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Call 4 Health is an Equal Opportunity Employer (EEO). We are committed to providing a workplace free of discrimination and harassment and to creating an inclusive environment for all employees.
Weekday Day Time Registered Nurse (RN) – Bilingual (Spanish/English) Preferred
Location
United States
Posted
145 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Weekday Day Time Registered Nurse (RN) – Bilingual (Spanish/English) Preferred
Call 4 Health
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Registered Nurse (RN) plays a critical role as a physician extender within a remote healthcare team. In this position, the RN supports providers by efficiently managing Electronic Health Records (EHR), responding to patient inquiries, and delivering timely clinical guidance to promote high-quality patient care. - Respond to calls for a multi-state nurse triage telephone service. - Manage inbound and outbound patient communications. - Assess and triage patient needs. - Conduct follow-up outreach. - Facilitate effective communication between patients and healthcare professionals. - Contribute directly to improved patient outcomes and overall team effectiveness. Qualifications - Associate’s or Bachelor’s Degree in Nursing. - Minimum of 2–4 years of full-time clinical experience as a Registered Nurse, preferably in areas such as Emergency Room/Urgent Care, Adult or Pediatric Care, OB/GYN, Orthopedics, Ambulatory Care, Home Health, or ICU. - Prior telephone triage experience using electronic triage systems. - Experience with at least two different Electronic Health Record (EHR) platforms. - Active, unencumbered Enhanced Nurse Licensure Compact (eNLC) license required. - Additional non-compact state licensure is considered an asset. - Candidates must be willing to obtain additional state licenses as requested by the company. Requirements - Proven ability to collaborate effectively with peers, cross-functional teams, and leadership. - Willingness to step into leadership when needed, motivate colleagues, and share knowledge to enhance team performance. - Strong empathy, patience, and active listening skills to effectively address patient needs. - Excellent attention to detail in documentation, including correct grammar, spelling, and medical terminology. - Highly organized, with the ability to manage and accurately document a minimum of four calls per hour during peak times. Physical Requirements - Ability to sit for extended periods while speaking and actively listening without visual contact with patients. - Occasional standing and use of hands for operating office equipment; infrequent stooping, kneeling, or crouching. - Ability to hear within normal range and comfortably wear a headset or earpiece. - Adequate visual acuity to read computer screens, scripts, and forms. - Ability to work remotely from a private, HIPAA-compliant home workspace. - Ability to house company-provided equipment necessary for job performance. - Reliable broadband internet access. - Ability to participate in staff meetings via telephone or video. Work Environment - Ability to thrive in a fast-paced, remote environment. - Demonstrated capability to maintain professional relationships with diverse personalities. - Flexibility and adaptability to change, with effective stress-management skills. - May require occasional overtime or adjusted start times based on operational needs.
Job Requirements
- Associate’s or Bachelor’s Degree in Nursing.
- Minimum of 2–4 years of full-time clinical experience as a Registered Nurse, preferably in areas such as Emergency Room/Urgent Care, Adult or Pediatric Care, OB/GYN, Orthopedics, Ambulatory Care, Home Health, or ICU.
- Prior telephone triage experience using electronic triage systems.
- Experience with at least two different Electronic Health Record (EHR) platforms.
- Active, unencumbered Enhanced Nurse Licensure Compact (eNLC) license required.
- Additional non-compact state licensure is considered an asset.
- Candidates must be willing to obtain additional state licenses as requested by the company.
- Proven ability to collaborate effectively with peers, cross-functional teams, and leadership.
- Willingness to step into leadership when needed, motivate colleagues, and share knowledge to enhance team performance.
- Strong empathy, patience, and active listening skills to effectively address patient needs.
- Excellent attention to detail in documentation, including correct grammar, spelling, and medical terminology.
- Highly organized, with the ability to manage and accurately document a minimum of four calls per hour during peak times.
- Physical Requirements
- Ability to sit for extended periods while speaking and actively listening without visual contact with patients.
- Occasional standing and use of hands for operating office equipment; infrequent stooping, kneeling, or crouching.
- Ability to hear within normal range and comfortably wear a headset or earpiece.
- Adequate visual acuity to read computer screens, scripts, and forms.
- Ability to work remotely from a private, HIPAA-compliant home workspace.
- Ability to house company-provided equipment necessary for job performance.
- Reliable broadband internet access.
- Ability to participate in staff meetings via telephone or video.
- Work Environment
- Ability to thrive in a fast-paced, remote environment.
- Demonstrated capability to maintain professional relationships with diverse personalities.
- Flexibility and adaptability to change, with effective stress-management skills.
- May require occasional overtime or adjusted start times based on operational needs.
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