and regulatory expectations • Provide oversight for regional/international clinic service contracts and global health/wellness contracts as delegated ensuring service quality and alignment with strategy • Support management of budgets and schedules for health services initiatives in accordance with organizational goals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Business Unit: Signify Health Location: Remote with some travel required. Must Reside and be licensed in one of the states in Signify Health’s South or East Region which includes the following: AL, AR, GA, FL, LA, MS, NC, SC, TN, DC, DE, NJ, MD, PA, VA, WV, CT, MA, ME, NH, NY, RI, VT Summary The Clinical Success team is responsible for clinical leadership and strategic clinical quality oversight of Signify Health’s clinician network conducting in-home and virtual health evaluations. The team provides clinical support to the network, ensuring clinicians deliver high quality, high-value services that align with Signify Health’s policies, and service-level commitments to clients. The Clinical Network Lead is responsible for providing clinical guidance, support, and engagement through outreach, including but not limited to 1:1 coaching, field observations, Q&A sessions, and webinars to the network. The Clinical Success team is dedicated to fostering a positive clinician experience and clinical excellence. This role will report to the Senior Regional Clinical Manager, Clinical Success. Roles and Responsibilities - Proactive clinical network engagement, support, targeted coaching and ongoing performance monitoring of Physicians, Nurse Practitioners, and Physician Assistants within a designated region. - Perform comprehensive, as well as, targeted review of clinical documentation in order to identify appropriate coaching opportunities with follow-up 1:1 coaching. - Perform in-person and virtual ride alongs with providers. - Provide urgent or emergent clinical support to field clinicians in real time. - Collaborate with multiple departments and internal stakeholders to address and ensure high-quality services and clinician experience. - Participate in staff meetings, conference calls, and other meetings as needed. - Attend training sessions to acquire/enhance skills related to programs offered. - Actively participate in committees, webinars, and other special projects. - Support regional and national company-sponsored events as needed. Ability to travel up to 25% of the time including ad hoc travel as needed. - Complete periodic in-home and virtual evaluations for Signify Health annually. Obtain additional state licenses as requested by Signify Health. Minimum travel and field work requirements subject to change depending on business needs. - Perform other incidental and related duties as assigned. Basic Qualifications: Education/Licensing Requirements: - Board-certified Adult, Family, or Geriatric Nurse Practitioner, Physician’s Assistant, Board Certified, or Physician (MD/DO) - State license (unencumbered) required; no history of prior license actions or board-ordered restrictions that would prevent obtaining licensure in additional states upon request - Current credentialing with Signify Health or ability to obtain credentialing within one month of hire - Reside and be licensed in one of the states in Signify Health’s South or East Region which includes the following: AL, AR, GA, FL, LA, MS, NC, SC, TN, DC, DE, NJ, MD, PA, VA, WV, CT, MA, ME, NH, NY, RI, VT - Ability to: - Adapt to rapidly changing business needs, effectively prioritizing internal and external business requests with urgent deadlines - Navigate difficult conversations with high level of empathy and professionalism - Obtain proficiency with the Signify Health in-home evaluation (IHE) application and the IHE process within 3 months of hire - To work Signify Health normal business hours of M-F 8:00 AM - 5:00 PM CST; additional hours required to meet project deadlines as needed. Available for occasional evening and weekend calls - Work at a desk with regular use of computer and headset in a dedicated, private work area free from distractions. - Lifting requirements of 20 pounds occasionally unassisted - Ability to travel by airplane with overnight hotel stays. - Driver’s license must be in good standing with the ability to travel by vehicle - Understanding of: - Health risk evaluations including HEDIS, stars, and risk-adjustment - Basic skills in MS Office; moderate skills in Google Suite; Power BI, Salesforce or Five-9 experience preferred - Experience with: - Minimum 2 years of experience conducting health risk evaluations, preferred - Minimum 2 years of clinical experience pertinent to the member population(s) in which oversight is provided Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $78,331.00 - $224,952.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

The Client Case Manager will focus on streamlining and improving processes, communication, client satisfaction, and clinical quality outcomes with our client families. By concentrating on clinical outcomes, this role ensures our client families are supported throughout their episode of care by addressing the client family needs, barriers, or challenges and providing service recovery. By understanding client-specific needs and clinical outcomes, we aim to create a more effective and supportive care path experience. The Client Case Manager liaises between client families, provider network, internal CCS departments, and other resources to assess and coordinate appropriate behavioral health treatment. The client facing clinical case manager supports coordination of care to ensure that each client receives high-quality services. Core Responsibilities & Essential Job Functions - Follows care plan through effective case management - Responsible for assessing and addressing risk, and escalates high risk clinical concerns to supervisor - Serves as a liaison between treatment providers, funding sources, and client families. - Collaborates with key stakeholders to address clinical concerns related to client care. - Serves as the main contact for client families and funders and responds to all inquiries to ensure that they are addressed - Responsible for conducting service recovery efforts through a thorough clinical review of current care plan (i.e understanding barriers, challenges, clinical progress and desired outcomes) with client families. - Address and resolve any issues or complaints from client families to improve client satisfaction and access to medically necessary services through service recovery. - Responsible for reviewing clinical appropriateness of provider transfer requests and supports client’s transition to next treating provider. - Completes documentation regarding all interactions with the client, provider, and interdisciplinary team, using appropriate systems and procedures in a timely manner, per agency policies. - Supports Clinical Escalation Specialists and Provider Case Manager to address complaints and grievances by conducting client case reviews and client family outreach. Documents all client family complaints and grievances, and submits documentation to the Catalight Quality department, per policy requirements - Responsible for supporting identified coverage needs related to Behavioral Health Screening. - Monitor and analyze trends in caregiver concerns. - Prepare and present data to management on caregiver trends. - Participate in special projects, and assist with additional duties or tasks, as assigned by supervisor Qualifications Minimum Education, Experience & Training Equivalent to: - Master's degree from an accredited college or university in social work, marriage family therapy or counseling is required. - Current registration as an Associate with the California Board of Behavioral Sciences - Licensed Clinical Psychologist, LCSW, LMFT or LPCC strongly preferred. - One to two years of related professional experience working with children with autism spectrum disorders (“ASD”) and/or other related developmental disabilities in a multi-disciplinary team setting preferred - Knowledge of community resources - Previous experience with clinical case management. - Demonstrated expertise in crisis management. Knowledge & Skills: - Able to conduct strengths based, client centered clinical screener and refer clients for clinically appropriate services. - Must adhere to all federal, state, and local laws/legislations as applicable as well as HIPAA laws and regulatory agencies - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters. - Knowledgeable in Microsoft Office (Outlook, Word, Excel, etc.) - Ability to work in a fast-paced environment while effectively multitasking. - Ability to work with various individuals across all levels within the organization. - Manage day-to-day responsibilities with or without supervision. - Excellent verbal and writing skills. - Strong interpersonal skills (i.e. advanced listening techniques: empathic, active and reflective listening) - Strong client focused approach (i.e. ability to set clear boundaries and advocate for client/family needs) - Must be highly detail oriented and have strong time management skills - Ability to effectively de-escalate clients and families. - Excellent problem-solving skills. - Ability to work successfully on an interdisciplinary team. Physical Requirements: - Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace. - Visual and auditory ability to work with clients, staff, and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Ability to utilize computer, cell phone (iPhone). - Frequent sitting. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Ability to obtain and maintain a National Provider Identifier (NPI). - Must attend any required training. Time Type: Full time Compensation: $107,000 - $125,000 Annually The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.