This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Arvinas has an excellent opportunity for a summer internship in our Clinical Operations function to gain exposure, training, and experience supporting the following activities: - Assist with study documentation and maintenance of trial master files (TMF) - Support coordination with study sites, CROs, and cross-functional teams - Help track study timelines and key deliverables This position reports to the Clinical Operations Lead and can be remote, hybrid, or located at our headquarters in New Haven, CT. Qualifications - Strong interest in clinical research; prior experience not required - Detail-oriented with good organizational skills - Strong communication and teamwork abilities - Proficiency in Microsoft Office - Eager to learn in a fast-paced environment Requirements - Arvinas will not be providing VISA sponsorship for this position now or in the future. You must have the ability to work without a need for current or future VISA sponsorship. - The duties of this role are generally conducted in a combination of company office and home office environments. - Employees must be able, with or without an accommodation, to lift/carry 15/30 pounds unassisted/assisted. - Work comfortably in a controlled environment with and around biological, infectious, and hazardous materials. - Gown/degown PPE; use a computer; engage in communications via phone, video, and electronic messaging. - Engage in problem solving, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours. Benefits - Competitive package of base and incentive compensation - Comprehensive benefits program designed to support health, wellness, and financial security - Group medical, vision, and dental coverage - Group and supplemental life insurance - And much more

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Clinical Education provides support and education on compliance, organizational policies and procedures, and federal and state regulatory requirements to assigned branches. This position will also lead branches through quality initiatives and quality assurance activities. - Assist with education and monitor adherence with internal and external survey plans of correction. - Coordinate with the appropriate area, regional and corporate staff, including Medical Directors/Hospice Physicians, Clinical Managers, Executive Directors, Area Vice Presidents of Operations, and Administrators on a regular basis. - Lead initiatives to drive clinical excellence by conducting education on key performance topics. - First responder to external complaint surveys. Assist with the proper handling and resolution of any complaints from patients, families, and the public. - Participate in the organization quality assessment and performance improvement program activities. - Perform other duties as assigned. Qualifications - Familiarity with state and federal guidelines and regulations. - Ability to work with confidential information. - Well organized and confident to work independently, but is a team player. - Ability to communicate clearly to remote field, mid-level, and executive staff. - Exercise professional judgement and demonstrate good problem-resolution skills. - Very comfortable working with multiple online and computer applications. - Ability to balance multiple tasks and manage conflicting priorities. - Strong follow-up skills. Requirements - RN degree required; bachelor’s degree in nursing preferred. - Two years previous managerial experience, of which 3 years is in Hospice/Home Health service industry, is preferred. - Valid driver’s license and automobile liability insurance coverage. - Unencumbered and active RN license in state of residence required if RN. - Intermediate Excel skills. - Basic PowerPoint skills. - Experience reviewing data in electronic systems. - Experience with HomeCare-HomeBase preferred. Benefits - Competitive Pay - 401(k) with Company Match - Career Advancement Opportunities - National & Local Recognition Programs - Teammate Assistance Fund - Medical, Dental, Vision Insurance - Generous Paid Time Off + 7 Paid Holidays - Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) - Education Support & Tuition Assistance - Company-paid Life & Long-Term Disability Insurance - Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role reports up through the Revenue Cycle Patient Access team. The Precertification and Authorization Call Center Representative I reports to the Patient Access Supervisor. The position requires interaction and collaboration with: - Insurance company representatives - Patients - Physicians - Other departments that call into the Prior Auth department The Precertification and Authorization Call Center Representative I is an intermediate level position that is responsible for: - Resolving referral, precertification, and/or prior authorization concerns - Supporting calls coming into the Prior authorization department - Answering questions when calls are received - Routing to the correct area if further assistance is needed This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations. Qualifications - Intermediate level experience in a relevant field - Strong communication skills - Ability to collaborate with various stakeholders Requirements - Experience in handling insurance-related inquiries - Knowledge of referral and authorization processes - Ability to meet quality assurance and productivity standards Benefits - Medical: Multiple plan options - Dental: Delta Dental or reimbursement account for flexible coverage - Vision: Affordable plan with national network - Pre-Tax Savings: HSA and FSAs for eligible expenses - Retirement: Competitive retirement package to secure your future Company Description Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. - Employees are located at three major campuses: Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota - Mayo Clinic Health System campuses throughout Midwestern communities - International locations Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Nurse Navigator will be responsible for utilizing their professional nursing skills, clinical experience, ability to foster relationships, strong empathy, and to provide personalized high-touch virtual support to patients and healthcare professionals (HCPs) with an emphasis on reimbursement, patient access, and therapy coordination. The role will engage with patients and HCPs to ensure patients have seamless access to treatment. The HCM Navigator will guide HCPs through any access barriers for their patients while also heavily collaborating cross-functionally with the REMS vendor, HUB, specialty pharmacy, and field teams to optimize the patient treatment journey. You will leverage their clinical knowledge while combining technical expertise to deliver best-in-class support, customer service, and ongoing guidance to these patients and providers. Essential Functions - Provide virtual high-volume omnichannel support through email, chat, text, virtual connections, and inbound or outbound calls to patients, HCPs, REMS vendor, HUB, specialty pharmacy, and field teams. - Demonstrate strong empathy and high emotional intelligence to engage patients/HCPs effectively, creating individual relationships built on trust and rapport. - Provide proactive support to HCP office issues related to REMS, reimbursement, insurance coverage, and product dispense. - Act as a primary point of contact for patients to provide comprehensive disease/therapy education and access to therapy (including benefit verification, prior authorizations, and navigating insurance reimbursement processes). - Prepare structured case status reports for ongoing HCP email or telephonic review. - Collaborate and work cohesively with Momentum Inbound team to identify gaps, barriers, and opportunities to improve process and overall patient/HCP experience. - Communicate complex information effectively and empathetically to patients/HCPs. - Accurately complete patient engagements based on provided criteria. - Ensure the success of the program through collaborative partnerships with patients, HCPs, field, and operational partners. - Lead and facilitate weekly touchpoint meetings with field partners to review wins, priorities, and action items; document outcomes and drive timely follow-through. - Monitor and prioritize daily and weekly workload to anticipate needs, rebalance tasks, and ensure timely follow-through on commitments. - Work and communicate cohesively within a team to identify collaborative opportunities, enable process improvement, and escalate as needed. - Provide manager and the account team voice of the customer feedback on the product, support, and insights to enable enhancements. - Ensure all activities are conducted in a manner that complies with all Momentum, client, and industry-mandated rules and regulations. - Complete AEPQC reporting and provide all communications in a compliant manner. Required Education and/or Experience - Bachelors degree preferred. - Experience in a telephonic support role centered in patient access, reimbursement, or care coordination/case management roles. - Experience with high volume inbound/outbound call center. Required License and/or credential(s) - Current, unrestricted nursing license (RN, NP). Required Skills - High emotional intelligence and ability to exhibit empathy to meet each patient where they are. - Demonstrated flexibility and adaptability in a fast-paced environment with shifting priorities, new information, and changing business demands. - Strong clinical skills and experience with medication compliance, specialty pharmacy knowledge, understanding of the insurance approval process, and motivational interviewing. - Maintain strong time management and organizational discipline while coordinating concurrent workstreams and navigating frequent interruptions. - Desire and ability to create an individualized relationship with patients as they progress through their journey. - Ability to accurately recognize and report AEPQC information. - Optimistic, upbeat, and enthusiastic in times of challenge and constant change. - Ability to deliver outstanding patient experience. - Demonstrate experienced competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components (Ex: Telephony Systems, CRM tools, Microsoft Suite). - Advanced knowledge of written and verbal communication skills and problem-solving techniques. - Detail-oriented, highly organized, and able to work through ambiguity. - Able to work independently, self-motivated, managing workload with minimal supervision. - Ability to maintain cases and complete calls on time. - Ability to maintain compliant conversations and documentation in a high-volume role. - Ability to maintain patient confidentiality by using the headset during all conversations, maintaining a private environment for home office without distraction. - Ability to maintain great flexibility in an ever-changing environment and willingness to learn other therapies or float to other brands as needed. - Willingness to assist in shift coverage as needed outside of typical hired shift. Special Position Requirements - Travel: As required; less than 10%. Working Conditions - Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. - The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. - Work is generally performed within an office environment, with standard office equipment available. Physical Requirements - Must be able to read, write, and communicate fluently in English. - Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations.