• Maintain and organize the centralized filing system and legal files in SharePoint and other databases • Collect operational metrics and generate reports across the legal tech stack (GCAI, Ironclad, Salesforce, SharePoint) • Assist in litigation management and coordinate with outside counsel as needed • Maintain master IP (trademark and patent) files and coordinate with outside counsel on upcoming filings • Conduct contract portfolio and basic legal research • Support the Legal team with daily activities and administrative tasks • Create and execute project plans for large-scope departmental requests • Own legal administration of DocuSign, GCAI, Ironclad, Contracting SharePoint, including user access and permissions • Own and track changes, updates, and upgrades to the Legal Cases Queue in Salesforce • Cross-train to monitor and manage the Legal Cases Queue, assigning matters internally • Assist in gathering evidence and reporting for SOC 1, SOC 2, and HITRUST audits • Troubleshoot legal tech stack issues for stakeholders • Coordinate legal tech stack training and develop supporting materials • Co-own the Legal Operations Teams Channel with the Commercial Contracts Team • Review redlines of standard contracts and determine when attorney review is required • Assist in the vendor and client contracting process, including redlining basic agreements (e.g., NDAs) • Ensure signed agreements are uploaded and organized in CLM and SharePoint • Assist with formatting documents to maintain consistent bswift style • Maintain, update, and configure workflows in Ironclad • Perform large-scale contract review and analysis as needed • Manage subcontractor update and consent processes with clients • Maintain and update corporate entity books and records • Draft corporate governance documents such as resolutions, consents, minutes, and correspondence • Assist with Board of Directors matters • Support formation and dissolution of U.S. and India legal entities with outside counsel • Manage the CSC relationship and ensure state corporate filings are current • Create and maintain corporate virtual data rooms, insider lists, and support M&A activities • Maintain and update Litigation Dispute tracker, notes, and SharePoint folders • Issue, track, and follow up on Litigation Holds • Other Duties as Assigned

• Support Twilio’s in-house and external counsel in factual development of cases. • Assist with the discovery process, including the collection, retention, and production of documents and data. • Research, draft, and review legal documents, including responses to demand letters and employment-related documents. • Oversee, maintain, and draft existing and new document retention notices. • Prepare documents for court filings. • Create and maintain a repository of legal documents. • Analyze information, documents, and data and provide written analysis to legal counsel. • Work with outside counsel to create legal matter budgets. • Track and manage critical litigation and other deadlines. • Project manage and assist with various ad hoc legal projects. • Help with the development and implementation of processes for efficient operations.

Experienced Paralegal (Contract – 1099, Flexible, Hourly) About the Role Wilson Hand is seeking an experienced, detail‑oriented Paralegal to support our General Counsel with a wide range of legal tasks. This is a flexible, part‑time 1099 contractor position ideal for a seasoned professional who can work independently, manage competing priorities, and produce high‑quality legal work with minimal supervision. The ideal candidate has strong drafting skills, excellent judgment, and the ability to anticipate needs in a fast‑moving environment. Key Responsibilities Legal Document Drafting & Review - Draft, revise, and format legal documents, including: - Contracts and agreements - Corporate governance documents - Policies, procedures, and compliance materials - Demand letters, memoranda, and correspondence - Conduct initial issue-spotting and ensure documents meet legal and organizational standards. Legal Research & Analysis - Perform legal research using reputable databases and summarize findings clearly and concisely. - Prepare research memos, case summaries, and regulatory updates. - Assist in developing legal strategies by gathering facts and analyzing relevant laws. Case & Matter Management - Organize and maintain legal files, calendars, and deadlines. - Support the General Counsel in managing active matters, including tracking tasks, deliverables, and follow‑ups. - Coordinate with internal teams and external counsel as needed. Compliance & Corporate Support - Assist with corporate filings, entity maintenance, and document management. - Support compliance initiatives, including policy updates and internal audits. - Maintain confidentiality and ensure adherence to legal and ethical standards.

Experienced Paralegal (Contract – 1099, Flexible, Hourly) About the Role Wilson Hand is seeking an experienced, detail‑oriented Paralegal to support our General Counsel with a wide range of legal tasks. This is a flexible, part‑time 1099 contractor position ideal for a seasoned professional who can work independently, manage competing priorities, and produce high‑quality legal work with minimal supervision. The ideal candidate has strong drafting skills, excellent judgment, and the ability to anticipate needs in a fast‑moving environment. Key Responsibilities Legal Document Drafting & Review - Draft, revise, and format legal documents, including: - Contracts and agreements - Corporate governance documents - Policies, procedures, and compliance materials - Demand letters, memoranda, and correspondence - Conduct initial issue-spotting and ensure documents meet legal and organizational standards. Legal Research & Analysis - Perform legal research using reputable databases and summarize findings clearly and concisely. - Prepare research memos, case summaries, and regulatory updates. - Assist in developing legal strategies by gathering facts and analyzing relevant laws. Case & Matter Management - Organize and maintain legal files, calendars, and deadlines. - Support the General Counsel in managing active matters, including tracking tasks, deliverables, and follow‑ups. - Coordinate with internal teams and external counsel as needed. Compliance & Corporate Support - Assist with corporate filings, entity maintenance, and document management. - Support compliance initiatives, including policy updates and internal audits. - Maintain confidentiality and ensure adherence to legal and ethical standards.